Rated 4.1 out of 5 by 516
Rated 4.0 out of 5.0 perfect
general speaking, good. but it's not convenient for checking in and checking out. furthermore, room is too small even if queen size bed room. no smoking anywhere is perfect. air condition is not comfortable enough because warm up or cool down is too slow.
March 30, 2015
Rated 5.0 out of 5.0 by Dozarius Very Friendly Staff
Aside from the general positives of the hotel (good location, clean rooms, comfortable beds), the staff there was particularly helpful and friendly. I forget the name of the gentleman that helped my wife and I, but I believe he was the night manager. He would have been around the end of his shift, because we got in town around 6am. During check-in, we found out that despite all information being displayed by IHG that our reward night reservation was for 1 night from a Thursday into a Friday, there was a mistake and our room was set in the hotel for Wednesday night into Thursday. The manager figured this out right away and took care of everything. We still got a room in a rather crowded hotel on the IHG floor. He gave us two free drink tickets for the bar and even got us into a room right then and there. We were assuming we wouldn't have been able to check in until later that day so we were very happy. Overall, if/when we have a chance to visit Munich again, we will for sure choose this hotel again.
March 30, 2015