Rated 3.8 out of 5 by 306
Rated 5.0 out of 5.0 by Lanj Great experience!
Great location with a nice view of the lake. We were here for a bowling tournament on April 11, 2015 and had such a great experience that we are returning on May 9, 2015 for the State Senior Tournament. Very clean and cheery rooms and also great food for breakfast and dinner at the 3rd Street Grill located in the hotel. Would recommend this hotel to everyone! Thank You Holiday Inn Muskegon Harbor!!! Great Staff also!
April 17, 2015
Rated 4.0 out of 5.0 by emjay1 Comfortable bed,
Yes, the bed was comfortable. However, Mother Nature didn't cooperate one evening; the storm that blew through town gave us a beautiful lightning show, and knocked the power out in the hotel and surrounding area. It would have been great if the hotel had the back-up generator working properly, but there were no corridor lights for at least an hour after the storm.
Then the next day, a 4 AM fire alarm got everyone up and out of the hotel. No direction by the hotel staff, or any fire personnel.
April 16, 2015
Rated 5.0 out of 5.0 by otto12 grreat wervice
great hotel, clean hotel, nice employees - if I will be in the area again I would stay at you Holiday Inn,
April 16, 2015
Rated 5.0 out of 5.0 by Mighty River My Stay At the Holiday Inn Muskegon
My Stay At the Holiday Inn Muskegon was outstanding
April 10, 2015
Rated 5.0 out of 5.0 by Mat58 Great Property and Service
Everyone was quite nice and the property was obviously well maintained. The elevator was pretty loud however, and was the only detractor from the over-all excellent experience.
April 7, 2015
Rated 1.0 out of 5.0 by Nick1319 Never again! Gold Priority Club Member
It took me 25 min to check in because the man behind the desk did not no what he was doing. Said the computers were slow, he left the desk multiple times and went to the back room, came out with no answers or means to help with check in. There were other guests trying to check in and they were not happy either. He never greeted me as a priority club member, never gave me a choice to have a gift bag or points. Then once my room was finally given to me, I took my self and my belongings to the room which was on the 3rd floor and my key cards did NOT work. How frustrating is that!!!!
Once I was settled in after about 45 min for check in and getting the correct key cards for my room I decided to get a couple drinks & dinner down at the lobby bar. Drinks were good but I ordered the chicken pasta Alfredo and the dish portion was something a child would order. I took about 5 or 6 bites and the meal was complete. I was so unsatisfied with my meal I had to leave the holiday inn property to go order myself another meal down the street.
And the room walls are paper thin, at night I hear people talking on their phones and that kept me up restless all night. AND I was thirsty so I went to 4 different vending machines all on different floors to only find out that they were all sold out!!!! Who does that happen???
I travel for business often (2-3 nights a week) and I choose this property because of it's location and to check it out to see if I would like to bring my family on a trip due to the location. Well.... This hotel will not be in the plans anymore for business or pleasure.
April 4, 2015
Rated 5.0 out of 5.0 by PENNY STILLWAGON GREAT SERVICE AND VERY POLITE.
CAPITOL BOWL (OWOSSO). CAME UP FOR THE YOUTH STATES FOR BOWLING. BLOCK 50 ROOMS OFF. YOUR STAFF WAS PROFESSIONAL AND HELPFUL WITH OUR STAY. THE BREAKFAST WAS GREAT. THE SWIMMING, ETC WAS GREAT FOR THE KIDS AND PARENTS. THANK YOU VERY MUCH.
April 2, 2015
Rated 4.0 out of 5.0 by AlR99 Good value
Good breakfast, clean and a good value for the price
March 27, 2015