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Rated 4.3 out of 5 by 69 reviewers.
Rated 2.0 out of 5.0 by Good Service, poor rooms The HI Neuss was chosen due to distance to our office but it is not as good as HI in average. Service is great but rooms are fair. Carpets looks untended, blotched while baths are ok. But water supply is very unstable. While having a shower water is getting from warm to hot and immediately to ice-cold. This is not acceptable! It is mentioned by a sticker water temperature can change but from hot to ice-cold and contrariwise in a second is inacceptable. August 25, 2014
Rated 3.0 out of 5.0 by Zimmer, Service gut, Frühstück zu teuer. Das Hotel war insgesamt gut. Das Frühstück war eindeutig zu teuer. August 15, 2014
Rated 5.0 out of 5.0 by Perfect business accommodation, clean, efficient, good value An excellent hotel often used whilst on business. Well sized, clean and comfortable rooms. The dining experience is not at Michelin level but neither are the prices! Breakfast is a superb selection designed to cater for those watching their health and for those not watching, just keen to enjoy their food. The dinner menu is not overly expansive but adequate for short periods. The bar is a delight, good ambience and cheerful staff efficient in all they do. A well managed Hotel, with a consistently high level of customer service. August 1, 2014
Rated 4.0 out of 5.0 by Eigentlich sehr gut, aber..... ...leider immer wieder in größeren Hotels der Fall, das man zwar jeden Service angeboten bekommt, leider aber an einer grundsätzlichen Sache bei einem Hotelzimmer gespart wird, nämlich der Matratze. In diesem Fall so durchgelegen, das für mich kein angenehmer Schlaf möglich war, der Rest war gut, sauber, freundliches und aufmerksames Personal, aber die Matratze war grausam. July 29, 2014
Rated 4.0 out of 5.0 by Alles OK ausser Badezimmer Tücher Seit nun bald einem Jahr, verhalte ich mich erstens genau so wie es auf dem entsprechenden Anhang im Badezimmer angegeben ist, wenn man NICHT will, dass die Badetücher ausgetauscht werden. Dies funktioniert so gut wie nie, obwohl ich das beim auschecken schon mehrfach erwähnt habe und ich es eine absolute Verschwendung finde, dass ich jeden Tag ein komplettes Set an neuen Tüchern erhalte im Badezimmer, wird dies immer wieder gemacht. Kann ich nicht nachvollziehen, einerseits aus Kostensicht des Hotels nicht und andererseits noch schlimmer, aus Sicht der Umwelt! July 28, 2014
Rated 5.0 out of 5.0 by Great staff, very friendly. The staff were great and, as I am English, it was very helpful that all the staff spoke good English in this German hotel. July 25, 2014
Rated 4.0 out of 5.0 by Holiday Inn Neuss Der Aufenthalt im Hotel war ganz angenehm, das Hotel liegt etwas ausserhalb. Aufgrund der Sommerhitze hatte sich das gesamte Gebäude unglaublich aufgeheizt - dank Klimaanlage im Zimmer aber weitgehend kein Problem. Das Personal ist sehr aufmerksam und nett. Ich kann das Hotel für Geschäftsreisen unbedingt empfehlen. July 25, 2014
Rated 5.0 out of 5.0 by Perfekt in jeder Hinsicht, ob geschäftlich oder privat Sehr freundliches und zuvorkommendes Personal, super Service, sehr kinderfreundlich, Frühstück absolut TOP mit riesen Auswahl. Gesamtbild, alles sauber und gut gepflegt. July 3, 2014
Rated 5.0 out of 5.0 by Holiday Inn Neuss Gutes Business Hotel für meine Geschäftsreisen im Raum Düsseldorf. Vom Preisleistungsverhältnis ist dieses akzeptabel. June 30, 2014
Rated 4.0 out of 5.0 by unexpected bar closure as a regular guest of this hotel, it was a bit of a surprise to find the hotel bar closed completely for the whole evening. June 22, 2014
Rated 5.0 out of 5.0 by Equitana Neuss angenehmer Aufenthalt, zuvorkommendes Personal, Preise der Küche für die Leistung zu hoch. June 19, 2014
Rated 4.0 out of 5.0 by super service Der Service ist wirklich super, das Personal war immer freundlich und man konnte sich mit jedem Problem an sie wenden. Komme immer gerne wieder June 18, 2014
Rated 4.0 out of 5.0 by Kurzaufenthalt Ich möchte nur kurz die zwei negativen Punkte ansprechen. Einserseits finde ich, dass eine Reception sichtbar besetzt sein sollte und nicht irgendwo im Hintergrund sich aufhalten sollte und andererseits stört mich, dass wenn ich ins Zimmer komme überall Preisschilder hängen .... Am Wasser was auf dem Tisch steht, im Kühlschrank .... im Kasten für die "Snacks" .... June 3, 2014
Rated 5.0 out of 5.0 by Komfortables Bett und großartiger Service. Wir waren sehr zufrieden mit unserem Aufenthalt in diesem Hotel und können es nur jedem empfehlen June 2, 2014
Rated 5.0 out of 5.0 by Efficient and friendly I have stayed here many times and also organised a meeting. In all the times I have dealt with and stayed at the hotel I have found the staff to be extremely efficient and very friendly, I don't mean friendly in any disrespectful way just that they are very polite and treat you like another human being. Some criticism of the rooms being a little dated is partly justified but the hotel is going through a steady refurbishment process so all rooms now have flat screen TVs and many have new bathrooms. Concerning the restaurant; breakfast is fantastic and offers so many choices that even the fussiest eater would be more than satisfied. Like so many hotels they charge a ludicrous amount for breakfast so make sure you choose a slightly higher room rate that includes breakfast. Don't try to sneak in to the restaurant for a freebie though as there is almost always someone at the door asking to know your room number so they can check if you have paid or not! At lunch and dinner there is a relatively small choice of good options but they aren't over priced and the food is always good and tasty although the chef has some rather grand ideas at times which don't always seem completely necessary. Away from the hotel Neuss centre is about a 15 minute walk and offers a small selection of restaurants. Düsseldorf is about a EUR20 taxi ride away and if there are no taxis out front (there usually are) the hotel will happily book one for you which normally arrives within 10~15 minutes at most. May 29, 2014
Rated 5.0 out of 5.0 by Highly recommend for business Everything goes smoothly. The restaurant is convenient, fairly priced and well staffed. Rooms are comfortable, with windows that open for fresh air. My one gripe is the speed of internet, which should be improved. May 15, 2014
Rated 5.0 out of 5.0 by InterPack visitor The staff at the front desk was very helpful. The train to the Dusseldorf HBF was only a few minutes walk away. May 12, 2014
Rated 3.0 out of 5.0 by Average Description of this hotel being close to airport are misleading. Very basic hotel amenities and my double bed was two singles pushed together (and this is with an IHG Platinum member upgrade). May 12, 2014
Rated 4.0 out of 5.0 by Holiday Inn Neuss war gut Leider hat das Aufzeigen von Problemen nicht dafür gesorgt das das Problem beseitigt wurde. Da man spät ins Hotel kommt (18:00) war die Technik nicht mehr im Haus May 9, 2014
Rated 5.0 out of 5.0 by Erfahrung Sehr zu empfehlen für dienstliche und berufliche Treffen. May 8, 2014
Rated 4.0 out of 5.0 by Gutes Frühstück, freundlicher Service Trifft den HOLIDAY INN Standard gut - prima Früstück in gediegener Atmosphäre. Leider auch für Stammkunden hohe Parkgebühr in der Hotelgarage - daran sollte man arbeiten. Ansonsten durchaus empfehlenswert May 5, 2014
Rated 4.0 out of 5.0 by Tolles Frühstücksbuffet Absolut gutes Hotel mit gewohntem Holiday Inn Standard und herrausragendem Frühstücksbuffet, jedem zu empfehlen, der mogends Zeit dafür hat, es auch zu nutzen. April 27, 2014
Rated 5.0 out of 5.0 by Highly recommended hotel! It was pleasure to stay in this hotel, great service, great breakfast, very clean and comfortable and resonable price. Highly recommended! April 10, 2014
Rated 5.0 out of 5.0 by Super Aufenthalt Alles hat gepasst. Der Raum war gross und hatte alles was man braucht. Genial ist in der Suite die kleine Kitchenette. Immer wieder gerne, March 31, 2014
Rated 3.0 out of 5.0 by Guter Service, alte Zimmer, kleines Bett Guter Service und freundliche Mitarbeiter, jedoch sind die Zimmer recht alt und abgewohnt, kleines Bett und etwas abgelegene Lage. March 22, 2014
Rated 5.0 out of 5.0 by Expensive breakfast and the room temperature The Neuss location is a high scorer in all areas except: - The breakfast buffet was too expensive at 19€ (~$26.60) for the choices. - The room teperature, I was unable to get the room cool enough for me and with the windows open a loud vent fan was always running on the roof below. Next time I will ask for a room on the other side of the building. March 10, 2014
Rated 4.0 out of 5.0 by Standard Quality expected of Holiday Inn I am yet to come across a hotel in the US where fitness center is not available. In Europe I do not see it in many hotels. In any case it was disappointing since weather was not at all conducive to go out for a run or exercise. The location is in the middle of an industrial area (mostly office buildings), so do not expect much action around. But tram station is within 10-15 mins walk, so you are not really far from the action either. I also wish there was a computer available in the business center. There was a printer available but you needed to bring your own laptop to be ale to print..not a big deal; but good to know. Bathroom, bed, lighting were good. Staff excellent and good in English. March 3, 2014
Rated 5.0 out of 5.0 by Pleasant Stay I stay at the hotel often for business as our office building is next door. The staff is always pleasant and helpful. The bar staff is awesome. February 25, 2014
Rated 5.0 out of 5.0 by General review I think theta the parking service must be the free for the hotel guests spending the nights there. February 24, 2014
Rated 2.0 out of 5.0 by Usual Holiday Inn but no gym facilities The usual reliable Holiday Inn experience but no gym! Clean rooms, good accommodation, good service but prices hiked up for Euroshop and no gym! February 24, 2014
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