Rated 5.0 out of 5.0 by nicole726 Excellent Hotel
I dont see how anyone could write a bad review of this Hotel.The place was beautiful is had all the admenitites i was looking for like a inside pool,night lounge with entertainment resturant and I can't say enough about the staff esp one Chef named Angela she was the most incredible person i ever met.when i booked my trip i was unaware of the estival going on so the Hotel staff were very busy im sure but they were always there to answer any questions i had and offered any help they could.And do to medical reasons i have severe diet restrictions they went and got cottage cheese just for me to have every morn.i am so looking forward to going back soon and seeing them all again I already miss Angela's smiling face every morn.the room was exceptional as well as the whole place I truely cant say enough about this place except that I am for sure going back as soon as i can.
June 13, 2013
Rated 1.0 out of 5.0 by herb55 Comfortable stay, great service, spent an enjoyable time with my two granddaughters.
As above: The Holiday Inn had everything I needed. It was a great leisure time with my daughter, and two granddaughters. I did not want to leave.
June 12, 2013
Rated 4.0 out of 5.0 by Elwebby Restful Stay
We enjoyed our stay at this location. The grounds were nice and the room was clean.
June 11, 2013
Rated 2.0 out of 5.0 by austinabeth Dingy and Old
Not that this hotel was particularly dirty, but it was more worn out than we would have liked for a Holiday Inn. We've stayed at much nicer Holiday Inn Express hotels and this one was disappointing. The carpet was old, the curtains that should have blocked the sun seemed to have moth holes in them, and the pillows were lumpy. It was late and we were tired after our delayed flight or we wouldn't have stayed. It didn't meet the standard of Holiday Inn or our own home.
June 11, 2013
Rated 1.0 out of 5.0 by jonathan2002 Would not stay again
Wife arrived late with two children. We are supposed to be "Platinum" status. Our room request for two beds was not honored. They instead "upgraded" us to a room with one king size bed. Staff was unable to accommodate a family arriving late. Took over an hour to check in. Would not stay again.
June 8, 2013
Rated 4.0 out of 5.0 by Meateater Pleased overall
The hotel was older but good. The room was nice and clean but, being at the front of the hotel, I could hear the traffic noise as it's very close to the highway and an intersection.
I could not get the wi-fi to work and the reception staff were not helpful.
Breakfast was confusing. We had a rate that included breakfast but orange juice was $2.00 extra as was meat. So, if you has sausage or bacon there was an upcharge. I think this is false advertising to say it was included and then charge extra after you have eaten.
June 7, 2013
Rated 1.0 out of 5.0 by BigDisappointment Be Careful!!
This stay was terrible for us!! Standing in water while taking shower. It took them 3 times to unstop the tub and it still had a real slow leak. Hot water worked when it wanted too and it still never got hot. Won't stay there again!! I will go back to the one by Vanderbilt.
June 3, 2013
Rated 3.0 out of 5.0 by timtim123 repeat customer
I come to nashville with my family about 4 times a year and stay at this hotel, mainly because of the good location, nice design and indoor pool. This last stay wasnt as good as my previous stays. The pool the is great. It is indoor and at a great temperature and there is also a hot tub. We always swin for 5 or 6 hours and during that time we always order a pizza and eat by the pool. this time we were told to leave the pool area, as outside food isnt allowed by the pool. and the worker was less than nice about it. so we had to go to our room wet and eat our pizza and come back down. as the night wore on there were people coming out of the bar and gathered around the tiki bar that were pretty loud and using laugage i really didnt want my daughter and neice to hear. really put a damper on the evening. also, the closest working ice machine was four floors away from us. there were a few other minor issues my wife had that i cant recall at this time. We have stayed there many times and had a great experience. we had started to just book this hotel without any consideration of looking around, but after this last trip and with what we paid for the room and the issues we had, we are not sure the value is still there. we had always came to nashville a night early just to stay in this hotel and have a night of pool family fun, we just may look around before our next trip.
May 30, 2013