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Rated 4.2 out of 5 by 356 reviewers.
Rated 5.0 out of 5.0 by Bell Man and Concierge Upon our arrival( and forgive for not writing down his name but he was diligently on duty on Thursday, October the 9th at 12:00 P.M.) the Bell man welcomed my wife and me and made us felt very comfrontable. When we asked of locations to eat he recommended H I first but also gave directions to close-by establishments. He was especially attentive to an elderly handicapped group that was in the lobby area. His customer service skills were A +. The Concierge, when approached, was very affable and gave Anita and I great ideas on tours. We took the city tour and the guide, Jason , was very informative and knowledgeable about New Orleans. Thank you October 16, 2014
Rated 1.0 out of 5.0 by Stay Away Free Breakfast is actually discounted breakfast! AC works only at 65F!! if you don't like freezing cold this is not your hotel! Bed, well they are old! dirty! and not well kept! Furniture, love them they are the new generation from Holiday inn... I wonder why the mattress are from the 80s!?!?..... Room dirty! no days I was able to return to my room and have it cleaned... I was usually back at 6p.m. and my room was not done... Executive room is like a normal room plus a coffee machine... Asked to have my bed liners changed, UPS we forgot... October 15, 2014
Rated 5.0 out of 5.0 Holiday Inn Superdome We stayed here to go to a concert at the Smoothie King Center which is in walking distance. The staff was very friendly and though they were very busy they checked us in swiftly. The parking was very convenient the way the elevators are set up for access. The rooms were clean and comfortable. We left a jacket behind in the closet when we checked out. When we went back for it we probably only waited about 5 minutes before they had it returned to us. Definitely would stay there again. October 15, 2014
Rated 5.0 out of 5.0 by Great Stay As always our stay was wonderful. We always check availability at this location when visiting New Orleans, which is 3-4 times a year. The hotel is located within walking distance to the Superdome, Smoothie King Center and the French Quarter. you can't go wrong with this location. October 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and helpful staff. I stayed here for a convention. Room was great! Beds comfortable, A/C worked well, TV channel choice good.A little far from the convention center, but only a 15 minute walk. Staff was very helpful in providing directions and suggestions on where to eat. Finding the entrance to the parking garage was a little confusing at first- maybe I missed a sign. October 15, 2014
Rated 4.0 out of 5.0 by Great value for money The staff service was great. You can ask them any question and they provide you guidance about tours, transportation, etc. The facilities were also great. Overall, I got good value for money. October 13, 2014
Rated 5.0 out of 5.0 by A very nice place to stay I always find this hotel to be very accommodating and comfortable place to stay. On this particular pleasure trip, I arrived rather early in the morning and was immediately assigned a room. That was a pleasant surprise and much appreciated. The Holiday Streetcar Restaurant along with room service is top shelf as well. Looking forward to my next visit. If only a courtesy vehicle could be available for short trips (Union Passenger Terminal - National WWII Museum) - that would make it all outstanding as opposed to excellent. October 12, 2014
Rated 5.0 out of 5.0 by Staff and Service We always try to stay with you. The staff is really great. I left some things in my room one weekend and we were not coming back to stay until 2 weeks . Housekeeping held on to my stuff and delivered to my room after we checked in. Housekeeping is always their when you need them, with a smile on their faces. Thank you Holiday Inn. Looking forward to our next stay! October 11, 2014
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