Rated 3.6 out of 5 by 105
Rated 4.0 out of 5.0 by nonameJack78 Weekly stay
Overall, this hotel was nice. The bed was comfortable (although the 'firm' pillows weren't that firm). My biggest complaints were that the hotel cleaning staff does not have someone working 24 hours to assist with amenities that the front desk doesn't have after hours (especially things like tissues). Also the heater system was flawed. If you turned the heat on, it would not turn off until the room became unbearably hot. If you turned it down, the heater wouldn't turn on until the room was incredibly freezing. There was a definite draft that could be felt when the heater wasn't blowing.
January 19, 2015
Rated 2.0 out of 5.0 by zmark1 Bad housekeeping
The Hotel is in a good location by Utica College .Hotel over all not bad. House keeping knocking on door at 9:00 am and then trying to enter was not right.Also running toilet should have been corrected before releasing the room.
January 14, 2015
Rated 4.0 out of 5.0 by TXBuffaloFireFighter Holiday Lodging's
We are an active duty military family and travel a lot. This is our 3rd year in a row staying at this Holiday Inn property, for the holidays with local area family and friends. We request the same room/suite each year no less (per our request).
We have had nothing but great service from the Utica Holiday Inn hotel staff who have each year made our stay friendly and accommodating. We will continue to stay at this property for our future visits to the area.
January 10, 2015