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Rated 3.8 out of 5 by 163 reviewers.
Rated 1.0 out of 5.0 by Dirty rooms I checked in on 8/23 for four nights. The lady checking me in was very friendly. I woke up in the morning to see ants on my night stand and desk. The couch had ants too! The room was very dirty and the WIFI connection very poor. I checked out on 8/24 and would not recommend this property to anyone. I spend more than 130 nights a year on the road and have not had such a dirty room in a very long time. August 30, 2015
Rated 2.0 out of 5.0 by Won't be staying here again Overpriced for the location and amenities. Room smelt musty, bed was very uncomfortable, no complimentary breakfast, room service from restaurant was decent but they forgot to bring the included salad. August 27, 2015
Rated 5.0 out of 5.0 by Aug Wonderful time. Arrive late and greeted by friendly staff, welcoming me as an IGH member. I was registered quickly and efficiently and able to get into the room.. In the morning I spent less time checking out which was important as we has early appointment. August 23, 2015
Rated 5.0 out of 5.0 by overall a very good inn great and accommodating staff. doesn't have the usual free breakfast, but the restaurant is very good. August 18, 2015
Rated 4.0 out of 5.0 by Comfortable but overpriced Comfortable but overpriced. Keys did not work multiple times over a 3 night visit. Had to replace them. Not issues other than that. Clean, comfortable, and convenient. August 17, 2015
Rated 5.0 out of 5.0 by Utica Find We stay at the Utica Holiday Inn on all our visits to the area and we have never been disappointed. The hotel is conveniently located, we are always made to feel at home, and the staff are friendly and always available, very service oriented. August 13, 2015
Rated 5.0 out of 5.0 by Excellent! Very nice, clean hotel. The staff was excellent and went above and beyond! Will stay here again if in the Utica area. August 7, 2015
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We are excited to announce that this property completed an extensive renovation on 06/01/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.