Rated 4.2 out of 5 by 495
Rated 2.0 out of 5.0 by slb1234 I expect more for what I paid
Room was clean and mattress was comfortable.
Staff were courteous, but not very responsive to my complaints. 1) cable was out, 2) wifi was out, 3) gym equipment was out-of-order, 4) vending machine on my floor was broken, 5) toilet seat wouldn't stay up, 6) no vent in the bathroom, 7) maid woke me up at 11 pm knocking on wrong door, 8) I asked to see the breakfast menu the first night I arrived, no one could get me a menu, 9) I ran out of dental floss and asked for help at the front desk; I was told to walk down to drugstore during the night. I voiced most of these concerns to the staff and was told "sorry" several times, but nothing was resolved. I again voiced my concern at check out and was told "sorry". No one offered to have me speak to a manager. I finally had to ask them if I could speak with a manager. He again said he was "sorry" He offered to refund one night of my stay. We'll see if that happens. For a little more, I could have stayed at a nicer hotel. I probably should have. One other personal preference: I don't like the wall hangings. They are 60's style. The one in my room was actually rather creepy at night. I tried to hang a towel over it. This is New Orleans; put up some local flavor.
April 24, 2015
Rated 5.0 out of 5.0 by Coco1970 A nice outing in New Orlens
We go catch New Orleans Pelicans Games often and like the French Quarter. My Family stayed at this particular Holiday Inn for the first time and enjoyed it's location, it's design, and it's employee's and the amenities. We will begin using the Holiday In for our needs in the future. Thanks.
April 23, 2015
Rated 5.0 out of 5.0 by Lenjo Great location
Friendly staff. Comfortable room. Excellent service. It is where I stay when visiting New Orleans. I visit at least twice a year to see family. It is located within walking distance to family and attractions. We enjoyed our stay as usual. Looking forward to future visits and stays at this location.
April 23, 2015