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Rated 4.2 out of 5 by 358 reviewers.
Rated 4.0 out of 5.0 by Stay and Cruise Stayed one night and left car in parking while on a cruise. October 17, 2014
Rated 1.0 out of 5.0 by Bad Experience First, we were given room keys to an already occupied room. I am glad we did not go into the room late at night when they were in bed asleep. Second, the air conditioner did not keep the room cool. We set it down to 58 and it still cut off. The room was no where near that. We called the front desk and they said they would check on it. We never heard back from them. Third, We were unable to keep our schedule one morning due to having no hot water to take a shower. Also that night my wife was unable to take a bath due to no hot water. They did give us a coupon for 2 free drinks at the bar but it was only good for beer or wine. We found that out after we had ordered our drinks. There are a lot of homeless in the area so you don't want to walk to Canal Street. Ride the trolley and be with someone. October 16, 2014
Rated 5.0 out of 5.0 by Bell Man and Concierge Upon our arrival( and forgive for not writing down his name but he was diligently on duty on Thursday, October the 9th at 12:00 P.M.) the Bell man welcomed my wife and me and made us felt very comfrontable. When we asked of locations to eat he recommended H I first but also gave directions to close-by establishments. He was especially attentive to an elderly handicapped group that was in the lobby area. His customer service skills were A +. The Concierge, when approached, was very affable and gave Anita and I great ideas on tours. We took the city tour and the guide, Jason , was very informative and knowledgeable about New Orleans. Thank you October 16, 2014
Rated 1.0 out of 5.0 by Stay Away Free Breakfast is actually discounted breakfast! AC works only at 65F!! if you don't like freezing cold this is not your hotel! Bed, well they are old! dirty! and not well kept! Furniture, love them they are the new generation from Holiday inn... I wonder why the mattress are from the 80s!?!?..... Room dirty! no days I was able to return to my room and have it cleaned... I was usually back at 6p.m. and my room was not done... Executive room is like a normal room plus a coffee machine... Asked to have my bed liners changed, UPS we forgot... October 15, 2014
Rated 5.0 out of 5.0 Holiday Inn Superdome We stayed here to go to a concert at the Smoothie King Center which is in walking distance. The staff was very friendly and though they were very busy they checked us in swiftly. The parking was very convenient the way the elevators are set up for access. The rooms were clean and comfortable. We left a jacket behind in the closet when we checked out. When we went back for it we probably only waited about 5 minutes before they had it returned to us. Definitely would stay there again. October 15, 2014
Rated 5.0 out of 5.0 by Great Stay As always our stay was wonderful. We always check availability at this location when visiting New Orleans, which is 3-4 times a year. The hotel is located within walking distance to the Superdome, Smoothie King Center and the French Quarter. you can't go wrong with this location. October 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and helpful staff. I stayed here for a convention. Room was great! Beds comfortable, A/C worked well, TV channel choice good.A little far from the convention center, but only a 15 minute walk. Staff was very helpful in providing directions and suggestions on where to eat. Finding the entrance to the parking garage was a little confusing at first- maybe I missed a sign. October 15, 2014
Rated 4.0 out of 5.0 by Great value for money The staff service was great. You can ask them any question and they provide you guidance about tours, transportation, etc. The facilities were also great. Overall, I got good value for money. October 13, 2014
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