Rated 4.5 out of 5 by 82
Rated 4.0 out of 5.0 by apb1 needs updating
rooms and public areas such as pool and elevators need updating and remodeling
September 12, 2014
Rated 5.0 out of 5.0 by Mr.G Great for family fun
We had our children and grandchildren and were visiting my brother and his family in Menasha. It was relaxing and enjoyed the Parks and small town ammenities.
September 12, 2014
Rated 4.0 out of 5.0 by sophia82 Great staff!
The location of this hotel is great! Neenah is a very nice downtown area and within walking distance to the park, marina and beautiful homes for a walking tour. The overall cleanliness of the hotel was great. This is an older hotel so the bathrooms are a bit small and there aren't any fans in the bathroom so after a shower the mirror gets pretty fogged up.
The restaurant was very good. We ate breakfast there and had wonderful food and great service.
The staff and service was great! They went out of their way to accommodate us and were there to help with any concerns.
Very clean rooms and hotel; both inside and outside.
September 11, 2014
Rated 5.0 out of 5.0 by Dee 58 Cleaning Service was WONDERFUL!
We stayed at the Holiday Inn in Neenah for the first time, and was very happy with the room and the service. It is very clean, the beds were very comfortable and you can order different pillows if you wish! The best thing was the location. We could walk downtown, go to the farmers market across the street, or stop at the little pub across the parking lot. We had a great weekend, and will return.
September 11, 2014
Rated 5.0 out of 5.0 by friendofbride Beautiful Reception
We attended a wedding while a guest at your hotel. The reception was held right there and the food and facility was really great!
September 9, 2014
Rated 5.0 out of 5.0 by Chris70 Comfortable bed and great location
This property is near the riverwalk and several very good restaurants. The hotel is older, but well maintained. All of the staff members we talked to were very courteous. We will definitely stay here again.
September 3, 2014
Rated 5.0 out of 5.0 by raggety ann great employees and clean room
We will stay here again when traveling through Wisconsin. Great pool area.
August 31, 2014
Rated 5.0 out of 5.0 by BELLAGIRL 7 FRIENDLY
STAFF VERY FRIENDLY AND PLEASANT, ROOM ALWAYS CLEAN, DAUGHTERS WEDDING THEIR NEXT MONTH, ALOT OF OUT OF TOWN GUESTS COMING, HUSBAND AND I VERY SATISFIED.
August 27, 2014
Rated 4.0 out of 5.0 by holloman Great staff
This is a well-located hotel and the only option in downtown Neenah. The staff is friendly and spot-on, and the common areas appear busy with various events, in addition to offering a restaurant and lounge, which I did not use.
The rooms themselves, and the hotel in general, could use some updating for a Holiday Inn in this price range and in a quiet town like Neenah. Sheets and mattress pads need replacing, though they offer a pillow menu. Rooms themselves have been updated in the past several years, but mattresses, sheets and towels are the best indicator of freshness. Overall I would recommend this hotel, but believe it could use a little help here and there.
Must again state that the staff was friendly and efficient. Their housekeeping staff is excellent and dedicated -- they just need a little more to work with.
August 26, 2014
Rated 4.0 out of 5.0 by Michael C9 Great service and quiet rooms
We were a little disappointed ...thought you could see the river from the hotel. We went inside and it was ok .It was great. The service, the bed ,the room, the food were awesome. No complaints here!
August 26, 2014
Rated 4.0 out of 5.0 by rudy 007 good hotel, bad restaurant
good rooms and service but average to poor food quality and value
August 21, 2014
Rated 5.0 out of 5.0 by 43 Kathy Custpmer Care
Staff very friendly. Didn't get a chance to enjoy the cookies as they ran out before I got back to hotel. In the past they have been very good.
August 18, 2014
Rated 4.0 out of 5.0 by Sobe56 Good but not excellent
Good: staff, service, Amenities, 24 hr pool, conference room, comfort, refrig and micro
Average: no breakfast included, light out over bed;(just one)
August 13, 2014
Rated 4.0 out of 5.0 by serendipity gardener Great housekeeping
Our housekeeper was great. The room was always clean and tidy after her services. She left a note each day wishing us a good day.
The room was furnished with two double beds. The bed had a good mattress but was too small for my 6'4" husband and me. The length was fine, just needed more width to the bed. Sleeping one person to a bed was not an option as we had a grandson with us. We prefer queen size beds. We did not ask at the registration desk if changing rooms was an option as the hotel was booked because of the OshKosh AirVenture event, which we were attending.
Otherwise, I recommend this hotel.
August 10, 2014
Rated 4.0 out of 5.0 by sherripav Great family wedding location
A great place to have a family wedding! There is everything you need right on site...a great restaurant, beautiful ballroom, a nice bar/lounge, nice clean rooms, and great staff who take care of your every need. And it is located just a short walk from downtown Neenah which is adorable with lots of nice shops to visit.
July 31, 2014
Rated 5.0 out of 5.0 by MacNutt Oldie but a Goodie
Over the past 14 years I've always stayed in Appleton, the staff there has always been great, but this past week I wasn't able to get in to the Appleton location. I stayed in Neenah and really liked the feel of the whole location. The staff was great! The building was older, but amenities were up to date! I actually canceled my Thursday Friday reservation in Appleton to stay here on Thursday again since I enjoyed my stay so much on Tuesday. I would recommend this hotel. Also the quaint city has some nice bike trails and parks to go relax on or at. I was able to get a 10 mile bike ride around Shoreview Dr and up into Menasha across a nice pedestrian bridge that goes all over the Little Lake Butte des Morts.
July 19, 2014
Rated 5.0 out of 5.0 by Bpr Traveler Great service and friendly, helpful staff
This HI Express is close to great shops, bars and eateries. It is also near museums and Lake Winnebago, along with parks and beachfront drive. The food is way above average in the in-house restaurant - Remington's - and the FC Bar. The building is older, but well maintained. The people who work there are some of the most friendly and helpful I have experienced. I highly recommend this HI location.
July 19, 2014
Rated 4.0 out of 5.0 by bjf55 great location
good location, nice park across the street. We were in town to attend the wedding of my cousin's daughter and wanted a place to stay overnight. This hotel fulfilled our needs it was close to the wedding venue. Bed was comfortable as was the room
July 12, 2014
Rated 5.0 out of 5.0 by Bill FAA Review
Fine job, I've got to go and will use this hotel again.
June 25, 2014
Rated 5.0 out of 5.0 by Jill23 Clean and Comfortable
Very clean and comfortable. Close to bars and resturants.
June 24, 2014
Rated 4.0 out of 5.0 by DLPlatinum Well kept property
While an older HI, it has been well kept and is as up to date as the facility allows. Clean and comfortable with very attentive staff in a great small town, downtown location. Neenah is a great little town with lots to offer.
My only concern is that the windows do not open and they utilize controls on the AC to only run when the room is occupied leading to uncomfortable temperatures when returning to the room. Secondly, they do not allow the fan on the AC unit to run continuously creating uncomfortable temperature swings and noise.
May 31, 2014
Rated 5.0 out of 5.0 by sjl121 Business Travel
comfortable rooms with internet access, nice restaurant and pleasant staff
March 24, 2014
Rated 4.0 out of 5.0 by Kingster64 Two day Stay
What a great reception from the group. The staff was great during our two day stay. All questions answered promptly and professionally.
Cons- Lose the executive level offering. Abit deceptive.
But again, the service and staff were all excellent. Stay again/? Absolutely.
February 27, 2014
Rated 5.0 out of 5.0 by PeterM Frequent guest since 2010
I’ve been a guest at this hotel, on average six times a year, since 2010. I’ve written a few positive reviews in that time. Certainly the hotel is not perfect. If you’re planning to stay, understand that this building is older and like any older building it’s in constant need of maintenance. So keep that in mind and look at any flaws as character of this charming old property.
Something that really stood out on this trip was how involved the hotel manager is with the day to day operations. It is really impressive to see leadership leading by example and on this trip I saw three different examples from the hotel manager, Laura.
I arrived on Sunday night and as I was pulling into the parking lot, I noticed the hotel manager walking through the snow to address an issue with a contractor working on the property. Then on Tuesday evening when it had been snowing all afternoon, along with some of the maintenance people I met the hotel manager busily shoveling snow so arriving guests would have a clear path to the front desk. On Wednesday evening, when the hotel has a beverage and snack reception for guests I saw the manager attending to guest’s needs and when they asked her who she was, she simply said her name and didn’t have to identify herself as the manager.
For someone who travels over 150 days a year, involvement like this from a hotel manager really stands out as a great example of what makes a hotel a great place to stay.
February 23, 2014
Rated 5.0 out of 5.0 by BCChuck Great service, great food, location location location
I have stayed here many times. Great restaurants nearby if for some reason you do not like the great restaurant or pub food here! Friendly and efficient staff that has been here for a while (That is a good sign in the hotel business). One can walk about anywhere in town, from here. The summer concerts in the park. Browse the local stores. I have NEVER had a bad experience here. Laura D. (G/M) and her staff do a great job.
If there is a (minor) negative, it is the controller that regulates the heat/cool based on I/R or motion technology. Sometimes it forgets you are in the room and gets cool or hot.
Regardless, I'll be back again, and again! Thanks
January 27, 2014
Rated 5.0 out of 5.0 by PolkaPolkaPolka The way is should be.
While not a newer property it was well kept and clean. I typically don't eat at the hotel but did not feel like driving anywhere after a long day on the road. I was pleasantly surprised by the meal I had at the bar and will very likely eat there next stay.
January 17, 2014
Rated 5.0 out of 5.0 by Scott60 Always a good stay
I have stayed here several times. I have a few accounts in the Neenah area, and when I do, I always try to stay here because this is a great hotel. I just wish IHG would get sleep number beds. The bed is too hard for me, but other than that, it was another excellent experience. I highly recommend this property
January 11, 2014
Rated 3.0 out of 5.0 by Tim369 Nothing to brag about.
Stayed on executive floor, don't bother.
No perks, no hospitality room, not even an ice machine.
December 26, 2013
Rated 4.0 out of 5.0 by 0514 Comfortable,but inconsiderate housekeeping
After staying the night because we were attending a wedding reception,we were awakened at 8 :30 Sunday morning by the maid knocking on all the doors on our floor and yelling "housekeeping".i would say that everyone on the floor was definitely awakened by this maid.that was so inconsiderate. We stayed at the hotel because we knew it would be a late night.
December 13, 2013
Rated 4.0 out of 5.0 by Billy65 Rating
Very comfortable & convenient place to stay..........generally quiet.
December 13, 2013