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Rated 3.8 out of 5 by 19 reviewers.
Rated 5.0 out of 5.0 by Très bonne expérience ! - Very good experience! J'ai été cliente régulière de l’hôtel pendant plus de deux ans et ai beaucoup apprécié l'accueil chaleureux et la disponibilité du personnel. Mes coups de cœur vont au bar et au petit déjeuner. Le bar est toujours accueillant et confortable avec possibilité de prendre des repas légers. Le petit déjeuner offre beaucoup de choix et une belle vue sur le soleil levant. Dans les deux cas, le personnel est toujours à l'écoute et attentionné. I was a regular at HolidayInn Mulhouse for more than two years and greatly enjoyed the the warm welcome and availability of the staff. My very faforite are the bar and the breakfast. The bar is always welcoming and comfortable with possibility of taking light meals. The breakfast offers many choices and a beautiful view on the rising sun. In both cases, the staff is always caring and thoughtful. January 18, 2015
Rated 3.0 out of 5.0 by Aufenthalt zu Silvester Das Doppelzimmer war in Ordnung. Das Doppelbett sehr schmal, in Frankreich aber wohl üblich. Der Teppich leider fleckig, der Schrank nur mit großem Kraftaufwand aufzuschieben. Das Bad modern und sauber. Als Hotel mit großem Spabereich angepriesen. Wir hätten gerne für den 01.01. eine Massage gebucht. Nicht möglich, da Spabereich geschlossen. Sehr schönes Restaurant. Wir wurden aber am Silvesterabend in den hergerichteten, mit 3 Tischen bestückten Seminarraum verfrachtet. Sehr unpersönlich und ungemütlich. Die Speisekarte sehr fischlastig. Wenn man keinen Fisch oder Schnecken mag, fällt die Vorspeise schon mal flach. Schnelle Abfertigung. Anschließend hätten wir gerne an der Hotelbar Cocktails getrunken. Geschlossen! Das Frühstücksbuffet war sehr gut. Am 01.01. war das Restaurant geschlossen. Darauf wurden wir bei der Buchung hingewiesen, allerdings nicht, dass alle Restaurants geschlossen bleiben. Die beiden neben dem Hotel ansässigen Restaurants würden ebenfalls geschlossen bleiben. Per Zufall sahen wir aber, dass eines doch öffnete. Das Personal sollte sich besser informieren und mehr Hilfsbereitschaft an den Tag legen. Wir erhielten quasi nur ein Schulterzucken. Das Hotel liegt im Industriegebiet. Als Businesshotel sicher in Ordnung, aber ein Aufenthalt an Silvester nicht zu empfehlen! January 7, 2015
Rated 4.0 out of 5.0 by Short Stay Good stay, typical IHG experience. The thermostat in my room did not operate completely correctly but it was not enough of an issue to cause any problems. December 29, 2014
Rated 5.0 out of 5.0 by Comfortable room and great service. Late night stay on the way to Alsace region. Friendly staff and comfortable room. November 13, 2014
Rated 4.0 out of 5.0 by Ungewoenlicher Standort Die Lage des Hotels ist schon ausergewoenlich. Mitten zwischen Hochhaeusern. Kleine aber ansprechende Lobby. Freundlicher Empfang. Die Rezeptionistin sprach zwar kein Deutsch, was nicht weiter schlimm ist, Ihr Englisch war auch nicht wirklich gut. Sie war aber ueberaus freundlich und hilfsbereit. Sie schien allein zu sein, bediente Rezeption und Bar und als wir um eine zweite Decke baten musste Sie dies auch selbst erledigen. (Sonntagsbesetzing, Personaleinsparung?!) Zimmer October 17, 2014
Rated 4.0 out of 5.0 by Good place to overnight Friendly staff and comfortable clean room. A little hard to find as GPS will not get you there. Adequate free parking. A little off the beaten path but nearby decent restaurant as an option to the hotel. September 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed Comfortable bed. Overall good experience. Staff very cooperative August 25, 2014
Rated 3.0 out of 5.0 by Elite members - Stay away from this hotel The hotel is located outside the city in the middle of nowhere. The signs are bad and it took me some time to find it. The room was nice, and there was no parking problem but unfortunately the rest was not a good experience: 1. Restaurant – The restaurant was terribly expensive, every dish around 60 Euro, a dinner for 2 is between 200-300 Euro 2. Restaurants near the hotel – There are 2 restaurants near the hotel, including Hippopotamus, but they close very early. We had no choice but to go to Quick’ which also shuts down at 23:00. 3. Welcome Voucher – I did not get the IHG welcome voucher, and my correspondence with the hotel failed. They simply ignore all my emails and do not respond to them. To summarize, this is the only Holiday Inn in South Alsace, and that’s sad. A night before Holiday Inn Express Strasbourg was 10 times better. The best option is to return to Strasbourg and not to stay at Holiday Inn Mulhouse. July 9, 2014
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