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Rated 4.2 out of 5 by 363 reviewers.
Rated 5.0 out of 5.0 by Very relaxing! Was a great visit!! Very close to the Quarter.. Staff was great. They were very friendly and helpful! October 20, 2014
Rated 4.0 out of 5.0 by Great location, friendly staff - Great location (10 minute walk to French Quarter). - Friendly, helpful staff. October 20, 2014
Rated 4.0 out of 5.0 by good service beds not to comfortable had a good time nice and clean staff was real frendly good location October 19, 2014
Rated 5.0 out of 5.0 by room was awesome room was great. Bed was very comfortable. Loved the balcony off of our room. Housekeeping staff was very nice and friendly. Spoke and said good morning each time we walked by. Was just an overall great stay. Would recommend this hotel. October 19, 2014
Rated 5.0 out of 5.0 by Awesome place to be in I visited Holiday Inn, Downtown super dome during my visit at New Orleans, LA in October. I will definitely say its the jazziest place in the birth place of Jazz. Staff, cleanliness, ambiance, and location of the hotel are great. The pool on the 8th floor is where I spent most of my time and its awesome. Looking forward to visit your other branches in various cities. October 18, 2014
Rated 4.0 out of 5.0 by Stay and Cruise Stayed one night and left car in parking while on a cruise. October 17, 2014
Rated 1.0 out of 5.0 by Bad Experience First, we were given room keys to an already occupied room. I am glad we did not go into the room late at night when they were in bed asleep. Second, the air conditioner did not keep the room cool. We set it down to 58 and it still cut off. The room was no where near that. We called the front desk and they said they would check on it. We never heard back from them. Third, We were unable to keep our schedule one morning due to having no hot water to take a shower. Also that night my wife was unable to take a bath due to no hot water. They did give us a coupon for 2 free drinks at the bar but it was only good for beer or wine. We found that out after we had ordered our drinks. There are a lot of homeless in the area so you don't want to walk to Canal Street. Ride the trolley and be with someone. October 16, 2014
Rated 5.0 out of 5.0 by Bell Man and Concierge Upon our arrival( and forgive for not writing down his name but he was diligently on duty on Thursday, October the 9th at 12:00 P.M.) the Bell man welcomed my wife and me and made us felt very comfrontable. When we asked of locations to eat he recommended H I first but also gave directions to close-by establishments. He was especially attentive to an elderly handicapped group that was in the lobby area. His customer service skills were A +. The Concierge, when approached, was very affable and gave Anita and I great ideas on tours. We took the city tour and the guide, Jason , was very informative and knowledgeable about New Orleans. Thank you October 16, 2014
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