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Rated 3.3 out of 5 by 633 reviewers.
Rated 2.0 out of 5.0 by under construction We were disappointed to find the atrium and pool were closed during our stay, finding out after check in. Our room, hallways, and shared areas were not clean and visibly worn/outdated. We would have appreciated knowing in advance the experience we were reserving, as it was much different than what was advertised by ihg. Had we not checked in so late, with children, we would have left for another hotel. December 23, 2014
Rated 5.0 out of 5.0 by Great Stay Great Stay, no complaints at all. Great customer service and a good room. In comparison to other hotels and the price that I paid for the nights, other hotels have more modern rooms for the same price. December 23, 2014
Rated 3.0 out of 5.0 by Breakfast Breakfast was not very good. The staff was great. The eggs were very dry and fruit was not ripe. December 22, 2014
Rated 3.0 out of 5.0 by OK-place to stay hotels needs to be better cleaned and updated. Found trash in the room. Bath towels were like sandpaper. Front Desk was friendly and helpful. December 19, 2014
Rated 5.0 out of 5.0 by Easy access and great accomodations Our stay was great! Location made it easy to find with great access to sites and the airport. Staff was friendly and accommodating. The room was comfortable and we used the fitness room and the restaurant as well. For the price, it was a great value! December 17, 2014
Rated 5.0 out of 5.0 by Great location I attended a Drake Software seminar at this hotel. I stayed 2 nights. My expectations were not that great because I had read conflicting reviews. However, I did not encounter any problems. I enjoyed my stay. Everyone was very friendly and helpful. The food served at the seminar was very good. Also, it was conveniently located near the airport. We had flown in on Southwest and used the hotel shuttle service. The hotel staff recommended other excellent transportation options for the evenings when we wanted to go downtown or out to eat. Yes, the hotel is currently undergoing renovations, but none of that affected my stay. My room was a little outdated on the furnishings but it was clean and comfortable. They are renovating, so if I stay again, hopefully, all this will be completed!! December 16, 2014
Rated 5.0 out of 5.0 by Great Stay! This was by far one of the best Holiday Inn hotels I've stayed in. From the time I stepped foot into the shuttle I knew it was going to be a great visit. I stay in many hotels throughout the year and this definitely qualify as top tier in my opinion. The staff really helped us out big time with providing excellent information and spot on directions to and from different locations. No complaints at all. Very professional group.The bed was very comfortable, room lightning was excellent and noise level was completely silent. I enjoyed my stay here and will be back next year for UT opening game!!! Go Vols!!!!!!!!!!! December 15, 2014
Rated 4.0 out of 5.0 by Close to the airport and good value too! Flight cancelled and stuck in Nashville for a short night. The Holiday Inn turned out to be a great choice for a few hours. The staff was wonderful. The food at the restaurant was tasty. The service was slow however and they ran out of shrimp and grits by 6:30 PM. A free shuttle to the airport is available, but if you have a very early flight, be careful because the driver doesn"t arrive on duty until 5 AM when a sooner time was promised. December 15, 2014
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