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Rated 4.3 out of 5 by 212 reviewers.
Rated 5.0 out of 5.0 Very Impressed, to my expectations I stayed at this hotel for one night before my flight back to UK. This is the first time I have tried the Mumbai Int Holiday Inn, it met my expectation in terms of facility and comfort. Was happy to be able to use members lounge. I was very impressed with the customer service I received from one particular member of the front desk staff, Varsha. She went out of her way to ensure that I had no issues with the stay and journey to the airport. Will be re-visiting on next trip. Thank You December 22, 2014
Rated 5.0 out of 5.0 by Grea room, extraordinary service! This property really surprised me, it was much more than what I expected. Very closed to Munbai International Airport, they have a convenient shuttle service and the hotel is contemporary & modern. The room is amazing and the bathroom even has 'rain' style shower head, great to help you wake up in the morning. Don't miss out on the awesome breakfast, with incredible selection and prompt service. If will NOT HESITATE TO GO BACK to, I had a wonderful experience! December 20, 2014
Rated 3.0 out of 5.0 by Front Desk not professional I was very much disappointed with the front desk. I had made my reservation through IHG website and I had logged in using my member number and password. When we reached at the property, Aman was at the front desk. Did not greet us for example good evening etc. I asked for wi-fi password and he told me that would be extra and I told him I am IHG Member. He noted my membership number still asked to add as an additional extra paid service. I was very disappointed. He treated me like any other ordinary local Indian. I am well traveled person over 32 countries. Most of the time I prefer to stay at other 5 star hotels. Because my wife insisted, I booked at Holiday Inn. I stayed at Ahmedabad Holiday Inn Express and had very pleasant experience and we were very happy. But not at Mumbai. Even upon checking out we got same Desk Clerk Named Aman and did not even ask if I had nice or comfortable stay or was there any problem, have a safe flight nothing. I will never stay at this property again and will not recommend to anyone. December 17, 2014
Rated 5.0 out of 5.0 by Wow Experience Its almost a second home for me as I stay here due to the friendliness of staff and also the good food. December 16, 2014
Rated 1.0 out of 5.0 by Close to airport but poor standard on room cleaning Had to be moved to three different rooms as the bedding and carpets had hairs and stains on them. Bedding was marked/stained and had to have it changed. Carpets in the hallways are dirty and needed cleaning. Second time I've stayed at this hotel and second bad experience. December 15, 2014
Rated 4.0 out of 5.0 by Comfortable and relaxing expereince My experience was positive. I found the staff friendly and responsive to my needs. I was comfortable and relaxed. December 15, 2014
Rated 4.0 out of 5.0 by So so, considering distance from airport It was my first experience to spend nights in Holiday inn mumbai. Distance from the airport is comparatively short, thus convinient to access, however, circumstance around the hotel is not recommendable for tourists to walk around. Service from staffs was almost satisfactory. Foods in restaurants are good, however, payment in our last lunch was trouble, it took more than 15 minutes from my payment to receiving changes, no apology even no excuse. Price is high, however, if convenience to access from the airport is the 1st priolity, this hotel is so so recommendable. December 15, 2014
Rated 5.0 out of 5.0 by 1 week Business visit December 2014 Good prompt caring service and not over-bearing. Decent size comfortable rooms with easy to access international electrical outlets. Good wifi that worked throughout the hotel; so could make skype calls from my cellphone. I have stayed at this hotel many times and will stay here again. Good, easy, reliable service with enough comfort and facility for the busy business traveler. Just stayed one night at the Holiday Inn IGIA Delhi International Airport and was equally impressed December 13, 2014
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