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Rated 3.3 out of 5 by 605 reviewers.
Rated 5.0 out of 5.0 by Friendly staff and helpful Staff was great and friendly, rooms clean and comfortable November 21, 2014
Rated 1.0 out of 5.0 by A Terrible Experience I stay in hotels 75 plus nights per year. The was by far the worst property I have stayed at in a long long time. I would not recommend this property until the renovation is complete. Also the hotel staff needs to act with more urgency when someone vomits in the hall. There was no hurry to clean it up and absolutely no quality control after the "clean up" occured. The smell lingered for my entire stay. Absolutely disgusting. I will never stay at this location again. In fact, I don't think I'll stay at a holiday inn again. Gross, gross, gross. November 21, 2014
Rated 5.0 out of 5.0 by Great service and rooms. Wish there was a continental breakfast. We stayed here over night so we could catch an early flight at the Nashville Airport. The location is great, only 5 minutes away from the airport. When we arrived, the front desk employees provided us with two free drink vouchers to use at their bar. That was very kind of them and we took advantage of that. We enjoyed the live music at the bar and enjoyed the beer on tap. The beds were very comfortable and we love the pillow varieties! The king bed was great and very clean. The carpets and bathrooms were very clean as well. We loved the bath and body works shampoos and conditioners! The only con about this hotel is the lack of a free breakfast. We've stayed at this hotel many times for the convenience and great service, but I just wish there was a breakfast we could enjoy before heading to the airport early in the morning. There was free coffee and a coffee machine on our floor and we took advantage of that. We loved the hot chocolate also. Overall, this hotel is great and we will definitely be back! November 21, 2014
Rated 2.0 out of 5.0 by Comfortable bed but the shower was bad no hot water. Took cold showers while we were there. We had no hot showers for the two days we were there. I spoke to the front desk and they said nothing. You would of thought they would have taken something off our bill. But they said nothing and that the hotel was under renovations and that was the reason of no hot water, possilby they said. NO EXCUSE. November 19, 2014
Rated 5.0 out of 5.0 by Great Service,Friendly STaff,Great Location Easy access to highways and places to eat, close to airport, Check in and out was easy. Room comfortable and clean but needs updating. Overall experience was great! November 19, 2014
Rated 4.0 out of 5.0 by Convenient Location Location is great and close to not only the freeways but the downtown attractions of Nashville. Last time we stayed here the hotel was being remodeled. I think it is time for another renovation. The room furniture and carpeting seem very worn. Otherwise a very nice place to stay. November 17, 2014
Rated 5.0 out of 5.0 by Better than previous reviews According to previous feedback from other visitors I was skeptical about the quality of this particular Holiday Inn, however it was the most convenient for the reason why we were in town. We were also staying using Rewards Nights too, so I wasn't going to be too picky. I was pleasantly surprised and the service and accommodations exceed our expectations. Fast, friendly check-in. Attentive search from all the staff we came in contact with. The entire hotel was quiet. Overall, very happy. The caveat, we did have some trouble getting a comfortable water temperature in the shower, and the pillows were just awful. The first night the pillows were very small and just difficult to sleep on. The next we asked for more and received two larger pillows, which were feather, and very "skimpy". Very uncomfortable, but all the other positives definitely make up for poor pillow quality. Also important to note: they are undergoing a renovation/revamp all guest rooms and should be completed by spring of 2015. We did not see or experience any disruptions related to a renovation. November 17, 2014
Rated 4.0 out of 5.0 by Good Quality for the price Excellent shower heads, and they have smoking floors. We arrived without a reservation, and were accommodated quickly and with friendly service. We would stay here again. November 17, 2014
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