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Rated 4.0 out of 5 by 317 reviewers.
Rated 1.0 out of 5.0 by The worst hotel I ever stayed in Unfortunately, II faced several issues started from; 1-the welcome as IHG gold members where they show unrespect to the family by offering only drink for the member only? What a management. 2-calling the front desk for more than 18 minutes without answering where I got two different excuses one we are busy the other answer we have a telephone system issue. What a management. 3- keep blocking amounts to my credit card with none realistic excuses like we face poor customers who running without paying which I cannot believe. 4-Wrong information about my room rate. 5- No bellboy services in the hotel. 6- No one answers the calls either reception or front disk. My advise to any traveler not to stay in this hotel what so ever. August 18, 2014
Rated 4.0 out of 5.0 by Good Service This is a good and comfortable hotel, very centralized. August 15, 2014
Rated 5.0 out of 5.0 by Perfect Munich stay! This property is so easy to get to from the airport. One simple train ride. Then to get to town, a lovely walk across the river or a train to ANYWHERE you want to go. Clean, comfortable, quite and a homey place to stay. A great value in a gray city in a great Region...... Ahh Bavaria... August 15, 2014
Rated 2.0 out of 5.0 by Good service, reasonable prices. -The hotel is very well located - in the very same building with S-bahn and U-bahn stations, close to Deutsch Museum, etc. -The standard room is small. -The width of the beds is unacceptable small. (For a well known hotel network like yours the bed width should be at least 1.60m (or 2x80 cm.) -A better implementation of non-smoking areas would be recommended. August 15, 2014
Rated 3.0 out of 5.0 by Completely under staffed. Long lines at check in and out. Room not ready at check in. Only had one day there and didn't get into room till after 4. Took several calls until front desk answered.phone when needing assistance. No one at baggage storage to give me my luggage. Almost missed my train after waiting 30 minutes to retrieve. Frustrating stay. Staff was courteous but completely in over their head. August 15, 2014
Rated 5.0 out of 5.0 by Familien Städtereise Tolles Hotel in super Lage. Auf Grund der Zimmergröße bestens geeignet für Familien August 14, 2014
Rated 3.0 out of 5.0 by POOR INTERNET AVAILABILITY See comment made on pervious pages. Your survey is too long August 14, 2014
Rated 5.0 out of 5.0 by Location I loved the location as it is in the city center, i also was amazed by the staff attidude.They were very polite August 11, 2014
Rated 5.0 out of 5.0 by zu empfehlen Alles okay, komme gerne wieder und kann das Hotel empfehlen August 3, 2014
Rated 4.0 out of 5.0 by Faires Preis/Leistungsverhältnis Gutes Hotel in zentraler Lage. Zimmer mit Verbindungstür für Familien ideal. August 2, 2014
Rated 4.0 out of 5.0 by Comfortable stay, will come again Good hotel in a good area, very comfortable and so convenient for the S Bahn. Free WIFI makes a big difference. August 2, 2014
Rated 4.0 out of 5.0 by good service but........ overall we were happy with our stay at this hotel. Staff is helpful, polite and professional. Still on our last day internet connection fell down, we had to wait more than 1hr, much far away than the 20mins promise that the management promises to solve all problems. we ate twice at your restaurant. On one ocasion we ordered salmon. The food was good but the portion i believe was less than 150 grams at a price of €16.95 ! August 2, 2014
Rated 5.0 out of 5.0 by Great location - quiet area, and walking distance to old town Easy access to the station and frequent train service to the airport. July 31, 2014
Rated 4.0 out of 5.0 by Gute Lage zentrale Lage, gute Anbindung an öffentlichen Nahverkehr. Großes Business-Hotel mit vielen (lauten) Gästen. Lobby-Rezeption ist für Check-In/Out viel zu klein und unübersichtlich, da mit Bar, Konferenzbereich und Restaurant direkt verbunden. Zimmer leider etwas klein um sich länger wohlzufühlen. July 30, 2014
Rated 5.0 out of 5.0 by Munich City Center Hotel While from the outside the hotel does not appear to be the most modern in the world the inside is a whole different story. Even though there were quite a number of arrivals at the same time I arrived my check-in was quick and easy aided by my IHG preferred check-in ability. The room was really superb. Very clean and well thought out. Slept very well, too. The lobby and other common areas were spotless and pleasant even though the hotel seemed to have a pretty full house. And, the staff was very friendly and professional. Really a very pleasant stay. July 30, 2014
Rated 4.0 out of 5.0 by cercano al centro no hay interneth es de pago , en el 90% de los hoteles ofrecen wifi gratis July 29, 2014
Rated 4.0 out of 5.0 by good hotel for the money We recently stayed 3 nights at this hotel. VERY convenient to Rosenheimer Platz and the S-Ban... we used this station every day to get around the city and also to/from the airport. Hotel is about a 15 min walk to Marienplatz,. Hotel was clean, in a safe area. I'd stay again. July 27, 2014
Rated 5.0 out of 5.0 by 为何没有积分 为何我做了各种调查却没有积分???酒店服务态度非常好,酒店设施也不错,位置比较好。离玛利亚广场很近。步行就5分钟。 July 27, 2014
Rated 5.0 out of 5.0 by Zentrale Lage in München Immer wieder übernachte ich gerne in diesem Hotel. Ich schätze die Freundlichkeit des Personals. July 25, 2014
Rated 2.0 out of 5.0 by zentral Im Rahmen einer Konferenz besuchte ich das Hotel. Leider war das Zimmer, welches uns bereitgestellt wurde recht alt und hat vom Design her keine Ähnlichkeit mit den Zimmern auf der Homepage. Dies sollte vor der Buchung klar sein. Für diesen Preis erwarte ich etwas mehr Komfort und keinen Föhn in der Schublade unter dem Fernseher! July 25, 2014
Rated 5.0 out of 5.0 by Weekend in Mumich Ideal location in the city center, beautiful view from the upper floors. Extremely quality breakfast is served in the restaurant with a convenient terrace. Large enough pool. All high quality in terms of the brand Holiday Inn. So friendly and pleasant staff! July 25, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL IN A GREAT LOCATION You couldn't ask for a better location for a hotel on top of a small shopping center, on top of the S-Bahn (subway) and there is an ESSO gas station next door, open 24 hours a day that sells beer and snacks as well as gas.... We got an upgraded room for being a platinum rewards member with a great view of the city.. I found the staff to very helpful and cheerful, I think the bar tenders may need a little more training but all in all a great stay... The only problem I encountered was the Wi-Fi, very weak and would go in and out. Have stayed here many times in the past and will stay here in the future. July 24, 2014
Rated 4.0 out of 5.0 by Solid Holiday Inn in Munich I stayed several times at the HI Munich Center. In comparison to other IHG properties, this one is well located close to downtown. Not far from Gasteig. A metro line is not far away. The hotel is not new but the rooms are clean and okay. Overall, a solid choice. An unsolvable problem seem to be the lengthy check-in/check-out queues. The hotel is quite large with many guests. This leads to queues disregarding whether I have a check in at 7pm or 10pm. Two staff members seem not sufficient to handle the load. Not a major problem but smaller nuisance. Staff was friendly, though. As IHG elite member, I was offered the typically drink voucher or extra reward points. I chose the extra points and the lady promised that the points will be credited automatically. This did not happen. You might thus prefer to ask for the voucher, a safer choice. Otherwise, the room seemed normal and not special for IHG elite members. Thus, no special recognition of Rewards members. July 23, 2014
Rated 4.0 out of 5.0 by Handy stay in Munich We needed better electrical connections at bedside & more control over individual lights. July 22, 2014
Rated 3.0 out of 5.0 VERY POOR FIRST IMPRESSION The pressure game at check-in to offer me breakfast for 15 euro a day, but I have to book it NOW or it is 25 euro a day -- VERY POOR first impression. A bucket of ice was 7 euro -- VERY RIDICULOUS. July 22, 2014
Rated 5.0 out of 5.0 by Spacious, comfortable and well appointed Travel in Europe can sometimes be challenging with hotel rooms lacking some of the amenities of American hotels. The holiday inn munich city center is in a convenient location to see the city sites and has all the comforts for a relaxing enjoyable stay. Thank you! July 22, 2014
Rated 4.0 out of 5.0 by Convenient location, good breakfast, but the quality of the staff should be improved Stayed 4 night at Holiday Inn. Good - direct connection to S bahn - the room is clean and comfortable - breakfast is tasty and has full of choices Bad - Reserved the room with breakfast but I was asked many times that the breakfast is not included at the reception and the restaurant - I was told that Internet is free and I can choose any option, but at the checkout, the priority member can only choose the standard Internet. This should be told in advance. - The receptionist at the checkout is not supportive toward the those claims. July 21, 2014
Rated 5.0 out of 5.0 by Great Location Hotel is centrally located and good value for the money. Would definitely book here again. The only negative is the free internet is extremely SLOW!! July 21, 2014
Rated 5.0 out of 5.0 by Stay at the Holiday Inn Munich City Center Stayed 2 night at the Holiday Inn Munich City Center. i arrived late at night due to delay in my flight. The staff at the from desk were very quick and efficient. Unfortunately the bar was not serving food at this time, nor room service was available. I had to get over-priced soda and snacks from the mini-bar. The room was comfortable and quite. Internet in the room was good. The room and bathroom were clean. However, no amenities except for some cheap soap. The towels were thin and worn-out. I would expect better quality comparing to this quality hotel. On the second night I went down to the bar to have grab a sandwich and a beer. There were very few customers at the bar. The beer was served after 2 minutes. However, it took nearly an hour to get the sandwich. After more than 40 minutes of waiting, when I repeatedly tried to get the waiter's attention, he mumbled something that the kitchen is busy. The breakfast offered wide verity of food, the veggies were fresh, nice selection of cheese and cold cuts, fresh bread, fruits, yogurts, cereal, and more... In overall the stay was very pleasant and I would it return to this hotel. July 20, 2014
Rated 4.0 out of 5.0 by Sehr zentrale Lage, sehr bemühtes Personal, dennoch einige Kritikpunkte/Verbesserungsvorschläge Leider sind mir bei meinen Aufenthalt einige Punkte aufgefallen, die mir den Aufenthalt angenehmer und Ihrem Personal den Alltag bestimmt einfacher gestalten würde. * der automatisch tägliche Handtuchwechsel ist in der heutigen Zeit nicht mehr zeitgemäss und man sollte wie in vielen Häusern üblich den Gast eine Wahlmöglichkeit bieten. * zum Thema Internet; mal davon Abgeshen, das die Kosten p.T. sehr überhöht sind (ich hatte durch die Member Mitgliedschaft keine kosten), nervt der tägliche Wechsel des PIN Codes, zumal der tägl. von der Rezeption geholt werden musste. Leider ging auch nur ein Code pro Gerät. Vielleicht könnte man dazu übergehen, die Codes vor Ablauf den Gast via Email zu verschicken, der Aufenthaltsdauer anzupassen, oder dem Gast gleich mehrer Codes auszuhändigen. * da sind wir auch gleich beim nächsten Punkt; während meines Aufenthaltes waren sehr viele Reisgruppen in Ihrem Hotel, was mitunter zu sehr langen Wartezeiten an der Rezeption führte. Vielleicht wäre es möglich, z.b den Desk für IHG Rewards Club in solchen Spitzenzeiten für bereits eingecheckte Gäste zu öffnen. Es macht keinen Spass 30 Min. auf einen Internet Code zu warten. * Das mit dem Fön solltet Ihr bitte nochmal überdenken. Ein längeres Kabel wäre ein Anfang. Als rechtshänder mit einer Grösse von 180, war das schon fast mit Morgensport verbunden. * während des Duschens hat die Temperatur des Wassers mehrmal von eingestellt auf kalt und warm selbständig verändert. Das ging auch einigen meiner Kollegen so. Hat jetzt meinen Wohlfühlfaktor nicht so beeinträchtigt wollte es aber der vollständigkeitshalber erwähnen. Damit ich nicht nur meckere möchte ich auch noch anmerken, dass das Personal sehr bemüht und freundlich war. Auch das Frühstück war sehr gut bestückt und sicher für jeden Geschmack etwas dabei. Das im Zimmer vorhandene Bügeleisen ist ein grosser Pluspunkt um mal schnell ne Bluse aufzufrischen. July 19, 2014
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