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Rated 4.3 out of 5 by 54 reviewers.
Rated 4.0 out of 5.0 by good hotel Good business hotel with the charm of a business area. I cannot recommend for a private stay. It's too far away from the center. 4 stars are borderline. Nevertheless for a 1 day business stay o.k. December 8, 2013
Rated 4.0 out of 5.0 by Good service good for business Good service a bit far away from Dusseldorf. Good brekfast. Not good you have to pay for internet connection, on this hotel type, must be free and simple. October 25, 2013
Rated 5.0 out of 5.0 by Great for an IHG member. We stayed free on IHG points and were treated extremely well, especially since the hotel was full. We were upgraded to a mini suite and given free WiFi because of my Platinum status. The location is in a commercial area with virtually nothing within easy walking range. Breakfast was a rather pricey 19 Euros which may be normal for that area, but since we had access to a car we ate elsewhere. The staff was very friendly and helpful. Room was spacious and comfortable. The shower had the water controls outside of the tub area...definitely strange. Again, maybe common in Germany. October 24, 2013
Rated 3.0 out of 5.0 by OK Place to stay - Good Restaurant The rooms are comfortable, amenities are OK. Location is remote from anything except businesses. Air con did not seem to work, so had to open the window, but as this is a quiet location at night this was OK. Restaurant is good - good quality and quantity at breakfast and well presented meals in the evening. Wifi was fast enough. October 14, 2013
Rated 5.0 out of 5.0 by almost "superb" very recommendable for biz people but also should be appreciated by the regular tourists October 10, 2013
Rated 4.0 out of 5.0 by Very good hotel The hotel overall is very good. What I would expect in this kind of hotels, for the prices I pay for the room, is to have the internet access in the price of the room. October 2, 2013
Rated 5.0 out of 5.0 by Wonderful Hotel The hotel is located in a quiet area, public parking is available near the hotel and it is free of charge. September 4, 2013
Rated 5.0 out of 5.0 by Excellent experience As a platinum member, I stayed in this hotel using my priority club points. It was the first time I had ever spent any of my points. Having booked a standard double room, upon arrival I received a free WiFi pass, as well as a complementary drink from the sports-bar. To my surprise, upon arriving to our room, we noted that we got a free upgrade to a suite! It was a sweet suite with multiple rooms, TV's a nice bathroom and a superb bed. Unlike ICH hotels I stayed before, the service was great, staff was friendly and I really felt recognised for being a rewards club member. I've stayed in Crowne Plaza and the Indigo before in the UK, for many nights and this was definitely the ICH best experience so far! Last but not least we had a great dinner in the sports-bar, where there was very friendly and talkative staff, proper English and a nice atmosphere. The reason I have noted the Location as a con is because the hotel is situated in a business park. If you are there to stay for leisure the area might not be nice (although public transport is not too far away). If you are there for business, it's perfect, close to the major autobahns towards Frankfurt, Hannover and Oberhausen. August 28, 2013
Rated 4.0 out of 5.0 by Gutes Hotel Sehr freundliches Personal und sehr hifreiches Personal August 26, 2013
Rated 4.0 out of 5.0 by Comfortable Room, well located We had a good stay as we came from the UK for a wedding and the hotel was well-situated. Room was nice but two things: the duvet cover was too small for two of us and the chambermaid forgot to replace our face cloths after the first night. August 4, 2013
Rated 4.0 out of 5.0 by Aufenthalt in Düsseldorf Neuss In der vergangenen Woche war ich geschäftlich in Düsseldorf unterwegs. Das Hotel ist einfach innerhalb von 20 mit dem Taxi aber auch mit den öffentlichen Verkehrsmitteln zu erreichen. Ich bekam ein Upgrade auf eine Suite, was mich sehr gefreut hat. Ein Riesenvorteil ist die Zimmergröße, man fühlt sich als hätte man eine ganze Wohnung für sich. Zusätzlich ist die Gegend sehr ruhig und man kann gut abschalten. Abends habe ich auf der Terrasse einen Burger gegessen, welchen ich, sowohl geschmacklich als auch von der Größe der Portion sehr empfehlen kann. Zusätzlich möchte ich erwähnen, dass das Frühstück eine tolle Auswahl bietet und der Service sehr aufmerksam ist. Ich wurde am Eingang herzlich begrüßt. June 25, 2013
Rated 5.0 out of 5.0 by Fantastic hotel I stay in a lot of Holiday Inn hotels. This is the best one so far!! May 21, 2013
Rated 5.0 out of 5.0 by Excellent Very good service. As a frequent guest, the staff remembers me & is very kind. May 21, 2013
Rated 5.0 out of 5.0 by Aufmerksamer Service und gute Küche! Das Hotel liegt verkehrsgünstig in einem ruhigen Büropark unweit der Innenstadt. Wir wurden freundlich empfangen. Da wir mit unserer 5-jährigen Tochter reisten und das Hotel nicht ausgebucht war, erhielten wir ein schönes großes Zimmer mit einem besonders breiten Doppelbett, so konnten wir alle bequem schlafen. Die Sauberkeit war tadellos, die Einrichtung gepflegt, die Einrichtung im Zimmer könnte jedoch mal erneuert werden. Unserer Tochter hat der große moderne Fernseher mit den vielen Programmen natürlich am besten gefallen. Das Hotel bietet die Sky-Programme kostenfrei an. NIcht so schön war, dass die Hotelhalle und der Konferenzbereich gerade umfassend renoviert wurden. Da die Halle nicht bestuhlt war, erhielten wir einen Gutschein für ein Getränk im Restaurant wo wir auch eine Kleinigkeit gegessen haben. Das kann ich nur empfehlen. Das Essen brachte man uns ansprechend auf großen Tellern dekoriert. Es war frisch zubereitet und schmeckte ausgezeichnet. Auf der Karte gibt es auch Vollkorn- und Gerichte aus regionalem Anbau, was wir sehr gut fanden. Ein dickes Lob an die Küche. Auch beim Frühstück am nächsten Morgen gab es eine große Auswahl. Unseren Wagen haben wir vor dem Hotel geparkt, da das Parken in der Tiefgarage mit 14 Euro ordentlich zu Buche schlägt. Ansonsten ist uns aufgefallen, dass das Zimmer trotz des Lüftens sehr sehr warm war. Irgendwie konnten wir die Heizung nicht richtig ausstellen. Ansonsten haben wir uns sehr wohl gefühlt. Wir haben das Wochenende genossen und werden im Herbst wiederkommen. February 28, 2013
Rated 3.0 out of 5.0 by Dieses Hotel ist kein 4 Sterne Hotel Das Essen war nicht gut. Die Pizza war eine Fertigpizza und nicht geniessbar. Der Boden der Pizza war weich und nicht durchgebacken. Und das fuer 9.10Euro! Das Doppelbett war sehr schmal! (ich bin nicht uebergewichtig) 1,20m Bett, wenn es hoch kommt. Das Badezimmer war nur fuer eine Person zugaenglich. Ich weiss nicht, wo der Unterschiedt zwischen einem 3 oder 4 Sterne Hotel liegt, aber dieses Hotel hat hoechstens 3 Sterne verdient. Schade eigentlich. Ich habe mich so gefreut, um mal in einem 4 Sterne zu naechtigen :( December 9, 2012
Rated 1.0 out of 5.0 by uncomfortable and cold room the second time that I received room no 518 and cooler weather. There was no chance to heat the room to a comfortable temperature. The only cosy room was the bathroom Hotel was not in the position to fix the problem Cancelled booking for November 2012 October 21, 2012
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