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Rated 4.0 out of 5 by 498 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service. My experience at the Holiday Inn Muskegon was very pleasant. I will stay again in the future and will recommend the hotel to family and friends. June 20, 2016
Rated 5.0 out of 5.0 by Great Hotel Wonderful friendly staff, easy free parking, CLEAN hotel. June 16, 2016
Rated 2.0 out of 5.0 by Do not stay here. This place was a joke. The staff was completely inattentive and unfriendly. Some of the staff was even rude. The rooms were dirty. The gym was a joke. Good luck getting your sheets changed too. June 9, 2016
Rated 5.0 out of 5.0 by Muskegon in Summer. The Holiday Inn is centrally located in the heart of downtown. It is the Happening place next to the excellent theater, bars and close proximity to the beach. Excellent value for the money especially for a romantic weekend in the summer. June 8, 2016
Rated 5.0 out of 5.0 by Very accommodating staff Hosted a 90 person, 3 day convention at this hotel. Excellent staff assistance, good value, great location. Staff truly went overboard to make sure all our changing needs were met rapidly and professionally. June 8, 2016
Rated 5.0 out of 5.0 by Great for value Excellent hotel for W/E Volley ball tournament., friendly staff and beautiful view. Would defiantly stay again. June 8, 2016
Rated 2.0 out of 5.0 by not as nice as the lobby makes it appear The staff at check-in was very nice but at checkout she never spoke to us. Although the encounter was brief a hi would have been nice. At check-in we were told the room was for disabled people but did have the king bed we wanted. Once we got to the room I could not see how how a disabled person could get their wheelchair into the bathroom. It was very small. It was difficult for my wife and I to be in there together. There is absolutely no room for a wheelchair to be functional in that bathroom. The vanity counter and stool were very low which is understandable. There were not any grab bars to help a disabled person in the bathroom, none. The bed was quite soft. We both woke with back aches. The wallpaper was bubbled and coming off the walls in several places. I gave up after 40 minutes on phone with internet support trying to get wifi working. Do not be fooled by the very nice appearance of the lobby, It ends there. Called hotel day of departure at 10:30 pm checking on item possibly left behind. No one answered even after letting front desk phone ring over 40 times. Fortunately we did have the item with us and did not hotel assistance. We will not go back, ever! June 7, 2016
Rated 5.0 out of 5.0 by Great Location Staff was HELPFUL, FRIENDLY, SMILING. Room was clean and a "REFRIGERATOR". The restaurant ambiance was too dark inside. The restaurant staff was extremely FRIENDLY, COURTEOUS. Too bad the food was TOO SALTY to really enjoy. Nearby is a brewery with excellent beer. Overall we enjoyed our stay and will return. June 7, 2016
  • 2016-06-23 T22:12:25.072-05:00
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