Rated 4.2 out of 5 by 369
Rated 3.0 out of 5.0 by Gerome88 Decent location
Close enough to the French Quarter to walk. Breakfast buffet food was cold even first thing in the morning. Staff helpful and polite.
October 26, 2014
Rated 5.0 out of 5.0 by GreenApple Excellent Hotel for Business
Everything was good at the hotel. The only issue was the very old sliding doors on the patio did not mask much of the noise of the city. But the staff was friendly, the place was clean and safe.
October 25, 2014
Rated 3.0 out of 5.0 by Bbunch Met my needs
We arrived at the hotel earlier than check in time. Since they didn't know when our rooms would be ready they suggested we keep checking in at the desk...really??? They mentioned much of the staff was on lunch and breaks. In my opinion, the front desk should have taken my cell phone number to call me when the rooms would be ready and offer to stow our luggage so we could start exploring the city. Breakfast-my husband and I arrived first; we asked for a table for 4. Our choices were a wait of 15-20 minutes or we could separate our party and seat 2 at a table right away. Since I was on vacation with my adult children I really wanted us to sit together. Luckily our wait was shorter! However; when my children arrived, they had my niece with them making it now a table of 5. The hostess again tried to break the group up when thank god a waitress offered to push two tables together! Wow why couldn't the hostess come up with that idea? I felt the front desk and hostesses were uptight and looking for ways to not help. Later that evening the bartender had no personality whatsoever. It appeared to be a real chore for him to get us drinks. If customer service isn't your thing what are you working in hospitality for? I hated having to use my room key to operate the elevator. I realize it is for security but it was inconvenient.
October 23, 2014