Rated 3.3 out of 5 by 307
Rated 5.0 out of 5.0 by Jimmye14 Our stay at the Holiday Inn at Elm Hill Pike
We love staying at the Holiday Inn at Elm Hill Pike in Nashville and always stay here when we go to Nashville. Everything is great: staff, room, restaurant. The breakfast is wonderful and the breakfast staff is very friendly and helpful. We love it. This hotel is special to us.
December 16, 2013
Rated 4.0 out of 5.0 by Bobbyjl Our pleasant one nigt stay
This is a well maintained older Holiday Inn. The front desk staff and terrace bartender were very courteous and efficient. The breakfast buffet was very good with cooked-to-order omelets. My server was helpful and attentive. The indoor pool is huge. My wife and I went straight to the adjoining spa for soak in the very warm water. The only con was that the dining room was temporally closed, but offered a limited menu on the terrace. The upper floors of this fourteen floor property are quiet and the four elevators insure easy access to the main level. Overall, this is a fine place to stay in the Nashville area. We will stay there again.
December 14, 2013
Rated 1.0 out of 5.0 by 2013tnbusinessman disappointed
Check in, assigned room 1231, hauled all of my luggage to room, cannot get in room, hauled everything back to front desk, re-assigned to room 930, hauled all of my luggage to room, cannot get into that room either, hauled everything back to front desk, given new keys to room, hauled all of my luggage back to room, through all of this hassle, no one seemed concerned and appeared to be upset that I was bothering them. The room appeared to be dirty and the shower would not drain.
Day 2, came into room and room temp was 58 degrees, called front desk and they sent up a technician, after 30 minutes, he could not help and got me a different room, but the only room with a king bed was 228, after moving to 228 I found the shower head was only waist high, called front desk and they moved me to 226, this room only had full size beds, I requested king because I am 6’1” and 240 lbs and I don’t fit in a full bed, also this room was very dirty, thick dust on the ceiling and trash on the floor by the bed.
Day 3, did not receive any maid service, bed was still unmade and trash cans were still full, also dishes from restaurant were still sitting outside door in the hallway, advised front desk.
Day 4, dishes from restaurant were still sitting outside door in the hallway, did not advise anyone because obviously they don’t care and I’m checking out tomorrow.
Also, I ate all 4 evening meals and 4 breakfasts in your restaurant, the waiting time to be seated was ridicules, often over 10 minutes just to be seated, then the service was very slow, the food was good but overpriced, the staff seemed friendly but not in a hurry to serve anyone.
I try to stay at Holiday Inns when available but I doubt I would come back to this one.
December 9, 2013