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Rated 3.5 out of 5 by 81 reviewers.
Rated 1.0 out of 5.0 by RUDE STAFF The two girls that work the front desk are completely rude and not accommodating WHATSOEVER!!!! Had to go over their heads to management level to get anything done. This place is dated, and it stinks. The rooms and stairwells are damp and smell. Breakfast is good but dinner isn't. It's just low quality fare. There's better places to stay !!! September 15, 2014
Rated 4.0 out of 5.0 by Quiet and relaxing Comfortable beds. Clean. Got a good night's rest. Pool looked much cleaner than last time we were there. Still a little dirty on bottom of pool. only problem twice we've stay here and we tried call front desk and got no response. I tried call other extension because we needed tissue and on one answered September 2, 2014
Rated 5.0 out of 5.0 by Positive Feedback for future visits Overall experience was wonderful but here are a few comments for positive feedback: A small refrigerator in room would be a great convenience. Also a coupon for a free breakfast a nice perk. Dryer in bathroom to far from mirror. Had to stretch to see in mirror when using. Plug to far from mirror also. August 30, 2014
Rated 4.0 out of 5.0 by nice Conveniently located, friendly and attentive staff August 28, 2014
Rated 4.0 out of 5.0 by Convenient location and comfortable pillows We stayed here for six nights while settling in my daughter at Utica College. It was very convenient to all the necessary malls and shopping areas, as well as restaurants, both fast food and various other types. I found the staff to be very helpful and friendly. The pillows were exquisite....both firm and soft pillows on both sides of the bed, which was also very comfortable itself. I would definitely stay there again. August 27, 2014
Rated 4.0 out of 5.0 by Nice facility and wonderful staff A surprising treat when all other hotels within 50 miles were filled on a stormy summer night. The experience was very pleasant, the facilities everything we expected and more, and the staff unusually helpful and friendly. August 23, 2014
Rated 4.0 out of 5.0 by Good value for the money Hotel was comfortable. Restaurant food was excellent. Wireless internet was terrible. I would stay here again, staff was very friendly and helpful. August 19, 2014
Rated 5.0 out of 5.0 by Great Staff Very friendly and helpful. The in hotel restaurant staff was very friendly and helpful as well August 18, 2014
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We are excited to announce that this property completed an extensive renovation on 06/01/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.