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Rated 4.2 out of 5 by 370 reviewers.
Rated 5.0 out of 5.0 by Warm, courteous and refreshing The hotel is slamming; I first visited this facility right after Katrina. I am a witness to the deep renovations it has undergone. My relatives who came from half a dozen states loved and enjoyed it. The staff was attentive, courteous and customer satisfaction-focused throughout our stay. The meeting rooms were clean and neat; they were set to our complete satisfaction. My relatives were very happy; so was I and so was my lovely wife, who is as detailed as women of high standard can be. July 19, 2014
Rated 5.0 out of 5.0 by Good Place My first time to New Orleans and this hotel was good. Had Military discount for all of you who served, and able to walk everywhere. We stayed for 2 nights, and we didn't take the car out once. Just took trolly or able to walk everywhere. Good Stay, definitely going back July 18, 2014
Rated 3.0 out of 5.0 by Nice service, but some issues. Good service. Seemingly clean rooms and nice design. Had a roach in my room, tho. July 17, 2014
Rated 5.0 out of 5.0 Great stay!! Solo traveler for Essence Festival - very safe hotel and great location to superdome. Security is on point. Good customer service. A short walk to trolley and canal street. Rooms are nice and big with frig and microwave. Only thing I wish was the bar to staye opened later to enjoy a drink after the concerts. Would definitely be staying there again, wish I could make my reservations now for next year. July 17, 2014
Rated 3.0 out of 5.0 by This year's hotel visit wasn't a good stay... This was my 4th year in a row staying at Holiday Inn Superdome and it was disappointing. While the front desk service was pleasant and had not changed in any way, I cannot say the same about the room and the service we received. First, the bathtub had a slow drain and while taking a shower I was in standing water. Maintenance was called but the water still was slow running out of tub. Second and the most unacceptable issue was the maid services to our room. A full trash can wasn't dumped one day and I had to report it to the front desk for housekeeping. Also a bar of soap that had fallen under the sink floor sat there for 3 days until we set a 'trap' for the maid by putting all the dirty towels under the sink where the soap bar was located! This shouldn't have been necessary if the room was being cleaned properly each day. Whoever is in charge of housekeeping needs to ensure that the maids are on top of their game because I definitely has issues with the cleaning service this July. July 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed . We were in New Orleans for a family Reunion. I stayed at the Marriott on Canal the first two nights and moved over to the holiday Inn for one night. The staff was excellent for our banquet and breakfast , the next morning. The lobby could be a little larger. July 16, 2014
Rated 5.0 out of 5.0 by A New Orleans Gem A wonderful hotel with the most friendly and helpful staff . The rooms were big and very comfortable beds. The breakfast was also very good and a great value. The street car stops close to the hotel so getting around is very easy. The atmosphere is very relaxing and welcoming. We were very pleased and will definitely be back ! I would recommend this hotel , you will be very pleased! July 16, 2014
Rated 5.0 out of 5.0 by Restful Time For a Family Reunion and the 3 night stay the hotel was excellent. We enjoyed our stay. July 16, 2014
Rated 4.0 out of 5.0 by Decent Hotel The hotel was decent. It is convenient to the attractions of Bourbon Street and New Orleans as a whole. July 16, 2014
Rated 5.0 out of 5.0 by Great stay! This is the second time I have stayed at this hotel! Highly recommended! Great staff and great rooms! July 15, 2014
Rated 4.0 out of 5.0 by Visit for business Good Staff, Good price Beds are a little small. "free breakfast" did not include tax so not really free. July 15, 2014
Rated 5.0 out of 5.0 by Excellent place to stay I stayed at the Holiday Inn Downtown Superdome from March 2014 thru July 11, 2014. So I know the hotel pretty much inside and out. Pros: -Staff! The staff was phenomenal! Especially Scott (bartender), John/Jon (front desk), Thais (sales), Bydrow (bartender), Melvin (front desk) as well as the many people of the housekeeping department. -Location was great for my needs as I was within walking distance to Benson tower and the Superdome -The beds were extremely comfortable (I wish I knew the make and model) and the rooms I stayed in were larger than expected -Free wifi (even if it was kind of slow, being free was always a plus) -The food was better than I expected -Nice pool with a cool view Cons: -The gym. Tiny room and half of the equipment is either broken or breaking and not much variety of equipment -I stayed in many rooms (all on the 18th floor) and I always had problems opening the sliding glass door to the balcony Overall, I will most likely be coming back for work and look forward to staying here again July 14, 2014
Rated 4.0 out of 5.0 by Decent Hotel The hotel was decent and it was conveniently located. The parking fees of $29 dollars per night was high I did not learn that parking for government and military was free until the end of my stay and the charges could not be reversed. July 14, 2014
Rated 5.0 out of 5.0 by Excellent Visit It was an excellent experience while in New Orleans. Enjoy the comfort of the room, including the bed and air conditioning. July 14, 2014
Rated 5.0 out of 5.0 by Great service and location. My husband and I visited NOLA for the Essence Festival. This was our first time staying at this hotel. It was a great location to go anywhere in the French Quarter, Convention Center, Casino and the SuperDome. The staff were friendly and helpful. Great experience. July 14, 2014
Rated 5.0 out of 5.0 by Wonderful Stay I must say I have stayed here everytime I have traveled to New Orleans. It was the best stay ever, The staff are wonderful and you won't be sorry you chose the Holiday Inn Superdome. The staff and service is so amazing. I loved everything about this hotel. The location is in walking distance to everything. I am not a big fan of bourbon street but you can walk to it from this location. Simply the best and wonderful Mrs.Patrice and the Valet service guy that on 3-11 I forgot his name but he was there smiling and helpful everytime during my stay. Thank you to the staff for a wonderful stay. July 12, 2014
Rated 5.0 out of 5.0 by Very Friendly/ Beautiful Hotel 1. the hotel was absolutely beautiful, loved the pink and animal print touches! 2. the bartender was funny and very knowledgeable about his job. 3. the front desk was very friendly, and the rooms were clean :) July 10, 2014
Rated 1.0 out of 5.0 by My money was stolen from the room. The hotel concierge gentleman was very friendly, but the front desk staff were not helpful. My money was stolen from the room. I do not recommend this hotel. July 9, 2014
Rated 2.0 out of 5.0 by Not so good experience I was there during the Essence Festival and the stay was not that plesant. As a Gold member, I was not greeted as one, the person at the front desk was rude and hurried me along. Any questions that I had, she responded as if I was annoying or irritating her. Ran out of towels during my stay, in-dining room service was slow and when my food arrived, it was luke warm Will not be staying here again! July 8, 2014
Rated 5.0 out of 5.0 food service and set-up The service provided was very good every thing was set-up for our reunion and the food was good. would do it there again. July 8, 2014
Rated 4.0 out of 5.0 by Elevator the Elevator wasn't good for every time you used it the room key was needed. annoying. July 8, 2014
Rated 5.0 out of 5.0 by Business Stay I stayed at this hotel because there were no other rooms available at the hotel my conference was being held in. I wasn't disappointed. My husband and I stayed last year and had a great time. July 7, 2014
Rated 5.0 out of 5.0 by Excellent for Amtrak layover This is my hotel of choice for the one night layover between trains when I'm travelling on Amtrak. It's a very short walk, if one doesn't want to wait on a taxi, or the weather in the morning is irresistible. Check in is courteous and efficient meaning getting to bed and to sleep is no problem. The room was modern, clean, and quiet. The bed and pillows were superb for a great night's sleep, and the room rate doesn't give one nightmares. July 5, 2014
Rated 5.0 out of 5.0 by Great Stay Was introduced to this location a couple years ago by a relative. Had always thought the location would not be an impressive one until we decided to give it a try because we could not find another location to suit our needs at that time. Since then, we have booked this location several times for our visit to the New Orleans area and New Orleans Saints games. Will continue to book in the future. July 2, 2014
Rated 2.0 out of 5.0 by Would recommend, but flaws were evident Lack of curtains to block sun Slow service on roll out mattress Loud/broken air conditioning unit July 1, 2014
Rated 5.0 out of 5.0 by A-1 Just stayed a week at the Holiday Inn Downtown Superdome. The place is stunning. It is all new. It's like 'designer gone crazy'. Every square inch. Rates, location, staff, pool - doesn't get any better. Well done "HI". "I'll be back!" July 1, 2014
Rated 5.0 out of 5.0 by Friendly Staff and good location Nice clean rooms and very friendly staff makes for enjoyable stay! The hotel is in a very good location. Close enough to walk to the French quarter and the trolley. Great bar staffed with excellent mixologists. Try the Strawberry Martini! The one unfortunate item was a lack of working electrical outlets in the room. June 29, 2014
Rated 5.0 out of 5.0 by Clean, conveniently located, good service Located right in downtown New Orleans which puts you close to everything you want to see yet still keeps you safe. Staff is friendly and helpful. June 26, 2014
Rated 5.0 out of 5.0 by New Orleans Convenience at a great price Recently stayed at the New Orleans Holiday Inn Superdome and was very impressed with the helpful, friendly staff. The room was also very modern and clean. Just a short walk to the French Quarter, The Shops, Harrah's, The Aquarium. We will definitely be back - can't beat the pricing for the location. June 24, 2014
Rated 4.0 out of 5.0 by Exceptional staff Friendliest and most helpful staff I've ever experienced at a hotel. June 19, 2014
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