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Rated 4.3 out of 5 by 16 reviewers.
Rated 5.0 out of 5.0 前台及客房服务 前台服务热情周到,每次入住前台都能热情的打招呼并且快速办理入住手续,能够想客户所需,主动联系礼宾部帮助送行李。客房部服务非常快捷。 September 14, 2014
Rated 4.0 out of 5.0 by Acceptable service Good location and acceptable service. Impressive looking building and adequate facilities to meet my and my spouse needs during our stay in this hotel. September 7, 2014
Rated 5.0 out of 5.0 by 床铺舒适 非常满意,无可挑剔,入住非常满意,如果有机会我还会选择贵酒店,希望费用方面能否做小小的调整,相对于牡丹江的其他酒店相对费用还是有点高.以上是本人的个人意见,希望基于采纳 September 4, 2014
Rated 5.0 out of 5.0 行李问题,快速识别,服务优秀 我的行礼经常寄存在酒店,前台和礼宾部的服务人员每次都能很快将我的行礼找到,并帮我送到房间,服务非常热情周到,能够想客人之所想,每次都能感受到她(他)们的热情接待,这使我非常感动。 September 1, 2014
Rated 3.0 out of 5.0 by 周边环境不错,有利爬山,登山观景 总体尚可,大厅有点小气,乘坐电梯外部没有楼层指示,几个人都超载,有待解决,自助餐,中午,晚上都一样,没有变换。 August 29, 2014
Rated 5.0 out of 5.0 by 服务很好 员工服务很好很热情,操作熟练,让客人有回家的感觉,对信息掌握的也很好,当问询一些信息时可以准确及时的提供给我,大堂经理也是很乐于助人,以后有机会再来还是会选择本酒店,同时也会推荐给身边的朋友的 August 25, 2014
Rated 2.0 out of 5.0 by 下次需要自带毛巾 干净是第一要务,旅游高峰季节不是借口 前台总是拿个小手机打电话,办事效率太低 早餐培根能不能嫩一些 要一个塑料袋要了两天都没拿来 用洗衣袋装了东西,查房时候也没说不能带走,收费的时候竟然也不说一声就收钱了 August 18, 2014
Rated 3.0 out of 5.0 by 价格相差如此悬殊! (1)会员价格与协议价格相差近一半! (2)估计酒店太过环保了,毛巾用得都快透亮了!实在是太旧了! (3)入住手续有一点慢! (4)客房服务丢三落四! (5)早餐与其他假日酒店相比,简直不在同一个等级上!极差! (6)入住期间电梯还总出问题。 (7)订四个房间,居然有一个行政房间的空调不好使!这个可是25%的概率! 总之,这个酒店绝对不能和其他假日酒店相提并论! 最胸闷是价格歧视! August 13, 2014
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