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Rated 4.2 out of 5 by 278 reviewers.
Rated 4.0 out of 5.0 by Great location! This hotel is perfectly located, superdome and the French quarters were both blocks away. Had a great stay. Wish the bar and restaurant were open earlier/later, but we were close to so much it wasn't an issue. My one gripe: I booked a city tour with the concierge Dave and advised him I had coupons for the tour, he took my deposit and told me the coupons are given the tour guide when the balance is settled. While on the tour the tour guide informed me that we could not use the coupon if we paid a deposit and our hotel concierge knew that! So that being said book the tours yourself. Concierge is just after the commission. The decor was cool and the had a business center. Overall it was a good experience and I would definitely stay again. July 25, 2014
Rated 1.0 out of 5.0 by Terrible Hotel Very Unfriendly Front desk was very rude and unwelcoming. No smiles or willingness to help, I was a tourist in town for a concert and the service was terrible. Will never stay there in life and probably wont go to another holiday inn for that matter. July 24, 2014
Rated 5.0 out of 5.0 by I wish I could stay longer!!! Stayed one night for a concert at the superdome. I loved everything about this place. July 24, 2014
Rated 1.0 out of 5.0 by worst experience ever This hotel has the most uncomfortable beds ever. Do not waste your money staying here. The only thing good about this hotel is the housekeeping staff that's it. Will not stay here again ever and the food was terrible. July 23, 2014
Rated 4.0 out of 5.0 by Excellent Service Fantastic location! Conveniently close to trolley, tours and major sights. Rooms and overall hotel is very clean and the staff is extremely helpful. A/C in the room was not quite as cold as it should have been for 95 degree July heat but sleeping was still okay. Would definitely stay here again. . .great experience! July 22, 2014
Rated 5.0 out of 5.0 by Great Business Hotel We always stay here in NOLA. Highly recommended. Stay here! July 21, 2014
Rated 5.0 out of 5.0 by Warm, courteous and refreshing The hotel is slamming; I first visited this facility right after Katrina. I am a witness to the deep renovations it has undergone. My relatives who came from half a dozen states loved and enjoyed it. The staff was attentive, courteous and customer satisfaction-focused throughout our stay. The meeting rooms were clean and neat; they were set to our complete satisfaction. My relatives were very happy; so was I and so was my lovely wife, who is as detailed as women of high standard can be. July 19, 2014
Rated 5.0 out of 5.0 by Good Place My first time to New Orleans and this hotel was good. Had Military discount for all of you who served, and able to walk everywhere. We stayed for 2 nights, and we didn't take the car out once. Just took trolly or able to walk everywhere. Good Stay, definitely going back July 18, 2014
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