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Rated 4.3 out of 5 by 133 reviewers.
Rated 3.0 out of 5.0 Need to improve staff attitude at the time of arrival, staff was busy in chatting with other staff. no importance of guest. Check in staff also not efficient and not trained to greet to guest. Its took 20 minutes to clear check in process. Room was not so clean and Bed covere, Linen, towels need to change because its look to old and used too much. Need to improve lot. July 26, 2014
Rated 4.0 out of 5.0 by Better than my first stay a month ago My impression just got better during my second stay as there were some concerns during the first one. The location is perfect as the metro line is now operational, although I do not get to use it whenever I travel to Mumbai but for me though the location for business purpose is just perfect. I am thankful that the hotel staff realized by my name that I might be fasting during Ramadan and they said the hotel arranges for Sehri (midnight meal during fast) complimentary and this was truly great. These are few things the customers get quite loyal and I set up a mealtime for 4 am and it got delivered to my room perfectly on time and the menu too was awesome. Thank you holiday inn staff for making this so pleasant. July 22, 2014
Rated 5.0 out of 5.0 by Great Mumbai Airport Hotel Great place to stay near the international airport, clean good value with all the services that I needed. would highly recommend July 22, 2014
Rated 4.0 out of 5.0 by Comfortable Room I have been staying in this property for a long time but the quality of Tea Bags and food and snack items in Mini Bar is poor. July 19, 2014
Rated 2.0 out of 5.0 by Not a good experience Booked the room for parents - they had a bad experience, Staff and service was average and Food was pathetic. Complained to the hotel desk about the food - they apologized and gave a 30% discount on food. however that does not resolve any thing. July 18, 2014
Rated 5.0 out of 5.0 by Great stay Good hotel, clean and up to date rooms, courteous and responsive staff, Good value for money. July 16, 2014
Rated 5.0 out of 5.0 by Great service, clean property Airport transfers are rather expensive but other than that great hotel. July 15, 2014
Rated 5.0 out of 5.0 by Friendly Staff - always smiling Really friendly staff - particularly in the restaurant. Ashgar deserves a special menton for attentive service. July 12, 2014
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