Rated 3.3 out of 5 by 738
Rated 3.0 out of 5.0 by Counselor58 Service great. Amenities limited.
Undergoing renovation in March 2015 so limited hot water and room needed work. I'm sure it will be nice when finished. Friendly staff. Biggest complaint was the $2.00 a cup coffee. Was there for a convention. Rooms supposed to be blocked. We were scattered all over the motel. Had rooms full of high school athletes on both sides of my room, who were having a good time ... Until after midnight.
April 14, 2015
Rated 2.0 out of 5.0 by smih beware of remodeling
room was clean, but like many other hotels the towels are located above toilet. pillows had a slight odor.
at time of stay , hotel was being remodeled. early morning noises .
April 13, 2015
Rated 5.0 out of 5.0 by Happy Mother28 Comfortable rooms and great service!
This was our second time at this this hotel and we absolutely loved it. They are making changes that made the second time better than the first and we are definitely staying again next time we are in the area!
April 13, 2015
Rated 5.0 out of 5.0 by Ozzie1948 Nashville
Hotel was excellent, survey was ridiculously long, how can anyone answer all of those questions accurately.
April 9, 2015
Rated 2.0 out of 5.0 by Sad21 Staff needs training
Sent a Personal Letter to manager at this location.
April 8, 2015
Rated 4.0 out of 5.0 by John Sonoma Good hotel - under renovation
Staff is great - super attentive and on the ball. The front entrance is under a remodel, so have to enter the side door. It's a smoke-free facility, which is great, but all the smokers are right outside the door when it states you have to be 50 feet away. Great nightclub - was packed on a Friday night.
April 8, 2015
Rated 3.0 out of 5.0 by MsVee007 Disappointing
We were very disappointed upon arrival at this hotel.
I was ASSURED at the time of booking that the Pool would be open wen we arrived on April 3 but wen we arrived at 4:30 pm the pool was not open and would not be open until end of April I was told. The reason we picked the hotel was for the indoor pool.
All the noise of construction was bothersome as well. Also,
the curtain don't close in the room and ours faced the atrium...lights from the space below made it difficult to sleep.
April 7, 2015
Rated 1.0 out of 5.0 by KC Bear Jack hammered, weary, and unimpressed
I am an IHG platinum member. I stay at a lot of Holiday Inn properties. I chose this location for convenience to the airport and to downtown Nashville. Little did I expect to enter a construction zone. They claim it was posted on their website... I never saw it before I reserved the room, nor did I see it during my stay, and it is not posted now. Strike 1.
The jack hammering sound was too much. They claimed it would only happen between 9 am and 6 pm. They were wrong. It started shortly after 8 am. Strike 2.
Our room had one desk chair and no other furniture. We asked about it and was told it was due to the remodeling. Why take the old chairs out until you're ready to put new chairs in? No offer to bring us a second desk chair or any creature comfort. Strike 3.
Then I went looking for coffee at 6:15 am. I was told they take the coffee away at 6:00 am. What? Really? I was offered a coupon for the restaurant. Should they get 4 strikes? We checked out after 2 nights of a 5 night reservation.
I hope when the hotel remodel is done they get their hospitality act together!!! That is their business after all.
April 6, 2015