Rated 3.5 out of 5 by 83
Rated 3.0 out of 5.0 by reviewer04 Ok Place
Outside is nice but the inside is a bit dated, beware of the breakfast voucher as you can not get them refunded if you don't use them. Also had an issue with no one at the front desk when i was leaving early on a sunday morning, had to call the hotel phone to get someone to come out.
September 23, 2014
Rated 5.0 out of 5.0 by Senior golfer 158 Mix-up resolved well
Our original reservation was for three nights. I felt we might have to leave after the second night so we packed our car and empied the room. However, we returned before our extended checkout time and found our room had been reassigned to another guest. Allthough they said they were completely full they managed to fine us a room for the third night's stay. I appreciate the time and effort of the staff to resolve this issue.
September 19, 2014
Rated 1.0 out of 5.0 by Pete458 RUDE STAFF
The two girls that work the front desk are completely rude and not accommodating WHATSOEVER!!!! Had to go over their heads to management level to get anything done. This place is dated, and it stinks. The rooms and stairwells are damp and smell. Breakfast is good but dinner isn't. It's just low quality fare. There's better places to stay !!!
September 15, 2014
Rated 4.0 out of 5.0 by nosleepinholiday Quiet and relaxing
Comfortable beds. Clean. Got a good night's rest. Pool looked much cleaner than last time we were there. Still a little dirty on bottom of pool.
only problem twice we've stay here and we tried call front desk and got no response. I tried call other extension because we needed tissue and on one answered
September 2, 2014
Rated 5.0 out of 5.0 by Utica58 Positive Feedback for future visits
Overall experience was wonderful but here are a few comments for positive feedback: A small refrigerator in room would be a great convenience. Also a coupon for a free breakfast a nice perk. Dryer in bathroom to far from mirror. Had to stretch to see in mirror when using. Plug to far from mirror also.
August 30, 2014
Rated 4.0 out of 5.0 by jepu nice
Conveniently located, friendly and attentive staff
August 28, 2014
Rated 4.0 out of 5.0 by Caravancrew Convenient location and comfortable pillows
We stayed here for six nights while settling in my daughter at Utica College. It was very convenient to all the necessary malls and shopping areas, as well as restaurants, both fast food and various other types. I found the staff to be very helpful and friendly. The pillows were exquisite....both firm and soft pillows on both sides of the bed, which was also very comfortable itself. I would definitely stay there again.
August 27, 2014
Rated 4.0 out of 5.0 by RPS56 Nice facility and wonderful staff
A surprising treat when all other hotels within 50 miles were filled on a stormy summer night. The experience was very pleasant, the facilities everything we expected and more, and the staff unusually helpful and friendly.
August 23, 2014