Rated 4.1 out of 5 by 49
Rated 4.0 out of 5.0 by Rewarded Exceeded expectations in almost all aspects
Great location and staff. Only a few minor issues and the were all corrected in a timely fashion professionally. Restaurant was slow/understaffed and could use help.
November 20, 2013
Rated 4.0 out of 5.0 by JCDd nice room for the price
Loved having a frig in the room, nice gym and pool, however, I didn't receive the wake-up call I asked for......I don't have an alarm on my phone and depend on the call......I woke up early on my own, thankfully.
November 20, 2013
Rated 5.0 out of 5.0 by letsgoski Ienjoyed my stay.
Large room, Clean and fresh, everything looked new. I'll be back.
November 15, 2013
Rated 5.0 out of 5.0 by Mitchellparent Excellent service and very comfortable rooms
As the parent of a student at the local college, I have had the need to stay overnight in New London several times and have always stayed at the New London Holiday Inn. The rooms are spacious, nicely appointed and very comfortable (my daughter loved the pillows). The staff at the hotel have always been extremely courteous and helpful. I highly recommend this hotel.
October 29, 2013
Rated 5.0 out of 5.0 by summerside27 This is a great place to stay!
The room was very spacious and comfortable. The hotel clerks were very welcoming, as was the staff in the dining room. It is within walking distance to downtown, and only a two mile drive to Connecticut College, where our son attends school. This area has a shortage of good, affordable hotels. This new Holiday Inn is a welcome addition.
October 22, 2013
Rated 4.0 out of 5.0 by Gingerbread3333 Very comfortable and quiet room.
The dining room / bar was extremely disappointing. Tables not cleared, floor not particularly clean, service inadequate and atmosphere just dreadful. Not conducive to eating 'in house'. F & B should be excellent, but was the worst I have come across in any hotel. Not surprising the dining room only had three tables filled when we visited and three couples walked out! The restaurant brought the whole of the hotel down, as reception was efficient and welcoming, the rooms good and the location of the hotel good.
October 21, 2013
Rated 5.0 out of 5.0 by TheHappyVirginian Best hotel stay I've ever had!
This was by far the BEST stay I have ever had at a hotel! The Holiday Inn in New London, CT was the cleanest hotel at which I've ever stayed. The staff was very friendly and accommodating. I stayed at this hotel two weekends ago and I have already booked my next stay! Because of my train arrival, I had a special request to check-in at 6 am instead of 3 pm and they were able to honor my request at no additional charge. The location is perfect for travelers because it is very close to the Amtrak station! This was the most positive and pleasant experience. I would highly recommend it!
October 21, 2013
Rated 3.0 out of 5.0 by Tatias15 It's ok for the money
Room was clean and comfortable. Large bathroom. Some kind of party or function in the hotel one night left no plce to park. Cars were parked in the grass and in the lanes. Restaurant was terrible. Bad service when we actually got it. Waitress brought me the wrong food which I didn't notice at first as I was attending to my child. Waitress never checked on us so I couldn't tell her I got the wrong meal. Hotel was ok for the money.
October 18, 2013