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Rated 4.2 out of 5 by 90 reviewers.
Rated 5.0 out of 5.0 by very good hotel and great guest service I stayed here to shoot the fireworks show for Sailfest with other pyrotechnicans. Even though the air conditioner did not work correctly ( the thermistat was on ice age or hot..no inbetween ), the rooms and beds were very comfortable and always clean. I had a room on the 2nd floor and our maid Laurie did a excellent job. She was very polite, always helpful, and gave 100%. It is a great hotel to stay at and we will be back next year. July 17, 2014
Rated 5.0 out of 5.0 by Great to go to Sailfest Great location to go to Sailfest. I don't like to write prose on a survey. I already answered your survey questions, that should have been enough July 17, 2014
Rated 5.0 out of 5.0 by Holiday Inn, New London Overall, this is a good place to stay. Check in and out, easy and fast. Room was spacious, clean, modern and comfortable. Location was good and near things we needed to be near. Our one problem was the hotel restaurant: One waiter on per evening, and he was also the bartender and I think, the room service delivery man. Never got salad or rolls, which menu specified we would. (2 nights of this). And our food each night took at least an hour to come to our table. When it did finally arrive, it was average. Thought that the long wait would mean it was excellent, but not the case. Breakfast here was better. Better service, better food. Just beware if you plan to have dinner here. With that said, the HOTEL itself was great. And our review is based on that, so we would definitely recommend staying here. July 14, 2014
Rated 5.0 out of 5.0 by Great location and large, clean room Stayed here when I drove in from out-of-state to see a show at Hanafin's. The hotel is easy to find from the highway, and Hanafin's is a short walk away. The place is clean, the rooms are large and have fridges, there's plenty of parking. I would have been very comfortable there for a much longer stay! The only thing at all that I would have changed is that the bed wasn't quite as firm as I like. The mattress felt new--everything looked new!--I just like a pretty firm mattress. For most people I'm sure it would have been fine. The staff are all very nice. I would definitely stay there again when I'm in the area! July 14, 2014
Rated 4.0 out of 5.0 by Great Hotel I stay here for business once or twice a month. Great hotel, great value. Nice rooms and very functional for working out of the room as well. nice desk areas and wifi July 12, 2014
Rated 4.0 out of 5.0 by Renovations Upgrade the Experience This property has recently been added to the Holiday Inn Chain. The renovations upgrade the overall experience. If you have stayed in New London and found the hotel less than pleasant, it is worth trying again. Not a HI Express, so be prepared to purchase your breakfast! July 12, 2014
Rated 5.0 out of 5.0 by Comfortable spacious rooms We stayed here for 3 days and found the location to be central to our destinations. I wasn't sure about the area it looked a little sketchy at first but seemed to be okay. The hotel was very nice and my 7 year old loved the pool area. We were able to drive easily to a mall, shopping and Mystic Seaport. The beds and linens were very nice and we slept well during our stay. The size of the hotel was nice so it wasn't a long walk to the rooms or the parking lot. July 10, 2014
Rated 5.0 out of 5.0 by Very Nice Great property! Clean, up to date and enjoyable. I really liked the Piano Player in the Lobby. What a great touch. July 8, 2014
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