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  • 1 888 HOLIDAY
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Rated 3.7 out of 5 by 110 reviewers.
Rated 5.0 out of 5.0 by Recommend for Utica College visitors My daughter and I were visiting Utica College and stayed at this location which was conveniently right down the street. Staff was very friendly. The room/bathroom were clean. Beds were comfortable. Definitely would come back! February 22, 2015
Rated 5.0 out of 5.0 by Available last minute I was happy to be able to book a room only a few hours before I needed it . We were having a work meeting and the weather was terrible, snow and ice, my ride home would have been terrible and I had to be back the next morning. I usually always stay at a Holiday Inn/Express when traveling and was happy to find one only a few miles from my job. February 11, 2015
Rated 4.0 out of 5.0 by Stayed for our annual convention We always choose the Holiday Inn of Utica for our annual convention. It is conveniently located in the center of the state February 10, 2015
Rated 3.0 out of 5.0 by Front Desk employee There was an employee who's name was Felix, he did not make any eye contact and all he had to say were negative comments about my request for a bottle water and not making my visit comfortable. I spoke to one of the front desk members and was told that Felix is always in a bad mood and never makes eye contact or uses the word "thank you". I have used this hotel 4 times within the past 2 years and will be using the Holiday Inn Express instead. Please do not send Felix to the Holiday Inn Express. January 26, 2015
Rated 5.0 out of 5.0 by Outstanding Service!! The service in the restaurant and bar was excellent, waitress was top notch. Great quiet safe hotel, will return when in the area. January 24, 2015
Rated 4.0 out of 5.0 by Weekly stay Overall, this hotel was nice. The bed was comfortable (although the 'firm' pillows weren't that firm). My biggest complaints were that the hotel cleaning staff does not have someone working 24 hours to assist with amenities that the front desk doesn't have after hours (especially things like tissues). Also the heater system was flawed. If you turned the heat on, it would not turn off until the room became unbearably hot. If you turned it down, the heater wouldn't turn on until the room was incredibly freezing. There was a definite draft that could be felt when the heater wasn't blowing. January 19, 2015
Rated 2.0 out of 5.0 by Bad housekeeping The Hotel is in a good location by Utica College .Hotel over all not bad. House keeping knocking on door at 9:00 am and then trying to enter was not right.Also running toilet should have been corrected before releasing the room. January 14, 2015
Rated 4.0 out of 5.0 by Holiday Lodging's We are an active duty military family and travel a lot. This is our 3rd year in a row staying at this Holiday Inn property, for the holidays with local area family and friends. We request the same room/suite each year no less (per our request). We have had nothing but great service from the Utica Holiday Inn hotel staff who have each year made our stay friendly and accommodating. We will continue to stay at this property for our future visits to the area. January 10, 2015
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We are excited to announce that this property completed an extensive renovation on 06/01/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.