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Rated 3.3 out of 5 by 491 reviewers.
Rated 5.0 out of 5.0 by What a nice hotel close to downtown, lower Broadway and Opryland. No need to stay any closer, this facility gives you access to the airport as well. Great staff, comfy, everything you need in a vacation hotel. August 27, 2014
Rated 4.0 out of 5.0 by Convenient and a Good Value This hotel is in a great location is you need to be near the airport and want easy access to the highways. It has all the amenities for the normal business traveler at a reasonable price. It will not be the most memorable hotel you have ever visited but it will not disappoint. Since it is only a twenty minute drive to the downtown area and the west end, it is worth it to stay at this hotel rather than pay the premiums for those areas. August 27, 2014
Rated 2.0 out of 5.0 by under renovations Although they had it posted that they were under renovations once I got there, it was not on the web site when making the reservations. The air condition was not working well in my room and would not get colder than 78. The room looked dated August 25, 2014
Rated 2.0 out of 5.0 by Poor Hotel Restaurant dining experience was horrible. Hotel was not very well kept. Overall for a Holiday Inn, one of my worst experiences ever at a hotel. August 25, 2014
Rated 4.0 out of 5.0 by Very friendly staff...and I know the Hotel is currently under renovation. I believe when the renovation is complete, the hotel will receive 5 stars. Nice friendly staff! Great service. I will return to stay here! August 25, 2014
Rated 4.0 out of 5.0 by 2 Nights in Nashville Business trip, not in the hotel much. Entertainment in the lounge both nights. Breakfast is not included in the price. August 25, 2014
Rated 4.0 out of 5.0 by Hotel nice but 800 number to holiday inn not helpful. We have stayed at this hotel many times and are familiar with the staff. Because of a storm, the phone system went down from about 7 pm and wasn't back up the next am. I called the main holiday inn number to find out what was going on with my cell and was told if my stay there was not good enough, to pack up and tell the front desk to find us other accommodations. Unrealistic. We had to catch a flight at 6 am the next am, and we're ready for bed. Luckily, between 2 alarms and an actual staff member knocking on our door for wake up, we made our flight in plenty of time. Great staff! August 24, 2014
Rated 2.0 out of 5.0 by Old hotel, poor management, insufficient cleaning and unresponsiveness to guests I have stayed at many Holiday a Inns and Holiday Inns express but have never had a stay like this. I had multiple maintinence issues, noise issues and my rooms were not sufficiently clean (I.e. Stains on the toilet, hairs in the shower, used condom between the bed and headboard. Hotel staff were courteous but generally unresponsive. The hotel was unable to quickly meet my simple personal needs ( it took over 14 hours to get a refrigerator) and I had to switch rooms for simple issues which should have been quickly addressed ( leaking sink.) Saving graces were the relatively inexpensive and well rounded breakfast, and the fast airport shuttle. Would not reccomend. August 24, 2014
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