Rated 4.2 out of 5 by 271
Rated 1.0 out of 5.0 by N.B.G. Nice place to stay in downtown N.O.
The staff was friendly and informative. The parking is great (we left our car and went on a cruise). In walking distance to the French Quarter etc.
June 10, 2014
Rated 5.0 out of 5.0 by Brad60 Welcoming Staff
At our recent stay the staff could not have been more welcoming and helpful. The front desk, concierge, and banquet servers were excellent. The housekeeping personnel we met in the halls were friendly and courteous. We had a wonderful time.
June 10, 2014
Rated 4.0 out of 5.0 by jfc1 VTCI International Member From South Seattle
I haven't rated this facility as an overall excellent because the workout facility was done so poorly, stuck basically into what seems to me an afterthought room-like oops we forgot something,
I do applaud the efforts to put in substantial equipment, unfortunately this equipment use is very limited especially if a person is interested in stretching or range of motion exercises. I was able to adapt some to do this but didn’t utilize it as I would have liked to because I was concerned about the safety factor.
Other than the above exercise item I very much appreciate the attentive staff and hotel’s other amenities.
June 5, 2014
Rated 5.0 out of 5.0 by Square T-Bird Great Motel
My wife and I attended a car show at this motel. The car show was held in the covered parking ramp. The weather was rainy but this motel was great. The restaurant had excellent food at low cost prices. The price you paid for the amount of food you received was not expected in the big city. The waitresses, Sha and Melissa, were excellent. They took care of their customers. The desk personnel were well prepared and the security staff helped out very well. I would recommend this motel to anyone.
June 4, 2014
Rated 5.0 out of 5.0 by Thunderbirdman nice hotel
good people and facilities. treated well and enjoyed stay. If back in New Orleans, would probably stay here again.
June 3, 2014
Rated 5.0 out of 5.0 by EW Gang New Orleans
excellent stay except for the firm mattress that made my back sore.
June 2, 2014
Rated 2.0 out of 5.0 by Glaucini Some issues with Maintenance
1. We arrived late to find out our confirmed room was not available and we had to take something else. Then the next day we had to move to our prior selection. Wonderful. Then the toilet started to scream after being flushed. We informed the desk at 7:30 pm and assumed it would be fixed when we returned from a class. At 9:30pm it was not fixed. Desk said maintenance was not answering their phone. Finally a mam showed up, worked on the toilet and said he needed "something" and left-and did not come back! We waited and finally called again, this time Juan came, he works the night shift. The first man went home. Juan fixed the toilet. Good Man. But by this time it almost 1am. So we missed our morning meetings from our program. Later the desk people gave a ticket for a free cup of coffee, beer, or a coke! I was insulted, our inconvenience was worth much more then that. The staff were friendly and helpful (except for one maintenance man).
June 1, 2014
Rated 3.0 out of 5.0 by bobsy Comfortable bed but expensive
We needed a one-night layover between trains; we had to be on a 7:00 a.m. Amtrak train. But we are used to staying in motels when traveling --ase had up in Laurel -- that had a full breakfast as part of the room rate; ad the cost was much less. One the few occasions that we stay in downtown hotels, we find the cost higher and the service less.
We had to request towels when we got into our room. The woman cleaing rooms down the hall could not understand us, so we had to call the desk and then the manager brought us towels.
There was no 24-hour coffee service in the lobby.
May 29, 2014
Rated 4.0 out of 5.0 by HartEnt Internet issues and parking fees
Overall our visit to NOLA HI was pleasant. Location is close enough to Canal street to walk to everything, but it is a long walk if you aren't in shape. We were there prior to our cruise vacation and the access to the port was a very easy drive. My only major issue was a very poor WiFi internet connection for being on the top floor and at the end of the hall. It would not stay connected and would take forever to send & receive. I had to use my data phone services to take care of business. Front desk staff said they were working to resolve the internet issue. Second was the fee for hotel guest parking. I felt this wasn't exactly fair because they charge a much lower fee for overnight parking - out by 6 AM . Our stay was just the night - arrived about 4 PM, check-out around 10 AM. FYI: Port parking was half what HI charged per day.
May 28, 2014
Rated 3.0 out of 5.0 by HYNZ Friendliness
All in all the Hotel was good. Only the friendliness of the staff was more then unfriendly. As we arrived at the Hotel and entered there was no Hello how are you or Welcome. After a few minutes one of 3 asked what can we do for you. The room maid was also very unfriendly. No good morning when we walked passed her. Besides the unfriendliness the Hotel is very clean. The food was good. The location close so we could walk everywhere. I still would recommend this Hotel.
May 27, 2014
Rated 5.0 out of 5.0 by Jack and Jackie Comfortable room and friendly service
This Holiday Inn was a good choice for our visit to New Orleans. It was close to the French Quarter without being in it with the associated noise that would occur. It was also close to the trolley line that made it convenient to getting around if you don't feel like walking, which we did a lot of. The rooms were comfortable, the pool was relaxing, the restaurant was adequate and the entire staff was friendly and helpful. Our only negative was that the phone in the room was out of commission for the entire week we were there.
May 25, 2014
Rated 5.0 out of 5.0 by Auntie21 The place to stay
Spent two nights at this hotel and it was lovely. A slight 'hiccup' with check in was handled beautifully and the room was super. The staff is exceptional. Very professional, courteous and truly helpful. Keep it up!!
May 22, 2014
Rated 3.0 out of 5.0 by AussieFrank Staff off their game
Room, location & physical amenities all good, but some staff let the team down. Concierge did not know that NBA had finished their season and poor knowledge of other local events. We asked front desk to book a taxi to airport the night before our departure - when we checked out the next day - no taxi! We only made it to our flight by another guest sharing his taxi. House keeping also visited way too early in mornings. Front desk also made mistakes with room keys - one needed to be re-programmed.
May 19, 2014
Rated 5.0 out of 5.0 by rbolcoho Overall exceeded expectations
We were here to support our son who was a patient at Tulane Medical Center. The staff of this hotel went out of their way to help us deal with the stress and special considerations were there at every step. The room itself was a great value and we greatly valued the hospitality.
May 18, 2014
Rated 4.0 out of 5.0 by Good Jo Beds were comfortable and the view was great.
Immediately greeted by bellboy and helped us with our luggage. Very friendly and courteous. On t;he way up he told us where the pool was.Concierge very helpful in giving directions.
May 14, 2014
Rated 5.0 out of 5.0 by MarylandGirl04 We loved the Holiday Inn
We were so impressed with the Holiday Inn Downtown! We stayed for Jazzfest the second weekend (May 1-5) and it was such an enjoyable experience. We were honestly surprised at how nice this property is compared to other Holiday Inn properties. All of the staff were friendly and helpful, especially the concierge and front desk staff. I would definitely stay here again!
May 10, 2014
Rated 4.0 out of 5.0 by Virtual-Me Good & functional hotel
Stayed there during the Jazz Fest 2014.
Good, functional & clean hotel, conveniently situated.
May 9, 2014
Rated 4.0 out of 5.0 by eddken great roomd
great room...comfortable bed...very noisy ouside...at least 3 times room was not cleaned...very friendly staff...
May 9, 2014
Rated 4.0 out of 5.0 by cbolyard Nice place
We were over all happy with our stay at the Holiday Inn. The rooms were nicer then I expected so that was a plus. Everything went well. It was a little farther then I expected from the Quarter but still within walking distance. Was able to get information about getting around and getting taxi very easily.
May 6, 2014
Rated 3.0 out of 5.0 by JJbru50 Dirty bed linens
Stayed at the hotel April 15-22 -2014. The hotel was very nice and so was the staff. However, our satisfaction diminished after we discovered a stained dirty comforter on our bed. Not a good feeling. Reported this to the cleaning staff and linens were changed. But we were not able to get back the comfort level we expected. A few steps away were homeless people sleeping in abandoned storefronts with an overwhelming odor of urine. This was unpleasant, scary, and disheartening. We will not stay here again. The thought of the dirty linens will keep us away.
May 4, 2014
Rated 5.0 out of 5.0 by Cruisin Julia Great Service and Value
We stayed at the Holiday Inn in New Orleans before we went on our cruise. They offered a cruise and park package where we were able to leave our vehicle in a secure location while we went on our cruise. The package included our hotel room for the night and parking for 7 days. This package was cheaper than paying for parking at the cruise terminal. The hotel is very clean, the rooms are nice and classy, the staff was very friendly and helpful, and the food was really good. I would definitely stay here again.
April 29, 2014
Rated 5.0 out of 5.0 by Connieannie Good Choice
We stayed here for 6 nights while in New Orleans. Everything was fine - just wish it was closer to the French Quarter, but we didn't want to pay the prices they charge there. The restaurant and wait staff were outstanding and the value breakfast a very nice surprise. For $5.95 we had an adequate breakfast to start the day. Usually hotel breakfasts are very expensive. The coffee was excellent too!
April 28, 2014
Rated 5.0 out of 5.0 by matt227 Best in the World!!
A great place to stay if you want to catch a game or just need to relax!! The staff is great and the rooms are even better!! If you need to relax you will be able to with comfortable beds and a perfect city view!! You won't regret it!!
April 11, 2014
Rated 4.0 out of 5.0 by Grm79 Good Location
Great location to the Superdome. Surrounding area is not very nice though. Hotel is comfortable and had a very nice staff.
April 10, 2014
Rated 4.0 out of 5.0 by Gear grinder Parking fee needs to be more evident
Great hotel! The only reason for not giving 5 stars is that the parking fee of $29/nt was a total surprise. Yes, if you dig on the website you can find it, but for me it was an unexpected charge that I have never seen at a holiday inn property.
March 29, 2014
Rated 3.0 out of 5.0 by Jeff_german Room greate, but no wlan.
The room was very nice , but the offered free wlan we not get. We clamed it it. But we got only a service number . I called this number 4 times , every time only questions but no help. It was very clear that the signal is not strong enough , because we got wlan when we left the room .
March 28, 2014
Rated 4.0 out of 5.0 Formal in New Orleans
Overall the hotel was good, good walking distance from Bourbon st. Only complaints I have is that I booked a room with 2 double beds because I had 2 couples staying in the room and they gave me a room with a single bed. They gave me a free rollaway but an actual bed wouldve better. The worst part was the a/c didn't work for anything. Both nights we had to sleep with the balcony door open to get some air.
March 26, 2014
Rated 5.0 out of 5.0 by Chelsea18 Great Service
We had a great stay in New Orleans. The Holiday Inn was very clean and only a few blocks from Canal St. were you could get on the trolley that will take you all over the city.
March 25, 2014
Rated 5.0 out of 5.0 by Cynthia144 Wonderful Night Stay
I only wish I had more time to spend. We will be back soon
March 24, 2014
Rated 4.0 out of 5.0 by drSpine Comfortable bed & good value
The room was well furnished & modern with adequate wall socket points for electrical appliances. WiFi access was good in my room but is variable in other rooms. Rooms were recently upgraded but the shower fittings were not well installed & may not last for long. Also as it is close to the hospital ER, a room facing away from the main street will be quieter in the evenings. I would recommend for conferences & short term stay.
March 21, 2014