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  • 1 888 HOLIDAY
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Rated 3.7 out of 5 by 106 reviewers.
Rated 5.0 out of 5.0 by Outstanding Service!! The service in the restaurant and bar was excellent, waitress was top notch. Great quiet safe hotel, will return when in the area. January 24, 2015
Rated 4.0 out of 5.0 by Weekly stay Overall, this hotel was nice. The bed was comfortable (although the 'firm' pillows weren't that firm). My biggest complaints were that the hotel cleaning staff does not have someone working 24 hours to assist with amenities that the front desk doesn't have after hours (especially things like tissues). Also the heater system was flawed. If you turned the heat on, it would not turn off until the room became unbearably hot. If you turned it down, the heater wouldn't turn on until the room was incredibly freezing. There was a definite draft that could be felt when the heater wasn't blowing. January 19, 2015
Rated 2.0 out of 5.0 by Bad housekeeping The Hotel is in a good location by Utica College .Hotel over all not bad. House keeping knocking on door at 9:00 am and then trying to enter was not right.Also running toilet should have been corrected before releasing the room. January 14, 2015
Rated 4.0 out of 5.0 by Holiday Lodging's We are an active duty military family and travel a lot. This is our 3rd year in a row staying at this Holiday Inn property, for the holidays with local area family and friends. We request the same room/suite each year no less (per our request). We have had nothing but great service from the Utica Holiday Inn hotel staff who have each year made our stay friendly and accommodating. We will continue to stay at this property for our future visits to the area. January 10, 2015
Rated 5.0 out of 5.0 by Great Stay I always stay at this Holiday Inn when I'm in Utica. It's a great hotel with a very friendly staff. January 5, 2015
Rated 4.0 out of 5.0 by Good buying decision Great location Easy in and out Exceeded the need for a good price January 2, 2015
Rated 5.0 out of 5.0 by Snowy Yet Comfortable Night Everything you expect for a quick overnight stay. Awoke the next morning and maintenance staff was busy doing all the needed snow removal from the previous night's stay. December 13, 2014
Rated 4.0 out of 5.0 by great place, bad front desk staff other than the front desk night shift weekday staff, the place was great December 9, 2014
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We are excited to announce that this property completed an extensive renovation on 06/01/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.