Rated 4.2 out of 5 by 502
Rated 5.0 out of 5.0 by jazz606 jazz fest
staff was great / manager helped solve a problem that arose before check-in/ location excellent / close to french quarter /stayed on a upper floor good view
May 1, 2015
Rated 5.0 out of 5.0 by partymaster Excellent Location, Great views, Great Staff
Perfect Location for that New Orleans getaway! Great food, service and facilities. Worth staying at. The Bar area is beautiful and very relaxing.
May 1, 2015
Rated 5.0 out of 5.0 by 1ragincajun Making the Big Easy, easier
Fridge, microwave all you need to extend the pleasures of New Orleans cooking. Slept so well decided to stay in a day a just to relax.
April 30, 2015
Rated 5.0 out of 5.0 by marksbudboat Always a great stay!
The location away from Bourbon St, yet the ability to get around town easily, is ideal for us. The large rooms with open porch (fresh air!) made the room feel less like a hotel room, and more like a temporary home!
I've recommended this hotel to many others, who initially think it's crazy due to the location, but agree after staying.
Have stayed at this hotel 5 times now, and will continue to as well.
April 30, 2015
Rated 4.0 out of 5.0 by sblavis Excellent stay for Jazz Fest
Excellent weekend for Jazz Festival.
Staff very helpful for directions/cab
Room very clean with small balcony, refrig, safe, and microwave
Room modern with comfortable furniture. Could maybe use a chair or two on balcony.
Pool was heated and very clean.
Dinner at restaurant had decent menu and service. A little pricey, but typical of hotel restaurants.
Some confusion with housekeeping staff due to their lack of English comprehension. Front desk called to follow up on the towel situation, but our room was never cleaned.
Excellent location and proximity to shuttle and French Quarter.
Felt safe walking to and from hotel, and in parking garage.
April 29, 2015
Rated 5.0 out of 5.0 by Batman1208 above average
pleasant stay, conventent location to all city.
nearby Rouse upscale grocery store
April 28, 2015
Rated 2.0 out of 5.0 by slb1234 I expect more for what I paid
Room was clean and mattress was comfortable.
Staff were courteous, but not very responsive to my complaints. 1) cable was out, 2) wifi was out, 3) gym equipment was out-of-order, 4) vending machine on my floor was broken, 5) toilet seat wouldn't stay up, 6) no vent in the bathroom, 7) maid woke me up at 11 pm knocking on wrong door, 8) I asked to see the breakfast menu the first night I arrived, no one could get me a menu, 9) I ran out of dental floss and asked for help at the front desk; I was told to walk down to drugstore during the night. I voiced most of these concerns to the staff and was told "sorry" several times, but nothing was resolved. I again voiced my concern at check out and was told "sorry". No one offered to have me speak to a manager. I finally had to ask them if I could speak with a manager. He again said he was "sorry" He offered to refund one night of my stay. We'll see if that happens. For a little more, I could have stayed at a nicer hotel. I probably should have. One other personal preference: I don't like the wall hangings. They are 60's style. The one in my room was actually rather creepy at night. I tried to hang a towel over it. This is New Orleans; put up some local flavor.
April 24, 2015