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Rated 4.2 out of 5 by 299 reviewers.
Rated 5.0 out of 5.0 by Best hotel I've ever been to ! Staff was super friendly and helpful. I love the having to have a room key to get up the elevator, this helped me to be able to relax. My children loved this room, bed, pool and food! I would stay here again ! August 17, 2014
Rated 5.0 out of 5.0 by Great service The room was clean and comfortable. Staff was very friendly and helpful. Good deal for cruise and park package. August 15, 2014
Rated 4.0 out of 5.0 by Weekend Trip This is a nice property to stay in particularly if you want to be close to the SuperDome or Hornets Arena. August 13, 2014
Rated 5.0 out of 5.0 by Great location, room and service. I stayed at this hotel three years ago, and since then it has had a make-over. It is a great location for a small walk to the French Quarter and other sites. The cost for a taxi to and from the airport is $33 each way for two people (less for more people). The room was very nice, and the bed was comfortable. The pillows were perfect. The service was great especially the concierge staff. I talked with two of them, and they were a great help and extremely friendly and fun. The food in the restaurant was very good. August 13, 2014
Rated 4.0 out of 5.0 by Courteous staff The staff was very friendily. They acted like they were glad you were there. Even the maids spoke to you. Very quick service. Rooms clean and food in the restaurant was great. August 13, 2014
Rated 4.0 out of 5.0 by Friendly staff We were very pleased with are stay at this hotel it was clean and the staff are friendly from the housekeeper to the front desk always had smile and good day for you. August 12, 2014
Rated 5.0 out of 5.0 by Great location This location was perfect, the price, the location, as well as the staff August 11, 2014
Rated 4.0 out of 5.0 by Close to the French Quarter but pricey I have stayed at this particular hotel on several occasions and have booked numerous rooms for my employees as well. Normally the rate we are eligible for allows for free breakfast and free parking. The breakfast has never been an issue but the parking seems to be hit or miss with the need to remind the front desk staff that we receive free parking. During my last stay I was underinmpressed with the attitude of some of the restaurant staff. I came down one day and asked for a cup of coffee to go and was charged for the cup. I presented my breakfast coupon and was told that it was for dine in only and only after protest was I able to exchange my breakfast coupon for a $2 cup of coffee. During other breakfast encounters I found a 18 percent tip added to the bill (tax and gratuity is not covered under the breakfast coupon) which surprised me since I ate the breakfast buffet. Talk about nickle and diming a guest. On the other hand, my experience with the bar staff was wonderful as was the menu they provided. August 10, 2014
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