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Rated 4.3 out of 5 by 762 reviewers.
Rated 5.0 out of 5.0 by Service with a smile From our arrival to departure the front desk staff, bellmen and concierge were friendly, helpful and professional. Great location close to the trolley. Comfortable beds. Restaurant service and food very good. May 21, 2016
Rated 4.0 out of 5.0 by great stay wonderful location, great price. Except for the construction right outside my window this was a great hotel to stay. May 16, 2016
Rated 5.0 out of 5.0 by 5-2 to 5-5 Great location for our needs, will definitely stay again. May 9, 2016
Rated 5.0 out of 5.0 by A hospitality We were treated like royalty the minute we stepped in the lobby. The staff went over and above to make sure every need was met. May 9, 2016
Rated 4.0 out of 5.0 by Pleasant stay overall Nice location and very pleasant staff. Issue I had with property is when we first arrived we arrived early and understood there probably wasn't going to be a room available but that wasn't going to be an issue because our friends already had a room and we could store our stuff there. We were advised that rooms were not ready but as soon as they became available per our room request they would call me. We left the property and explored the city when we returned to check in I was told that my room request could not be accommodated, of course this was starting to upset me as we were originally told that we would get room we requested and would receive a call when ready. Front desk clerk Donavon was very helpful and was able to finally honor our request. Construction noise next door was annoying in the mornings and I feel rates should have reflected that. Also construction workers were constantly ogling female guest at the pool. May 9, 2016
Rated 4.0 out of 5.0 by Feel at Home As in previous years, the staff make feel at home for my stay in New Orleans. I feel comfortable and safe even though the surrounding area is going through some major transformations. The location is great to all the public transit, and is close to all the sites in the French Quarter. May 8, 2016
Rated 1.0 out of 5.0 by Cancellation Policy I was told when I booked the room that I could cancel before 4pm on Thursday. We had to cancel at 8am Thursday. They told us we were too late. I asked them to use my points since I couldn't cancel. They said they couldn't use the points and would have to charge my credit card. I no longer see the benefits of this points program, and will no longer spend 3-4 nights a week, 2-3 weeks a months at Holiday Inn hotels. I will make arrangements elsewhere. Platinum Elite memberships means squat. May 8, 2016
Rated 5.0 out of 5.0 by Great stay Nice and modern hotel, friendly staff and good size room. Great place to stay for combined business and pleasure. May 6, 2016
  • 2016-05-29 T14:56:01.777-05:00
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