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Rated 3.4 out of 5 by 999 reviewers.
Rated 5.0 out of 5.0 by Great check-in and check-out experience. I stay at at this hotel often enough for several persons at the front desk to remember me by name. February 10, 2016
Rated 5.0 out of 5.0 by Warm reception My daughter stayed at your Holiday Inn while attending a Predators game. Being young(23) I had set the reservation up for her. She has raved about the great service she received, how polite everyone was and how everyone went out their way to make her feel welcome. When young adults aren't always received well when checking into hotels. I think everyone assumes the worse. I called the hotel this morning to inquire about a lost sock. The lady who talked with me went out of her way to find the sock. Although no sock was found her kindness was so appreciated. My daughter will return in 3 weeks while she attends the Blake Shelton concert. As her mom I feel confident that she will be well taken care of. February 10, 2016
Rated 2.0 out of 5.0 by Outdated Hotel is Outdated and found previous guests underwear in the room. February 10, 2016
Rated 3.0 out of 5.0 by First night there had no hot water for shower and same the next morning. No hot water for arrival and next morning, asked for repair and was told they could send an engineer February 9, 2016
Rated 5.0 out of 5.0 by Nice people...clean rooms This was a good place to stay! Nice and clean hotel and very friendly front desk employees. Bed was comfortable as were the different types of pillows. I would definitely stay here again! February 9, 2016
Rated 5.0 out of 5.0 by Not to bad Overall good experience. Only issues was the clothes iron was dirty and stained my shirt. February 9, 2016
Rated 3.0 out of 5.0 by Holiday Inn Elm Hill-Pike Overall hotel is in a great location off of the expressway (just don't travel during rush hour, it's a nightmare#. My room wasn't clean when I arrived. It's like they half-did the job. Soap was open, there was no tissue, trash in all the trash cans, the clock and lamp for some odd reason were all unplugged. I went to the front desk to alert them of the situation and they were nice and offered me another room, I just asked that they clean the one I was in. Upon returning after dinner, they basically emptied one of the trash cans, and brought me more towels and piled them up on my sink as if that was the reason for them coming to my room. On top of that, there was trash still in the room from the previous guest #I'm assuming). The next morning after I checked out, they seemed surprised of my complaint. This actually happened folks. The young lady at the counter was very helpful after a few moments. Would I stay there again? Probably yes, this isn't the end of the world. Just bringing attention to the situation. February 8, 2016
Rated 3.0 out of 5.0 by Smoking My room smelled of smoke and the main entrance has a smoking area that the smoke follows you into the hotel. February 8, 2016
  • 2016-02-13 T11:29:23.533-06:00
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