Rated 4.4 out of 5 by 159
Rated 4.0 out of 5.0 床太软了，枕头又太高，不怎么和谐！电视没开，因为没中文频道
住在Holiday Inn的这几天，住宿吃饭基本都OK， 我觉得住的还是可以的，除了枕头和床之外，我个人偏爱枕头低一点的，结果酒店的枕头都好高的说。床的话够大，但是太软了，睡着不舒服，第一个晚上我没怎么休息好。后来慢慢适应了
September 2, 2014
Rated 4.0 out of 5.0 by anju1964 relaxing stay
We enjoyed being in this hotel. The staff was very helpfull and friendly. The beds are most comfortable.
September 1, 2014
Rated 5.0 out of 5.0 Excellent Stay!!!!
There was a delay in my check in as i did not booked hotel room in advance.. I was kind of irritated but duty manager Abhijeet made things moving and he gave me good rate with excellent response.Seeing his support and willingness i extended my stay in your hotel.. Excellent customer handling from him.I appreciate that.I am also looking forward to come back again next month. He also gave me a complimentary drop to the airport..... excellent.
August 31, 2014
Rated 5.0 out of 5.0 by man22 Great Service
Hotel conveniently located near the international and domestic airports. Had an early morning check out for international flight, it took just 5 minutes to reach the airport terminal.
Staff very helpful and anticipate needs of guests. A special mention here goes to Clyde and Varsha, the two persons who were behind in making this stay excellent.
Enjoyed the complimentary fruit basket in the room.
August 30, 2014
Rated 5.0 out of 5.0 by JMBJWMW Lovely mattress and great staff
I spent 3 nights in Mumbai. I used the gorgeous pool on the roof terrace every day. I visited the spa for a treatment which was divine. I ate breakfast on 2 mornings and enjoyed the fantastic spread. I received a warm welcome and in my room was a plate of sweet treats. 2 litres of bottled water was delivered to my room each day. The best bit of all was the executive lounge with decent coffee/cookies available throughout the day plus a bar and canapés between 6 and 10pm. All the staff I came across were great. Well trained and wonderful service. It was great value too compared to the price of London hotels. Location was a bit sleazy but opposite the station and close to the airport.
August 29, 2014
Rated 5.0 out of 5.0 by klal Great service and food
The staff were very polite and helpful.Service and the buffet lunch was great and value for money.
Would definitely recommend it .
August 27, 2014
Rated 3.0 out of 5.0 Average Hotel
Location is not good and Food Quality/Variety needs to improve
August 26, 2014
Rated 4.0 out of 5.0 by Akeel reception's employee
i had a very a negative experience with the gentleman at the reception who processed my check in to the hotel by the following:
1- he did not recognized me as a gold member of IHG reward program, and his attitude was bad with me.
2- he checked me in a smoking room without telling me , where in my preference in the membership is Non smoking room.
3- i knew about the room that he checked me in it is smoking room at the time where i was in the room's floor, when i went back to him he ignored me.
4- another gentleman from the reception came to me and correct the mistake and he gave me an upgraded room. and i appreciated what he did to me.
i hope to hear back from you about this issue.
August 26, 2014