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Rated 3.9 out of 5 by 79 reviewers.
Rated 4.0 out of 5.0 by Clean and Comfortable Overall a good stay. Staff is service oriented and very efficient. Meals were good, buffet dinner was different every night and the food was well cooked. Decent ambience in the dining room, better than expected based on pictures. Room was clean, shower are is typical of Europe, however slightly bigger than other hotels that I've stayed at, which was a pleasant surprise. Bath products - I prefer to bring my own. Shower gel / Shampoo combination is not for me, however if absolutely needed, it will do. Loved the heated floor. Housekeeping services - flawless! Lighting in the bathroom - poor. Not OK for makeup application. Suggest adding lighting or magnifying mirror with built in light. Hairdryer is powerful enough, but have to hold the ON button to keep it running. (Pet Peeve of mine) Location - nothing within walking distance Short taxi ride to what seemed to be centre of Neu Isenberg, but I did not venture out there. Used shuttle service to take me to and from the show I was attending at Messe, had to take taxi twice - once cost 30 Euros, once it was 40. Overall a good stay, good value. I would stay there again February 20, 2015
Rated 2.0 out of 5.0 by It is not an airport hotel this hotel is not really near to airport . you need at least 20-30min drive to go airport . it is an average German hotel . February 18, 2015
Rated 5.0 out of 5.0 by Frankfurt Airport-Neu-Isenburg Stayed here as an alternative to the HI at the airport. It was a good choice because it was close to the airport without the airport noise and traffic and close to shopping to be able to do last minute gift shopping for the family. I would stay there again and recommend it to others. The airport shuttle was convenient and of reasonable price. The bathroom was a liitle small, but clean and functional, The soap/shampoo provided was adequate, but not the best. The bed was surprisingly comfortable, especially for Germany. The pillows almost made the grade, but the "firm" pillows were soft by US standards. Staff was excellent and helpful. Got a coupon for a drink at the bar and thoroughly enjoyed the beer! The room cost was a little high for the size of the room and its location being a little out of the main stream, but probably on par for the Frankfurt area. February 3, 2015
Rated 4.0 out of 5.0 by excellent hotel for conference and business overnights We needed a night over in the Frankfurt area, not to far from the highway, comfort, good sleep, clean bathroom, wifi and inspirating breakfast. We found it all including a friendly staff. For sure we will visit this hotel again when we have activity in the region. January 28, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service. Exellent business hotel close to Airport and town centre January 28, 2015
Rated 2.0 out of 5.0 by payment andpunishemnt before checking out, hotel should check up ervery think, not after, and then chagre me, a booking man. January 16, 2015
Rated 5.0 out of 5.0 by Exceptional staff It is always a pleasure to stay in the hotel and I look forward to the wonderful staff. They always make my visit a pleasure. January 9, 2015
Rated 5.0 out of 5.0 by Review of my stay Nice size room with a comfortable bed. Decent bathroom. Nice work area. Front desk staff friendly and very helpful. Enjoyed the bar personnel December 25, 2014
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