Rated 4.3 out of 5 by 668
Rated 4.0 out of 5.0 by xenolsuint Excellent service, accommodations, poor expensive food
Staff was excellent in all areas. Accommodations clean and comfortable.
Restaurant food expensive and awful. Crab cakes had no evidence of any crab. Shrimp in shrimp creole was mushy frozen shrimp and creole sauce not appetizing. Sandwiches at lunch were sub-par.
Hotel very good. Find a better place to eat.
November 23, 2015
Rated 5.0 out of 5.0 by GerryWol Total value for money
Such a great price-point. Definition of beating expectations and value for money
November 23, 2015
Rated 4.0 out of 5.0 by Longing for furniture Almost perfect
I traveled here for business. I wanted to stay within walking distance of the french quarter and this fit the bill.
The staff was excellent and very friendly.
The bartender in the lounge was very personable and informative about where to go to see attractions and get around.
Room was great, it was nice to have a balcony. Very clean, comfy bed. Even had good water pressure way up on the 18th floor.
The only issue I have with this hotel is this: I called when I placed my reservation to see if there was a parking fee. I was informed there was a $29 fee, unless you were a AAA member, then parking was free. I made my reservation here with that information instead of somewhere else as my employer doesn't pay for parking if there is a more affordable solution. Upon arrival I was told that the information I was given was wrong and I had to pay the parking fee.
It would have been nice to have the breakfast buffet like at many Express locations, but I understand that this is more of a tourist hotel than business, so not too torn up about that point.
I would definitely stay there again.
November 18, 2015