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Rated 3.8 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service. Good hotel for the price. Food was average but the service staff is exceptional and makes the experience very good. I always stay at the hotel when in the New Hartford area for business. May 18, 2015
Rated 5.0 out of 5.0 by Comfortable room and great staff. The room was clean and in good condition. The staff was helpful, professional and friendly. May 16, 2015
Rated 3.0 out of 5.0 by Served its purpose Below standards of most Holiday Inns I have stayed at domestically. May 3, 2015
Rated 4.0 out of 5.0 by Great location to Utica College The hotel is very convenient to Utica College. Our room was very clean and the staff was friendly. We did not eat in the hotel so I cant comment on the restaurant. I wish the beds could be queen size instead of double and the mattress was a bit newer. April 30, 2015
Rated 5.0 out of 5.0 by great service very comfortable and totally clean and adequate xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx April 29, 2015
Rated 3.0 out of 5.0 by Decent hotel in quiet business park This is a very decent Holiday Inn which is located in an office park. Easy ingress April 29, 2015
Rated 5.0 out of 5.0 by Unexpected pleasure! The hotel was quiet, clean, and updated! The bed was firm and comfortable, the pillows were big and soft. The shower had great water pressure, too! April 27, 2015
Rated 5.0 out of 5.0 by great stay Clean rooms and common areas, comfortable beds and strong water pressure in the shower. More importantly the staff was very accommodating. I was in the hotel several nights over 3 weeks as I was visiting my ill father in the hospital nearby. everyone was kind and caring.Offering me any help I might need. The restaurant staff remembered me daily and inquired about my father as they brought my coffee each morning. This type of service is rare and I would highly recommend this hotel to anyone staying in the Utica area. April 16, 2015
  • 2015-05-25T10:33:55.242-05:00
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We are excited to announce that this property completed an extensive renovation on 06/01/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.