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Rated 4.2 out of 5 by 317 reviewers.
Rated 5.0 out of 5.0 by Great Stay Was introduced to this location a couple years ago by a relative. Had always thought the location would not be an impressive one until we decided to give it a try because we could not find another location to suit our needs at that time. Since then, we have booked this location several times for our visit to the New Orleans area and New Orleans Saints games. Will continue to book in the future. July 2, 2014
Rated 2.0 out of 5.0 by Would recommend, but flaws were evident Lack of curtains to block sun Slow service on roll out mattress Loud/broken air conditioning unit July 1, 2014
Rated 5.0 out of 5.0 by A-1 Just stayed a week at the Holiday Inn Downtown Superdome. The place is stunning. It is all new. It's like 'designer gone crazy'. Every square inch. Rates, location, staff, pool - doesn't get any better. Well done "HI". "I'll be back!" July 1, 2014
Rated 5.0 out of 5.0 by Friendly Staff and good location Nice clean rooms and very friendly staff makes for enjoyable stay! The hotel is in a very good location. Close enough to walk to the French quarter and the trolley. Great bar staffed with excellent mixologists. Try the Strawberry Martini! The one unfortunate item was a lack of working electrical outlets in the room. June 29, 2014
Rated 5.0 out of 5.0 by Clean, conveniently located, good service Located right in downtown New Orleans which puts you close to everything you want to see yet still keeps you safe. Staff is friendly and helpful. June 26, 2014
Rated 5.0 out of 5.0 by New Orleans Convenience at a great price Recently stayed at the New Orleans Holiday Inn Superdome and was very impressed with the helpful, friendly staff. The room was also very modern and clean. Just a short walk to the French Quarter, The Shops, Harrah's, The Aquarium. We will definitely be back - can't beat the pricing for the location. June 24, 2014
Rated 4.0 out of 5.0 by Exceptional staff Friendliest and most helpful staff I've ever experienced at a hotel. June 19, 2014
Rated 5.0 out of 5.0 by Friendly and Comfortable I would definitely recommend this hotel. I have stayed here several times. It is in walking distance of the Superdome and French Quarter. Staff is friendly and helpful, beds are very comfortable and the rooms are very large. June 18, 2014
Rated 3.0 out of 5.0 by So So. Staff wasn't very courteous. No continental breakfast. They did not inform me that they would holding an incidental fee on my card. They told me they would only hold one night. June 18, 2014
Rated 5.0 out of 5.0 by Bath Room Amenities There were three people in the room. Could have used more towels and shampoo and things. June 16, 2014
Rated 5.0 out of 5.0 by GREAT JOB Nice, recently updated room. No issues to report. I will stay here again. June 16, 2014
Rated 4.0 out of 5.0 by big easy style Nice hotel. Friendly staff and charismatic bar tenders. Wonderful sleeping June 14, 2014
Rated 2.0 out of 5.0 by Very nice staff but dirty room I arrived at hotel and staff was very friendly and helpful but when I arrived to my room the sheets and towels were dirty so I called the front desk and they changed me to another room with no problem. June 13, 2014
Rated 2.0 out of 5.0 by Not the best stay I was very disappointed in this facility. Water quality in the rooms was poor (water came out orange when I first ran the tub). A/C was very noisy (woke me up when it came on at night), and then it was silent. No A/C meant I had to change rooms for my last night. I WILL say that the gentleman who came to check on the AC did come up quickly and was exceptionally polite and professional. I tried ordering Room Service based on the in-room menu, and was rudely told by whoever at the restaurant takes the calls that the menu had changed, and they weren't responsible for what information was in the rooms. The term "fitness center" is an exaggeration--1 bike, 1 treadmill, and 1 elliptical for an 18-story hotel is totally insufficient. The concierge staff were very enthusiastic and helpful. June 13, 2014
Rated 5.0 out of 5.0 by Great Staff The staff was extremely friendly and helpful, the location was perfect for our stay. Very clean and comfortable. June 13, 2014
Rated 5.0 out of 5.0 by Holiday Inn by the Superdome in New Orleans You really need to stay at the Holiday Inn, the staff is wonderful and the Superdome is near and transportation is good. Can't wait until my next trip :) Jacq June 11, 2014
Rated 1.0 out of 5.0 by Nice place to stay in downtown N.O. The staff was friendly and informative. The parking is great (we left our car and went on a cruise). In walking distance to the French Quarter etc. June 10, 2014
Rated 5.0 out of 5.0 by Welcoming Staff At our recent stay the staff could not have been more welcoming and helpful. The front desk, concierge, and banquet servers were excellent. The housekeeping personnel we met in the halls were friendly and courteous. We had a wonderful time. June 10, 2014
Rated 4.0 out of 5.0 by VTCI International Member From South Seattle I haven't rated this facility as an overall excellent because the workout facility was done so poorly, stuck basically into what seems to me an afterthought room-like oops we forgot something, I do applaud the efforts to put in substantial equipment, unfortunately this equipment use is very limited especially if a person is interested in stretching or range of motion exercises. I was able to adapt some to do this but didn’t utilize it as I would have liked to because I was concerned about the safety factor. Other than the above exercise item I very much appreciate the attentive staff and hotel’s other amenities. June 5, 2014
Rated 5.0 out of 5.0 by Great Motel My wife and I attended a car show at this motel. The car show was held in the covered parking ramp. The weather was rainy but this motel was great. The restaurant had excellent food at low cost prices. The price you paid for the amount of food you received was not expected in the big city. The waitresses, Sha and Melissa, were excellent. They took care of their customers. The desk personnel were well prepared and the security staff helped out very well. I would recommend this motel to anyone. June 4, 2014
Rated 5.0 out of 5.0 by nice hotel good people and facilities. treated well and enjoyed stay. If back in New Orleans, would probably stay here again. June 3, 2014
Rated 5.0 out of 5.0 by New Orleans excellent stay except for the firm mattress that made my back sore. June 2, 2014
Rated 2.0 out of 5.0 by Some issues with Maintenance 1. We arrived late to find out our confirmed room was not available and we had to take something else. Then the next day we had to move to our prior selection. Wonderful. Then the toilet started to scream after being flushed. We informed the desk at 7:30 pm and assumed it would be fixed when we returned from a class. At 9:30pm it was not fixed. Desk said maintenance was not answering their phone. Finally a mam showed up, worked on the toilet and said he needed "something" and left-and did not come back! We waited and finally called again, this time Juan came, he works the night shift. The first man went home. Juan fixed the toilet. Good Man. But by this time it almost 1am. So we missed our morning meetings from our program. Later the desk people gave a ticket for a free cup of coffee, beer, or a coke! I was insulted, our inconvenience was worth much more then that. The staff were friendly and helpful (except for one maintenance man). June 1, 2014
Rated 3.0 out of 5.0 by Comfortable bed but expensive We needed a one-night layover between trains; we had to be on a 7:00 a.m. Amtrak train. But we are used to staying in motels when traveling --ase had up in Laurel -- that had a full breakfast as part of the room rate; ad the cost was much less. One the few occasions that we stay in downtown hotels, we find the cost higher and the service less. We had to request towels when we got into our room. The woman cleaing rooms down the hall could not understand us, so we had to call the desk and then the manager brought us towels. There was no 24-hour coffee service in the lobby. May 29, 2014
Rated 4.0 out of 5.0 by Internet issues and parking fees Overall our visit to NOLA HI was pleasant. Location is close enough to Canal street to walk to everything, but it is a long walk if you aren't in shape. We were there prior to our cruise vacation and the access to the port was a very easy drive. My only major issue was a very poor WiFi internet connection for being on the top floor and at the end of the hall. It would not stay connected and would take forever to send & receive. I had to use my data phone services to take care of business. Front desk staff said they were working to resolve the internet issue. Second was the fee for hotel guest parking. I felt this wasn't exactly fair because they charge a much lower fee for overnight parking - out by 6 AM . Our stay was just the night - arrived about 4 PM, check-out around 10 AM. FYI: Port parking was half what HI charged per day. May 28, 2014
Rated 3.0 out of 5.0 by Friendliness All in all the Hotel was good. Only the friendliness of the staff was more then unfriendly. As we arrived at the Hotel and entered there was no Hello how are you or Welcome. After a few minutes one of 3 asked what can we do for you. The room maid was also very unfriendly. No good morning when we walked passed her. Besides the unfriendliness the Hotel is very clean. The food was good. The location close so we could walk everywhere. I still would recommend this Hotel. May 27, 2014
Rated 5.0 out of 5.0 by Comfortable room and friendly service This Holiday Inn was a good choice for our visit to New Orleans. It was close to the French Quarter without being in it with the associated noise that would occur. It was also close to the trolley line that made it convenient to getting around if you don't feel like walking, which we did a lot of. The rooms were comfortable, the pool was relaxing, the restaurant was adequate and the entire staff was friendly and helpful. Our only negative was that the phone in the room was out of commission for the entire week we were there. May 25, 2014
Rated 5.0 out of 5.0 by The place to stay Spent two nights at this hotel and it was lovely. A slight 'hiccup' with check in was handled beautifully and the room was super. The staff is exceptional. Very professional, courteous and truly helpful. Keep it up!! May 22, 2014
Rated 3.0 out of 5.0 by Staff off their game Room, location & physical amenities all good, but some staff let the team down. Concierge did not know that NBA had finished their season and poor knowledge of other local events. We asked front desk to book a taxi to airport the night before our departure - when we checked out the next day - no taxi! We only made it to our flight by another guest sharing his taxi. House keeping also visited way too early in mornings. Front desk also made mistakes with room keys - one needed to be re-programmed. May 19, 2014
Rated 5.0 out of 5.0 by Overall exceeded expectations We were here to support our son who was a patient at Tulane Medical Center. The staff of this hotel went out of their way to help us deal with the stress and special considerations were there at every step. The room itself was a great value and we greatly valued the hospitality. Highly recommended May 18, 2014
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