Rated 4.2 out of 5 by 518
Rated 4.0 out of 5.0 Once renovation is complete, I'd stay anytime
The hotel itself is wonderful! It is very clean and the employees are all very nice. I had issues trying to get into the building because of the renovation, but once the renovation is complete, the hotel will definitely be a top choice for me the next time I'm in Nashville.
January 23, 2015
Rated 4.0 out of 5.0 by Vanderbilt Nurse Nice hotel, renovations unnecessary
I stay at this hotel frequently in Nashville. They just finished renovations and I have to admit I am disappointed. The lobby used to be so beautiful. It had a classy clean feel with white marble throughout. Now its dark, and where the desk once was there are podiums for check in/out. Its a little awkward. The rooms were also "updated". I'm not sure why they felt this was necessary either. They are nice as they were before, but the bathroom lighting is awful. I have to go into the room now and use the wall mirror to do my makeup. I absolutely love this Holiday Inn, and the staff is always fabulous. I was just shocked that they felt the need to renovate.
January 22, 2015
Rated 4.0 out of 5.0 by Glenn82 Very happy
Was a little concerned based on other reviews, but we were very happy with staff and service. The lobby and restaurant were under construction, but we knew that when booking.
January 20, 2015
Rated 5.0 out of 5.0 by formula5000 Wonderful experience
Even although the hotel is undergoing renovation, it does not affect your stay - the renovations are neat and orderly, no sound disturbances. The staff is fantastic and the shuttle service amazing. Everyone was so knowledgeable and helpful, especially the shuttle service people. New updated rooms are fantastic and well thought out. Great stay.
January 20, 2015
Rated 5.0 out of 5.0 by wishbonedays Very friendly staff
My stay was not very long (a couple of days for business), however, the staff of the hotel were very friendly and worked very hard at every turn to see that my needs & requests were fulfilled. My room was comfortable and my stay was a pleasant one. It is true, though, that people make the difference in your travel experience, and this stay was a stellar one because of the staff.
January 19, 2015
Rated 2.0 out of 5.0 by Dan88 Not a fan
I booked on the ipad ap. Did not see that the hotel was under construction. What a mess. I am glad I only stayed one night. The shuttle service was a nice touch, but the driver was rude. I would not stay at this location again. When I voiced my concerns of the construction to the manager, his only comment was, " This was noted on the website" He is correct, I checked it later, but when I booked on the ipad ap I did not see see any info about the construction. I will be the first to say I might have missed this note.. I hope the upgrades will be an improvement for future guests.
January 18, 2015
Rated 5.0 out of 5.0 by LDL1460 Beautiful room!
Our room was brand new, it was beautifully decorated and so comfortable! The beds are amazing. The staff was so friendly and helpful! I love the free parking and free shuttle, it really made us feel that we were 'guests' instead if 'customers'.
January 16, 2015
Rated 3.0 out of 5.0 by jniklson The shower ruined everything
everything was great even though the hotel was going through a renovation our room was clean and newly renovated. Everything was clean and the room layout was perfect for that size room. The staff was nice and explained the construction which needed no explanation. Bed was great also. All was well until we woke up after a long night and had a shower that was barely working. The pressure was absolutely terrible. So bad that I had to rinse the rest of my shampoo out with the vanity sink. Had I not been in such a hurry that morning I would have stopped and talked to someone working that morning, but I had to run. The last few years I have always chosen holiday inns over everyone else and will probably continue too so it did not ruin my impression of your hotels that have really been great the past few years but it did totally ruin that morning. I thought maybe the construction. Would have something to do with this so I will even give this location another chance as I usually stay here once year. Hope my review helps in some way.
January 14, 2015