Rated 4.3 out of 5 by 330
Rated 5.0 out of 5.0 by Gary/Flea Great place
Had a wonderful time seeing old class mates and relaxing
June 29, 2016
Rated 5.0 out of 5.0 by Morticia45 Comfortable Room
Room we use is large enough to accommodate our needs. The lighting in the room could be brighter.
June 27, 2016
Rated 5.0 out of 5.0 by DNA77 nice stay
Attentive and pleasant staff. Clean and comfortable rooms. Overall very nice stay as usual.
June 23, 2016
Rated 4.0 out of 5.0 by Verified Reviewer great room but pricey breakfast
we were travelling from Plimoth Plantation to Malone NY and needed a good room. Very nice rooms, very well maintained. Nice outdoor pool secluded in the middle of the quad. $10 breakfast is wildly overpriced. $12 on Sundays. We skipped it and went to Dennys instead.
June 21, 2016
Rated 5.0 out of 5.0 by Sparky997 Comfortable Room and Great Bar/Lounge
The room was larger than expected and very comfortable. The furniture and decor, while in good repair and comfortable, felt dated. The bathroom needed some updating. Lighting was slightly lacking in areas. Bed was comfortable and I slept well. The facilities seemed more than adequate. The Bar/Lounge/Restaurant had a good but limited menu. The drink menu was larger and more rewarding. The staff were all friendly and helpful. The Breakfast buffet/service seemed a little confusing. I will be staying here again.
June 20, 2016
Rated 3.0 out of 5.0 by BTam15 Needs Updating
The mattress and pillows were not standard Holiday in quality. The mattress was extremely hard and the pillows felt like they were stuffed by a child as they were lumpy and stiff. Additionally the bathroom was extremely small, one could barely open the door while actually standing in the bathroom and the tub felt like you were going to fall through.
Overall the cleanliness was all there, but the rooms and beds need a serious update as they don't meet what I have come to expect of the Holiday Inn brand.
June 20, 2016
Rated 5.0 out of 5.0 by B29 Girl Clean clean clean
Great stay -- super clean room and bathroom. Great service at the restaurant and bar. Best HI I've stayed in ever. Highly recommend it.
June 13, 2016
Rated 1.0 out of 5.0 by swjrallen Uncomfortable experience
I was moved twice due to a spider in the bed in the first room and the second room had a smell of wet dirty socks. The third room we finally ended up staying in was fair. The sofa has a tear in it and looked worn. There was black mold blowing out of the air conditioner and little dead bugs around the kitchen floor as you entered the room. When my husband turned on the shower, black water came out and he had to use a cup to wash the dirty water out of the tub. Needless to say, this made our night's sleep very uncomfortable. I used 15000 of my Holiday Inn points and am very disappointed that I did.
June 13, 2016