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Rated 4.2 out of 5 by 21 reviewers.
Rated 4.0 out of 5.0 by 房间不错,服务有待提高 北方没有加湿器 不舒服,前台没有服务意识,包括所有的员工都没有服务意识,只是感觉自己在上班,没有上海的酒店服务好。。。 October 16, 2014
Rated 4.0 out of 5.0 by 不错 早餐不错,网络还行,行政楼层wifi连不上。 总体不错。 牡丹江还行。 字数 字数 字数 字数 字数 字数 October 8, 2014
Rated 5.0 out of 5.0 by 温馨服务,宾至如归 因为切水果需要用刀,寻求前台工作人员的帮助,服务很热情,让员工拿来水果刀,为我们切水果,感觉服务非常人性化。 October 8, 2014
Rated 5.0 out of 5.0 by 服务周到 客房和前台的服务非常周到及时,能够在客人有需要的时候及时准确的提供给客人最满意的服务,而且会提供非常贴心的个性化服务,让我的入住经历非常愉快和舒心。 October 8, 2014
Rated 2.0 out of 5.0 by 服务一般 对于这个价位的酒店,客房条件没有比普通的酒店好,自助的餐饮是最为恼火的,早餐相对凑合,午餐简直太差了,菜品居然这么单一,而且口味做的也很一般,最为生气的是,在入住的时候,特意咨询前台有关退房时间问题,而且也在早上告诉前台要准备下午退房,前台都没有试先告诉会在什么时间房卡将失效,也不提前建议我要把房卡进行延时,结果中午房卡就打不开房门,找来楼层打扫卫生人员开门,居然不给开,打前台电话居然一句国际惯例就算不了了之,这种服务质量简直太差劲了,还提什么国际酒店的标准,都不如一般的小宾馆服务的好。 September 29, 2014
Rated 5.0 out of 5.0 前台及客房服务 前台服务热情周到,每次入住前台都能热情的打招呼并且快速办理入住手续,能够想客户所需,主动联系礼宾部帮助送行李。客房部服务非常快捷。 September 14, 2014
Rated 4.0 out of 5.0 by Acceptable service Good location and acceptable service. Impressive looking building and adequate facilities to meet my and my spouse needs during our stay in this hotel. September 7, 2014
Rated 5.0 out of 5.0 by 床铺舒适 非常满意,无可挑剔,入住非常满意,如果有机会我还会选择贵酒店,希望费用方面能否做小小的调整,相对于牡丹江的其他酒店相对费用还是有点高.以上是本人的个人意见,希望基于采纳 September 4, 2014
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