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Rated 3.3 out of 5 by 685 reviewers.
Rated 1.0 out of 5.0 by Should have turned around when I couldn't get through the makeshift entry Go to Nashville regular and always stay at a different hotel but thought that the value would meet expectations. However, I was wrong. There is not second chance to make first impressions. The revolving door is out of service and it is not clear what door to enter or exit through. This place needs to be shut down and they need to start over. If not, they need to lower the rates dramatically. Then I would know to avoid it. Checked out early to get some sleep at another location. February 26, 2015
Rated 4.0 out of 5.0 by HVAC very loud Hotel was fine but HVAC unit was loud and heat was uneven. February 25, 2015
Rated 2.0 out of 5.0 by Wait for renovations Descent off-downtown location and reasonable price. Current remodeling project will interfere with access to pool facilities. Excellent security. Shuttle bus to downtown preferred option versus drinking and driving. Grocery stores are nearby to purchase food and snacks instead of buying from the expensive gift store. February 24, 2015
Rated 3.0 out of 5.0 by Property has seen better days I have recently been enjoying staying with newer Holiday Inns. This property looks impressive from outside but 14th Floor where I stayed rooms have seen better days. This was my second stay since I thought first time was an anomaly. Same experience as last time. The closet was so small and narrow that it was difficult to access it properly. Hair drier had visible dust/dirt stuck in filter. I have always good experience with IHG properties but this property needs some serious improvements at least 14th Floor rooms. February 23, 2015
Rated 5.0 out of 5.0 by Great Service! Everyone was accomodating and the stay was relaxing. February 23, 2015
Rated 1.0 out of 5.0 by Horrible, and I'm not picky May as well not have a restaurant or lounge. Customer service does not exist. The HVAC system is loud and kept me up all night. I will not return to his hotel. February 23, 2015
Rated 2.0 out of 5.0 by Hotel Under Rennovation Hotel was under renovation. Lots of construction and jack hammer noises and such until 6PM. Room décor is dated and worn. Good location relative to Grand Ole Opry and downtown Nashville. Breakfast food quality was just ok. Breakfast tables really bar tables and barely fit two people. Hotel staff nice and hotel clean, just noisy due to construction and dated and worn room décor. February 22, 2015
Rated 2.0 out of 5.0 by Overpriced for the quality I have stayed in similar rooms at other hotels and they offer more for a lesser price. The coffee maker was slow. The water in the shower took 20 minutes to heat up, the tub didn't drain properly and the towels were stiff. . The furniture had cracks in it-the room is in need of updates. The only good thing I can say is that the pillows were comfy and the room was clean for the most part. February 20, 2015
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