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Rated 3.9 out of 5 by 328 reviewers.
Rated 3.0 out of 5.0 by Better than your average HI As far as Holiday Inn's go I suppose it's better than the average. Very friendly and accommodating staff. I'm not a big fan of different rates per day, I find it a little deceptive when booking. Further, although we had a negotiated rate from a local hockey team the hotel would not honor it. Hotel could do with a remodel as it's pretty dated but then so is the town :) May 28, 2015
Rated 5.0 out of 5.0 by comfortable bed friendly staff The hotel was clean, comfortable and quiet. Breakfast buffet had a nice variety (the usual things) but my french toast was a little on the cool side but everything was tasty and the staff was attentive. Overall I found the staff very friendly and accomodating. Was able to get a late check out (later than most hotels) which was nice as we were still staying in Muskegon for the rest of the day! May 27, 2015
Rated 5.0 out of 5.0 by improved The staff went out of their way to make this a better experience than we had in 2014. The previous room was not as nice and overlooked the roof of the hotel. There was NO view. However in 2015 our room was on the 8th floor and had a lovely view of the lake. On both visits breakfast was outstanding and included with our package. May 24, 2015
Rated 3.0 out of 5.0 by Great Service The staff was great, But the hotel parking lot needs to be cleaned up May 21, 2015
Rated 5.0 out of 5.0 by Great Hotel the location is great - we could see the lake muskegon and downtown from our window - and convenient to all the places of interest. bed is comfy, pillows are a little soft. a nice restaurant and bar on the first floor. food is great, a little pricey though. internet is kind of slow but we did not use a lot. overall we enjoyed our stay there. definitely a great hotel May 20, 2015
Rated 5.0 out of 5.0 by Safe comfortable stay Was fast easy check in. Staff very professional and courteous. Very clean and updated hotel and room May 20, 2015
Rated 5.0 out of 5.0 by Pillows and bed I liked having firm and soft pillows, Also, the mattress was very comfortable. The check in staff was very helpful and friendly. May 19, 2015
Rated 5.0 out of 5.0 by Nice reno With the revitalization of the area it only makes sense for the hotel to be renovated. May 16, 2015
  • 2015-06-01T11:11:55.918-05:00
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