Rated 4.3 out of 5 by 239
Rated 1.0 out of 5.0 Disappointing stay
Overall the hotel isn't bad. But I ended up in a room where the air conditioner didn't work. I wasn't offered another room and I still ended up paying the same amount without any discounts or any way to make up for the discomfort. I had to remind the staff again the next day about the air conditioning not working and only then did they send someone to fix it. They didn't seem to be concerned about the problem. I was there for two days and the air conditioner worked only for a few hours out of that. A very tiring and frustrating stay.
I will definitely think twice before booking here.
June 29, 2015
Rated 5.0 out of 5.0 by SusanMar Quick to respond to inquiries
Had trouble with coffee maker. A hostess was there in minutes to help.
June 26, 2015
Rated 4.0 out of 5.0 by toyisfabulous Nice for an overnight stay/casino trip
Pleasantly surprised considering the rate was so low. The hotel room was a decent size, clean, and quiet. The casino shuttle was prompt.
June 25, 2015
Rated 5.0 out of 5.0 by Cousin1234 Great Hotel
Enjoyed our stay at the hotel. The birthday party we attended at the hotel was fabulous. The staff was very attentive
June 25, 2015
Rated 2.0 out of 5.0 by Elzibuff Ordinary Hotel, nothing special
When we asked for information about things to do in the city, the hotel staff handed us a brochure which did not answer our question. It was obvious that he did not want to be bothered. Breakfast, which we've come to expect at a Holiday Inn did not come with the higher than usual cost of the hotel.
However, the room was comfortable and clean and quite nice. If I were rating on the room only, I would have given it a high rating.
June 20, 2015
Rated 4.0 out of 5.0 by Cod85 Great stay for the price
I would recommend this Holiday Inn to anyone who wants to visit New London
June 11, 2015
Rated 4.0 out of 5.0 by Home Seller Average Plus
Good staff, nice room, a bit pricey, no breakfast included in price, good parking.
June 8, 2015
Rated 5.0 out of 5.0 by dot60 great Hotel stay
Hotel room was clean
room was right by the elevator so we did hear some noise everytime the door opened and closed
June 4, 2015