Rated 4.1 out of 5 by 64
Rated 5.0 out of 5.0 by Traveler912 Very nice staff
Arriving after 1 AM, front desk staff was very nice. Offering snacks and giving me several room choices to ensure I received one that was appropriate for my needs.
GPS drive from the airport took less time than expected (10-15 minutes), guiding me (unexpectedly) through all surface streets--which made for a pleasant drive in an unfamiliar area without worry of tolls and/or missing an exit.
Location was convenient to shopping and restaurants. Appears to be a nice and popular lobby bar, but was not loud or disturbing to the rest of the hotel.
July 10, 2014
Rated 4.0 out of 5.0 by Bonzai Golf Surprised by Staff
After we returned home I realized that I had left the chargers for my cell phone and tablet in the room. I figured I had a 50-50 chance or getting them back but after a single call to the hotel they were returned. I was pleasantly surprised to find them in my mail box 2 days later. Kudos to the ownership/staff for their honesty and great customer service.
July 8, 2014
Rated 5.0 out of 5.0 by kayakerK3 Comfortable bed, great service, convenient location
Hotel was very clean and staff was very friendly and helpful with all arrangements. Shuttle bus service was easy to arrange and convenient to the airport. Restaurant was well appointed, food was good, prices very reasonable. Shopping areas were located close by and shuttle bus service was provided at no charge.
July 7, 2014
Rated 5.0 out of 5.0 by Johnk2 Comfortable bed and great service
Comfortable bed and great service. Check in and out was painless. Bar Louie was fun.
July 1, 2014
Rated 1.0 out of 5.0 by virgo_M will not recommend this property to anyone
My overall experience was horrible. I am a frequent traveler and stay in IHG group of hotels mostly. This property was not very well kept. The indoor swimming pool had freezing cold water and even the temperature of water in the hot tub was not warm/Hot.
Above all, I used my points (reward night) for my stay but the hotel still charged my card. I have to call them couple of times to get it reverted.
Definitely one of the worst hotel experience.
June 30, 2014
Rated 5.0 out of 5.0 by Milkbox Great Customer Service!
I chose this hotel for many reasons. 1. I was leaving the next morning for vacation they give free rides to ohare which saves a ton! I stayed the night after I got back from vacation as well so I was picked up from the airport. I gave the front desk my flight number so once we landed they were on the way. We only waited 2 minutes once we got outide for the van to arrive. We were tired and this made our nights go smoother. 2. Bar Louie the restruant that is conected to the hotel was amazing! Great staff and great service! 3. The front desk was so friendly and helpful. I really enjoyed my stay. I recommend this hotel to anyone!
June 23, 2014
Rated 5.0 out of 5.0 by fixyourpet excellent hotel for layover and ther NICEST personnel
we had a nice lay over at this hotel. it is about a 10 minute shuttle drive. the staff was extremely nice, friendly, professional and accommodating. i spoke to the manager the next morning to tell him, and he was just as nice. there is a restaurant/bar at the hotel which was full of locals, so we felt the food must be good, and it was! there are also several restaurants and stores in walking distance for something to do. we will definitely stay there again when we have a layover
June 15, 2014
Rated 5.0 out of 5.0 by Kaminski Great Place to stay
Great place , swimming pool , restaurant , rooms are clean , great location , good place to spend time with the family
June 14, 2014