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Rated 3.3 out of 5 by 600 reviewers.
Rated 4.0 out of 5.0 by Convenient Location Location is great and close to not only the freeways but the downtown attractions of Nashville. Last time we stayed here the hotel was being remodeled. I think it is time for another renovation. The room furniture and carpeting seem very worn. Otherwise a very nice place to stay. November 17, 2014
Rated 5.0 out of 5.0 by Better than previous reviews According to previous feedback from other visitors I was skeptical about the quality of this particular Holiday Inn, however it was the most convenient for the reason why we were in town. We were also staying using Rewards Nights too, so I wasn't going to be too picky. I was pleasantly surprised and the service and accommodations exceed our expectations. Fast, friendly check-in. Attentive search from all the staff we came in contact with. The entire hotel was quiet. Overall, very happy. The caveat, we did have some trouble getting a comfortable water temperature in the shower, and the pillows were just awful. The first night the pillows were very small and just difficult to sleep on. The next we asked for more and received two larger pillows, which were feather, and very "skimpy". Very uncomfortable, but all the other positives definitely make up for poor pillow quality. Also important to note: they are undergoing a renovation/revamp all guest rooms and should be completed by spring of 2015. We did not see or experience any disruptions related to a renovation. November 17, 2014
Rated 4.0 out of 5.0 by Good Quality for the price Excellent shower heads, and they have smoking floors. We arrived without a reservation, and were accommodated quickly and with friendly service. We would stay here again. November 17, 2014
Rated 4.0 out of 5.0 by Good location Good location for business travelers and convenient to the airport. November 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Nice room ..... Good foor and service .... courtious and friendly staff ....... Moderately priced for Nashville location November 17, 2014
Rated 1.0 out of 5.0 by One of the worst hotels I have stayed at!!! I had such high hopes for this hotel when I initially selected it. The pictures and website are VERY misleading. I called the hotel DIRECTLY to make reservations. I reserved a "Queen Nonsmoking" room. When I arrived, the room they put me in had 2 double beds. When I inquired at the concierge desk why I was placed in the incorrect room, the girl informed me that there were no "Queen" beds in that hotel!!!!! UNBELIEVABLE! I elected to stay in the double room because they said they could not guarantee a king bed ro for 2 nights. The mattresses were hard, the hotel desperately needed updating, the hallways were filthy, the carpet was filthy, and my room was cold. I will never stay at another Holiday Inn and will most certainly NOT recommend this one to anyone else. November 16, 2014
Rated 5.0 out of 5.0 by Consistant and convenient Good for Nashville business travel. Easy to commute. November 15, 2014
Rated 2.0 out of 5.0 by horrible beds, needs updating faster but great staff the beds, rooms and everything is old but there are in the process of updating. they need to speed it up. on the upside the staff is amazing and the breakfast/dinner is as well. November 13, 2014
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