Rated 4.2 out of 5 by 249
Rated 3.0 out of 5.0 by Hunibuni Girls Weekend
The hotel was beautiful. The only complaint I have is the rooms NEED a microwave and refrigerator. The staff was excellent and extremely helpful. Enjoyed the stay.
July 8, 2014
Rated 4.0 out of 5.0 by pryeliz GREAT LOCATION
Ok the good the bad and the ugly. This place is a great location once we found it. I know that sounds odd, however when researching the area via Google and making the reservation with member services I confirmed the address with them as the old address on 124 Royal Street which was also where the GPS took us. LOL We endured and found you anyway :) First impressions: The Staff was amazing, friendly and there was a high presence of armed security (not something that I was alarmed at coming from the Ft. Lauderdale/Miami area). Great bartender Darin was a wealth of information. This historical building is of beautiful architecture and it's location is top notch on Dauphine a block off from Bourbon. It was quiet and there was a lovely center courtyard and pool area. The rooms were very clean with typical Holiday Inn Amenities, the only exception was the a/c vents required cleaning and were full of lint. This is my husbands pet peeve as he investigated this when we found we could not get the air cold enough in the wee hours of the night. We have found that the air vent cleaning issue seems to be a problem across the board with most chains. His additional comment was that the smoke detector was probably originally from the 1980's it was yellowed so bad. So having said that NOTE: This is an old historical hotel and does not come with out it's quirks. My following observations did not diminish the pleasure of my stay but only act as a warning to those who are use to brand shiny new hotels. You will not find this here and if quaint is not in your vocabulary you need stay elsewhere. Yes the rooms are spacious however I would have liked to seen Queen NOT Double beds for my 6'3" husband. The beds were not very comfortable as I am accustomed to in the Holiday Inn brand, but the over abundance of pillows were there. I was traveling with two teens who did not cherish sleep with us adults and definitely did not want to share a bed together so we were always accustomed to the Holiday Inn brand offering a pullout, roll away or at least a couch. This large spacious room could have accommodated both however I understood that the local fire safety codes did not allow this. So our male teen ended sleeping on the floor with the extra supplied pillows, blankets, sheets and a comforter. There truly has to be a better solution here guys. Additionally, I think it is time to upgrade the bathrooms. Unless there is some historical value here, the sink area was pretty much built for the size of people who lived during the 1800's. Its location height could have served as a urinal for my husband. On the bright side, it would have been perfect for elementary age kids. You had to enter the bathroom and close the door first before using the toilet otherwise your knees would hit it. The bathroom door needs to be shaved up in order to make space to accommodate the bath mat. When showering you could not open the door because it would inevitably get caught up on the mat jamming up the entry and exit. Holiday Inn in general needs to get the memo that when you book four people in a room you need to supply at least the same amount of towels, wash clothes etc... This seems to be a problem across the board like those blasted shower heads I detest so much. Understand that the elevators are small due to the age of the building which makes using the luggage carts a fun experience. We also rode the elevator to the basement in error one night and that was truly an amazing experience :) Older hotels like this tend to be haunted and creepy and I rode this one all the way to the bank making my teen companion shudder as I giggled. Ok not their fault but reservations should have disclosed that there is a parking fee of $35.00 a day as it would have been nice to budget for this and there is no express checkout. So be forewarned. Other than that I would stay here again if they change to a comfortable queen bed because it was so darn convenient for walking around the quarter and using the street cars!!! PS Breakfast would have been nice however we found Café Beignet filled the bill with a reasonably priced morning meal. Also honorable mention to Jacques IMO restaurant in the college area and well worth the taxi ride!!!
July 5, 2014
Rated 5.0 out of 5.0 by DMG5 Great Location Great Hotel!
I've stayed at this Holiday Inn 3 times when in New Orleans. My preference is to stay here (unfortunately in December the price is much higher than another IHG brand 2 blocks away). The staff is excellent, accommodating, friendly, professional, and always willing to help. One front desk person was a little less but even that he still exceeded what I've seen elsewhere in my travels. All 3 times the room has been superb! The place is immaculate. Breakfast is very good and one staff member remembered us from previous trips. I high recommend this hotel. The only negative I was not recognized as an IHG Rewards Club member which I am at other hotels.
July 5, 2014