Rated 4.3 out of 5 by 134
Rated 4.0 out of 5.0 by Rbehl An oasis of tranquility
After a hectic day in Mumbai, its a relatively quiet place to unwind and get some sleep. Good value for money.
July 27, 2014
Rated 3.0 out of 5.0 Need to improve staff attitude
at the time of arrival, staff was busy in chatting with other staff. no importance of guest. Check in staff also not efficient and not trained to greet to guest. Its took 20 minutes to clear check in process.
Room was not so clean and Bed covere, Linen, towels need to change because its look to old and used too much.
Need to improve lot.
July 26, 2014
Rated 4.0 out of 5.0 by Mujahidk Better than my first stay a month ago
My impression just got better during my second stay as there were some concerns during the first one. The location is perfect as the metro line is now operational, although I do not get to use it whenever I travel to Mumbai but for me though the location for business purpose is just perfect.
I am thankful that the hotel staff realized by my name that I might be fasting during Ramadan and they said the hotel arranges for Sehri (midnight meal during fast) complimentary and this was truly great. These are few things the customers get quite loyal and I set up a mealtime for 4 am and it got delivered to my room perfectly on time and the menu too was awesome.
Thank you holiday inn staff for making this so pleasant.
July 22, 2014
Rated 5.0 out of 5.0 by Arv1966 Great Mumbai Airport Hotel
Great place to stay near the international airport, clean good value with all the services that I needed. would highly recommend
July 22, 2014
Rated 4.0 out of 5.0 by Partha1 Comfortable Room
I have been staying in this property for a long time but the quality of Tea Bags and food and snack items in Mini Bar is poor.
July 19, 2014
Rated 2.0 out of 5.0 by GouravD Not a good experience
Booked the room for parents - they had a bad experience, Staff and service was average and Food was pathetic.
Complained to the hotel desk about the food - they apologized and gave a 30% discount on food. however that does not resolve any thing.
July 18, 2014
Rated 5.0 out of 5.0 by SADEL Great stay
Good hotel, clean and up to date rooms, courteous and responsive staff, Good value for money.
July 16, 2014
Rated 5.0 out of 5.0 by anuja Great service, clean property
Airport transfers are rather expensive but other than that great hotel.
July 15, 2014