Rated 4.4 out of 5 by 74
Rated 5.0 out of 5.0 by hp1000 Nice and Easy
Nothing to complain about it's clean it's comfortable and it makes sense for the $.
June 9, 2014
Rated 5.0 out of 5.0 by Simon48 Excellent service.
Wonderful hotel, wonderful service, good meal. Necessarily next time we will stay at this hotel. Urgently we recommend all to be stopped at it hotel.
May 13, 2014
Rated 3.0 out of 5.0 by SlickDoggMillionaire No Need for a "Rumor Mill" when I just want a place to sleep
I have stayed at this property in the past. Returning is a little depressing, because for all the renovations, the hotel continues to disappoint.
I arrive and the front desk is unable to give me a room key (the system was down). So the front desk clerk took me up to my room and let me in. Which is great, but I couldn’t leave after that. And no one ever called up to tell me my key was ready. I eventually had to call down and ask.
Furthermore, I was told by other guests that the reason for the decline in service is that the owner is in jail and his 20 something son is running the place. And running it poorly. Including bonuses for cutting staff hours etc.
I don’t know if there’s any truth to this rumor, but I (as a guest) shouldn’t be hearing this type of information from other guests or staff. It paints a bad picture of the place.
You know why those rumors get started? Because the guests/employees aren’t being serviced correctly.
April 29, 2014
Rated 5.0 out of 5.0 by JessieS Ahhhh-mazing!!!
I had never stayed in a staybridge and didnt know what to expect. Walking in and seeing the beautiful fireplace, greeted with a smiling front desk agent, and everything very clean was a great start. Walking into this modern beautifully decorated room, with all amenities you could imagine, everything clean and new, the color schemes were fabulous! The breakfast was a surprise with anything you could imagine, no topping forgotten.. loved every second there and i cant wait to stay again!!! Congrats to the staff, great job!!!
March 25, 2014
Rated 5.0 out of 5.0 by Traveler0503 One of the best!!!
I have stayed at 5 star hotels that did I not stack up to Staybridge Glenview. That staff were amazing!!! From the front desk to the food venue we were treated like royalty. Tues - Thursday the hotel hosted a food reception with complementary beer and wine. Not only was the food good but it saved me from having to leave the property to get dinner. We we're given a free upgrade to a 2 bedroom. The room was huge and had everything we needed. The only negative was that this first floor room was quite chilly. Staybridge staff, you all are Amazing..thank you!!!!!!
February 21, 2014
Rated 5.0 out of 5.0 by s&dm loved our stay
hotel remodeled beautifully, comfortable beds, great service.. will definitely choose this hotel for our next stay in the city.
February 14, 2014
Rated 5.0 out of 5.0 Comfortable Rooms & Friendly staff!
Never disappointed when I stay here. As always the staff was extremely accommodating and the room was as comfortable as ever!
February 4, 2014
Rated 4.0 out of 5.0 by Rebbie Nice renovated rooms!
I've been staying at Staybridge Suites on business for many months now. The staff is always extremely helpful and the rooms are clean and nice. I especially like all the new renovations going on right now. Stayed in one of the new rooms recently and it was great! All in all this is a great place to stay and I highly recommend it to others.
February 3, 2014
Rated 2.0 out of 5.0 by joanie pie Window Coverings and Cleaning Service
I was extremely dismayed to have the windows covered with sheers. In bed at night I could see the outdoor lights and the sun came in every morning very early since I faced east. I also felt like I was living in a fishbowl and had no privacy because there were no heavy curtains to provide privacy nor a relief from the outside lights.
Although your front desk staff was very competent in providing service to the room that the cleaning staff had overlooked. It seemed that I had to call them daily to have the room serviced. Since it was my vacation and I was trying to get some rest I used the privacy sign. It appeared that the cleaning staff came past my room early in the day, respected my sign for privacy, but never returned to check if the sign was removed later in the day. I found it a nuisance to constantly notify the front desk.
January 29, 2014
Rated 5.0 out of 5.0 by charliesix great service
The staff was friendly and polite. The hotel was very clean and organized.
January 18, 2014
Rated 5.0 out of 5.0 by Rocrod Under Construction and still Amazing
This hotel is undergoing a major renovation which was unexpected at my arrival. I must extend a huge thanks to their entire team for everything. They were excited about the changes, told us all about the new things, they wear construction orange tshirts for fun, they have different "munchies" in the lobby with the coffee station just becasue. It was a bit of a let down not having a full breakfast but they had to go bags, with fruits, cereals, juices and muffins, that was all I needed. They even offered me free breakfast at the other property. Your team is great.
January 13, 2014
Rated 5.0 out of 5.0 by soldierwife312 Amazing all around
I stay in hotels often. I have seen more than my share of hotels and this was the best one for the money hands down. Based on this experience, Staybridge is my new first choice when choosing a hotel. The staff was great - helpful and professional. Everyone we interacted with was willing to bend over backwards to make sure we enjoyed our stay. It seemed like they thought of everything. The room was huge and had everything we needed and more. I've stayed in condos that had less room and amenities. Great job!
January 11, 2014
Rated 5.0 out of 5.0 by soldierwife312 Friendly and Helpful Staff, Great location!
When we were visiting we got stuck because of the storm. It was no problem to get a room for a second night. Everything was provided that we asked for and the renovation did not bother me. We were able to get bagged breakfast with yogurt, fruit, a muffin, and cereal with milk which was plenty. I LOVED the fact that they are pet friendly and accepted my dog as one of their own. Lori and Aimee were fantastic to us!
January 10, 2014
Rated 1.0 out of 5.0 by Not Returning - Ever! Lumpy bed, packing peanuts in the pillows & minimal service
My experience was disappointing, to say the least. I didn't sleep well any night during my stay. Daily housekeeping consisted of making the bed, changing towels and emptying the trash. Used glassware and cups were not cleaned. The in-room coffee service was only available on the first night (and management thought it was appropriate to tout this as a big benefit)! Am I so odd for desiring coffee every morning before getting dressed to go downstairs? And let's talk about the Fitness Center. It's tiny, but that isn't unusual for a smaller hotel. My frustrations were that both treadmills and the cycle machine were out of order. (That would be 3 inoperable machines out of 4.). Every day it was necessary to call the front desk to get a supply of workout towels. One day, the staff brought one - count 'em, one - towel for me, expecting that the next guest would be willing to call for one. Overall, it didn't feel that anyone was concerned about the guests' experience at this hotel.
January 5, 2014
Rated 5.0 out of 5.0 by shado996 good
i had a good experience there where some breakfast problems but staff had to go bag and vouchers to another which i actually took.
January 4, 2014
Rated 4.0 out of 5.0 by Dan96 Good experience despite construction
We chose this location for a family reunion based upon previous visits; there is a really nice gathering space, nice pool, and the rooms are very nice. However, upon arrival, we found the common areas of the hotel to be under construction. The staff apologized, citing a problem with their permit, and provided our family with a complementary suite to gather in. Despite this obstacle, we all had a great time, and the rest of the hotel was clean and comfortable. We will stay here again.
January 2, 2014
Rated 4.0 out of 5.0 by redhammer "What's a little renovation among friends?"
Even though the renovation is not yet complete, our stay was comfortable. We used the vouchers for breakfast at a brother facility and found the experience pleasant and informative - we were able to see parts of the Chicago suburbs previously unknown to us. This may be inconvenient for business travelers, but it was not a problem for us. The staff were friendly and helpful. We look forward to our next visit.
January 2, 2014
Rated 5.0 out of 5.0 Great Stay
Had a two room suite for family.
Nice layout and amenities in rooms.
Breakfast was kinda skimpy due to remodeling in lobby.
December 22, 2013
Rated 4.0 out of 5.0 by carmen10 Great Service and breakfast but rooms did not get clean
Overall this was a very nice, affordable, large rooms and convenient hotel and I would stay there again. The front desk staff was very polite and helpful. Breakfast was wonderful. The only complaint, is that our room was barely cleaned for our second night there. The maid service only emptied the trash and left clean towels. Beds were not made and bathroom was not cleaned.
December 6, 2013
Rated 5.0 out of 5.0 by mochar Great spot for Thanksgiving holiday
The hotel was the perfect location for our time visting family over Thanksgiving. Staff was helpful and pleasant. Great value, would stay there again.
December 5, 2013
Rated 3.0 out of 5.0 by RON112813 Over All Experience, Disappointments & Suggestions
My stay was short but overall very nice clean hotel and pleasant staff. The bed/mattress was great and the towels were wonderful.
Disappointments: I was disappointed to find that the one bedroom suite had only one bathroom as the reservation site stated that the one bedroom suite had its own bathroom intimating that there was another guest bath in the main living area. Also the site stated the kitchen was equipped with a stove which turned out to be just a stove top . Just need to change the wording a bit. There is an issue with the toe kick in the bathroom cabinet as it relates to depth & height of the toe kick plate area.
I would suggest that the Hotel Management revise the hours for serving breakfast the day after Thanksgiving by offering the same expanded Saturday serving hours. Guest staying there during that Holliday weekend have been traveling and could use the extra sleep time.I noticed at least 15 Guest did not get the word on serving time during the holiday weekend. I'm not sure what the serving hours were for Thanksgiving Day.
The Glenview Hotel is under going remodel as indicated by the signs throughout the hotel but it would have been really great to see some rendering or photo's of the new and exciting changes that I saw on their Web site upon returning home.
We definitely will stay there again as we like the location and style
of the hotel. Putting aside my comments above I would highly recommend The Staybridge Glenview Suites for those who prefer a home like atmosphere when traveling.
Ron & Family
November 30, 2013
Rated 5.0 out of 5.0 by docmac home away from home
We enjoyed a 2 bedroom suite for 3 women visiting Chicago's north shore. The rooms were clean and comfortable and the staff was very helpful. We have family in the area and will definitely be returning.
November 22, 2013
Rated 4.0 out of 5.0 by Blahblah123 Great location and a good night's sleep.
It was my family's second time in this location. The hotel is close to all the places of interest we wanted to visit. The price is just about right for the amenities and services we expected. I've never had any trouble sleeping at any hotel and this place is no exception.
November 19, 2013
Rated 5.0 out of 5.0 by LARMP Great place to stay
I have been staying at this location for quite a few years. The staff is always very friendly and accommodating. A while back I had lodged a complaint regarding their WiFi quality/speed. Since that time they have stepped up the service and I have not experienced any more difficulties. I recommend this hotel for business travelers...easy to access, easy atmosphere.
November 18, 2013
Rated 4.0 out of 5.0 by Crobbin3 Excellent staff and cozy room
This Staybridge suites is typical....I haven't found one that I do not like, yet! The rooms are very comfy, especially if it has the separate bedroom(s). I like the option of being able to prepare my own meals, if I so desire and the amply spaced room to lounge around. The Managers appreciation nights are very nice, as well.
November 3, 2013
Rated 5.0 out of 5.0 by ladytraveler33 Thank you!
Had a great couple of week stay at your hotel. The staff was always helpful and my room was super clean. The wi-fi was surprisingly super quick. I will be back.
October 28, 2013
Rated 4.0 out of 5.0 by Alley358 Nice and comfortable/wireless poor
Enjoyed our visit - room clean and comfortable. Spotty wifi - and very slow when it connected. Staff friendly, breakfast good. Loveseat/couch should have been a sleeper. Overall good experience and good location.
October 23, 2013
Rated 4.0 out of 5.0 by jtb80 nice rooms and a friendly staff
we had 2 rooms for 2 nights, each of the guests were very satisfied with the stay. Good restaurants and shopping close to the hotel. The train station was less than a mile from the hotel. And the rooms were clean and well maintained. They could use a hot tub, that is one thing we were looking forward to after spending a day walking around downtown. I will stay at this property again and I will recommend to others traveling to the Chicago area.
October 22, 2013
Rated 5.0 out of 5.0 by Kathync Wonderful option
Considering the reasonable price, this is an awesome place to stay. Property was very clean and quiet. We will definitely stay here again.
October 4, 2013
Rated 4.0 out of 5.0 by VjofSanAntonio Excellent frontdesk service, but poor housekeeping team
Am sure you would love this hotel for first few days, until you get in need with housekeeping ppl. They don't understand what u say in English.
The Wi-Fi is good, the room is comfortable, frontdesk team is awesome especially Natalie. They are very cooperative and friendly.
The location of this hotel is also good, it is right next to North of Glen Metra Station. near to bus stop, target, kohl's etc. Children parks are nearby too.
September 24, 2013