Rated 3.7 out of 5 by 106
Rated 5.0 out of 5.0 by Tony3916 Outstanding Service!!
The service in the restaurant and bar was excellent, waitress was top notch. Great quiet safe hotel, will return when in the area.
January 24, 2015
Rated 4.0 out of 5.0 by nonameJack78 Weekly stay
Overall, this hotel was nice. The bed was comfortable (although the 'firm' pillows weren't that firm). My biggest complaints were that the hotel cleaning staff does not have someone working 24 hours to assist with amenities that the front desk doesn't have after hours (especially things like tissues). Also the heater system was flawed. If you turned the heat on, it would not turn off until the room became unbearably hot. If you turned it down, the heater wouldn't turn on until the room was incredibly freezing. There was a definite draft that could be felt when the heater wasn't blowing.
January 19, 2015
Rated 2.0 out of 5.0 by zmark1 Bad housekeeping
The Hotel is in a good location by Utica College .Hotel over all not bad. House keeping knocking on door at 9:00 am and then trying to enter was not right.Also running toilet should have been corrected before releasing the room.
January 14, 2015