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Rated 4.3 out of 5 by 154 reviewers.
Rated 4.0 out of 5.0 Good Stay Liked it. Comfortable room and friendly staff. restroom were clean and room has a nice set up and quiet. October 25, 2014
Rated 5.0 out of 5.0 by High Quality Experience Even now in passing a Holiday Inn on my drives, I reflect fondly upon my experience at the New London-Mystic Area location. For a weekend at Mohegan Sun, the New London Holiday Inn is a superb choice. It is cost-effective and within great proximity of Mohegan. The quality of the guest room is comparable to many higher-end accommodations, and the customer service is unmatched; the shuttle driver is an asset to the hotel. Thank you. October 23, 2014
Rated 5.0 out of 5.0 by Very courteous, clean,excellent restaurant. The staff was very welcoming and courteous. The hotel and room were clean. The restaurant was surprisingly an excellent experience of fine dining. Good value for room. Highly recommended. October 19, 2014
Rated 3.0 out of 5.0 by Don't get there early Have been to this establishment a number of times which have been nice visits. This time I tried to see if I could check in an hour early since that morning I had been out in the cold rain and had gotten wet at Conn College's Family and Friends weekend. Front desk said the room was not ready but should be ready in an hour and they would call when it was ready. Well no call and when I returned at 5:30ish the" room" was still not ready. I was given another room however which worked out but was not as convenient as could be. October 16, 2014
Rated 5.0 out of 5.0 by excellent dinner service very pleased good meals good service TV choices too limited October 16, 2014
Rated 4.0 out of 5.0 by Great Hotel...Horrible Breakfast!!! The staff was excellent. The room was large, clean, and well equipped. The pool was nice and well maintained. Unfortunately the restaurant buffet was overpriced for the quality of the food and the service was probably the worst I have ever had in any dining experience...no exaggeration. There were only two occupied tables upon our arrival, all of the other tables were unoccupied but still contained the mess of their previous occupant, and yet the waiter (when he finally came out of the kitchen after a 5 minute wait) told us we could sit "where ever we would like." He looked around the restaurant, saw there were no available (clean) tables, and yet still felt it appropriate to offer us a table??? The buffet food was awful. The eggs were obviously the same eggs they had put out when the buffet opened two hours prior. The french toast stick were cold and hard. There were no bowls or milk for the cereal. The waiter never came to the table to offer water. He visited our table ONCE, and that was to hand us the check. He made it perfectly clear that he had no interest in the customer or the restaurant and the lack of supervision was obvious. It's a shame that the restaurant left such a poor taste in my mouth (no pun intended) regarding this otherwise well run hotel. October 16, 2014
Rated 5.0 out of 5.0 by Great deal Always a great experience here. Great location. Clean and new renovations. Wish breakfast was included for Military rates as I always need my morning coffee! October 16, 2014
Rated 5.0 out of 5.0 by A great nights sleep! Their beds were very comfortable unlike many other hotels in this price range. October 16, 2014
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