Rated 4.3 out of 5 by 362
Rated 3.0 out of 5.0 by Employee44 Okay for Personal Trip, but not for Federal Workers!
The Service was great and the hotel is nice for the price. However, if you are traveling on Federal government business, I do not recommend this hotel because after being reminded 3 times, they still didn't take the government taxes off my bill. When I had to leave and I explained what a problem it would be for me if they didn't remove the taxes, they finally took off some taxes, but stated that it was the law that they charge county taxes so they refused to remove those. They also couldn't provide an accurate bill reflecting the total charges. Instead, I got a bill with the total cost including all taxes and then a discounted amount subtracted from the total. When I made the reservations they had agreed that since I was reserving a room as a Federal employee, taxes would be removed, but the unclear receipt created problems with my system at work. I also disagree with being charged county taxes (another problem I have to deal with at work now). This experience just made by 4 A.M. departure to the airport very stressful. So the bottom line is that I will try not to ever book a Holiday Inn for a work trip. But, other than that issue, I thought it was very clean, except the stinky gym, and the staff was nice.
July 28, 2014
Rated 5.0 out of 5.0 by SML1 Very comfortable
This was my fourth time at this Holiday Inn. Never disappointed! Very clean and comfortable rooms, friendly and helpful staff.
July 28, 2014
Rated 3.0 out of 5.0 by M21967 Clean room, close to downtown, nice staff
Overall nice hotel, thought the room service could have been better and that they should provide at least coffee in the lobby for customers (it is not that expensive). And I NEEDED coffee. The staff were very friendly and the shuttle service did it's best to keep up with the demand. The free parking was a bonus, as it is expensive to park in downtown and I liked the fact that except for one time, a cabbie was always there on site. Also, my Sister and I appreciated the grocery store within walking distance. The staff in the store were hilarious!
July 26, 2014