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Rated 4.2 out of 5 by 378 reviewers.
Rated 5.0 out of 5.0 by Great value Very nice clean hotel with a very friendly staff. Most importantly for me, it is all of that with a great location! Just two short blocks from the Little Italy restaurant strip on Mulberry Ave, it offered excellent closure for the day with the availability of superb Italian Food. An added plus is the included breakfast. And the breakfast staff is friendly and attentive to your needs. July 14, 2014
Rated 5.0 out of 5.0 by Very nice room I stayed here on the 4th of July and the room was small but well decorated. I did not hear much noise later on in the evening even though there were fireworks going off in the neighborhood. The sound was very muffled. The bed was very comfortable with lots of pillows. The best part was the location which was right near my favorite parts of Manhattan, Little Italy, Chinatown and SoHo. I didn't get a chance to walk over to the Wall Street area but did notice that the Brooklyn Bridge was nearby. Everything was within walking distance. At the end of the stay I walked to PENN station which was straight up Lafayette, 4th Ave and Broadway so it turned out to be very direct even though it was a couple of miles. July 9, 2014
Rated 5.0 out of 5.0 by Great Stay! Thanks largely to the wonderfully welcoming efforts of Operations Manager Marianela, our stay at the Holiday Inn Soho was exceptional. We had some special needs arise during the stay and can not say enough good things about the considerate, "above and beyond" service (with a smile!) that we received from the Operations Manager and her caring staff. It is clear that the General Manager, Ayman, has a keen eye for hiring the best people to staff this well-located hotel. We are looking forward to our next stay! July 9, 2014
Rated 3.0 out of 5.0 by Okay for short stay Hotel location is convenient and rooms are fine. Fitness center was in poor condition. Fortunately I have membership access to the nearby NYSC. Hotel did not distinguish itself in either a good or bad way. Reasonable value for the neighborhood. July 8, 2014
Rated 5.0 out of 5.0 by Perfect location to everything! My Son and I went to New York for a visit before he went off to college. Never being in NY before, I did not know what to expect. The area was perfect to everything and the bellmen were so attentive. We have the best view of the city and walking distance to everything!! July 7, 2014
Rated 1.0 out of 5.0 by Not good for extended stay - King Suite (Don't Park Here) We had a King suite but room did not have a fridge nor was there an ice machine on the floor we stayed on. Also my vehicle was damaged while it was parked there. I've called twice and left messages with the "manager" and a week later I have not received a call from anyone. July 7, 2014
Rated 4.0 out of 5.0 by Affordable and friendly I enjoyed every day of this stay, right from the friendliness of the staff down to the ease of check in. Lisa and the other two managers on shift were very helpful in locating a package that a courier had dropped off to a wrong location. The concierge even got involved, the missing package located and all crisis averted. Thanks again Soho staff, will be back again. July 7, 2014
Rated 3.0 out of 5.0 by Good location Room is small and Air conditioner is noisy, but the hotel location is very good, near to subway station and restaurant (chinese and italy) July 3, 2014
Rated 4.0 out of 5.0 by soho holiday inn Parking wasn't awful, obviously. But it would have been nice for them to get with some parking lots and offer discounts for guests or maybe some designated parking areas. Otherwise, it was a nice hotel, the room was kind of small but good enough. The city view was okay. July 3, 2014
Rated 4.0 out of 5.0 by Soho Holiday Inn The hotel was nice. The room was a bit small for the price I paid. The biggest issue was the parking situation. I had to park blocks away for the hotel. There should be designated areas and/or discounts at parking locations. July 3, 2014
Rated 5.0 out of 5.0 by Great Hotel The staff and hotel accommodations exceed my expectations...my only issue is that the initial staff at check in were not as helpful as the the second set of check in staff and check out staff. July 3, 2014
Rated 5.0 out of 5.0 Well serviced stay Good for reasonable requirement and near proximity. Location is also great if you are keen in running or jogging in the area. Great outside morning air and parks. June 29, 2014
Rated 4.0 out of 5.0 by Friendly Staff Holiday Inn was a graeat overall stay, the staff is friendly and very accomidating. The valet for the car was great giving us extra information about our vehicle to make us feel more comfortable with the parking procedures. June 26, 2014
Rated 5.0 out of 5.0 by Good location This hotel was conveniently located near subway stations, was in Chinatown which yes can be chaotic but you also have SoHo, Nolita, Littly Italy, and so much more nearby.The staff was great with speedy check-in and the rooms maybe quite small but after all it is NY and you're only using the room for sleep. June 25, 2014
Rated 2.0 out of 5.0 by valet disaster Had to have the hotel valet park my company truck. Brought it back in the morning with damage. After confronting them, they simply said, prove it. I was completely shocked at the reply. After a cool down period, I calmly showed them the two cameras they had mounted to the building that would of shown my undamaged truck when I originally arrived. They showed no interest in viewing the video. This was simply a horrible case of neglect and poor customer service. Be careful when using Valet. Take pictures of your vehicle before you hand over your keys. June 23, 2014
Rated 5.0 out of 5.0 by friendly staff and overall clean. Good location, it's in SoHo so everything is easily accessible like shopping, restaurants and trains. Staff is good and friendly. June 20, 2014
Rated 5.0 out of 5.0 by Great Location This hotel was great for us. We were visiting from NC for my husband's 30th birthday. They upgraded us the Club floor and gave us complimentary breakfast buffet vouchers. My sister-in-law also ordered Champagne and a fruit and cheese tray that was an unexpected surprise after a long trip in to the city. Our room was spacious and quiet (room 1215). HSKP did an expcetional job with cleaning our room daily and the bellmen were great. The location of this hotel was great. We were right around the corner from the subway entrance and it was a very comfortable walk to Soho, Chinatown, and Little Italy. We really enjoyed our stay and we plan on returning here in the future. June 19, 2014
Rated 4.0 out of 5.0 by Great front desk employees/ bad restaurant service The employees working the front desk were very helpful. Rooms were very comfortable and the beds were too. The problem that I had a problem with the server/ hostess and 24$ breakfast. The server/hostess was very rude and when I asked for either a fork or condiments she had pointed to them and said there they are. The breakfast was not ready when it was supposed to be open, they only had cereal and bread out so I had to come back. When I came back they ran out of some of hot food and did not refill it the whole time I was eating breakfast. June 19, 2014
Rated 5.0 out of 5.0 by Clean and modern Great location next to the subway. Walking distance to SOHO, little italy, east village, and chinatown. Bed was comfortable, room was small but clean and modern with all your essentials. June 18, 2014
Rated 5.0 out of 5.0 by Enjoyed my stay Everyone at the Holiday Soho was very nice from check in to checkout. Very helpful with directions on how to get around the city. June 16, 2014
Rated 5.0 out of 5.0 by Excellent Service. I have stayed here a number of times. I find the staff to be both attentive and professional. From the curbside greeting through check-out everyone rembers you. The only slight downside is the restaurant. The food is excellent, the service can be best described as inattentive at times. Overall this is the best Holiday Inn in NYC !! June 13, 2014
Rated 4.0 out of 5.0 by Very comfortable stay at Holiday Inn, New York-SoHo This Holiday Inn was very good for my 5 nights in New York. The location was excellent for exploring Downtown Manhattan and was great for visiting Little Italy and Chinatown. The staff were extremely helpful and knowledgeable and could not do any more for you. My only complaint would be that it was rather noisy on the 5th floor but with a good set of ear plugs this was soon resolved. June 13, 2014
Rated 4.0 out of 5.0 by Clean modern room The location of this hotel was very convenient since it is next to the transit system (green line) and only a 5 minute walk away from the blue line. SOHO is a great area, chinatown is a good place for cheap eats, it's also walking distance to little italy, brooklyn, and east village. The rooms were small but efficient, very clean and comfortable with modern furnishings. I would definitely stay here again. June 12, 2014
Rated 3.0 out of 5.0 by Great Location It is situated right in the Soho where China Town, Little Italy is just 5 min walk. Walk for 3-4 blocks and you have great shopping streets. Locations are great, Room is not great but ok to stay for couple of night, quite small room but for the value, location, it is ok to stay for short term if you are just stopping by New York. June 11, 2014
Rated 5.0 out of 5.0 by Staff and service great service The staff is always looking to serve customers. Love the breakfast buffet especially the french toast, are the best I ever try. June 10, 2014
Rated 2.0 out of 5.0 by Good location near China town The hotel is a good location - but the rooms are very small. While staff is friendly, the breakfast is very expensive and poor quality - I would recommend going out instead! June 6, 2014
Rated 1.0 out of 5.0 by Terrible stay Worst ever stay. I am a travel agent and I travel all the time. This was very bad. Plus I brought a group of agents to check out ny and the hotel. June 5, 2014
Rated 5.0 out of 5.0 by Great hotel and location for the cost I stayed 5 nights at this hotel with my sister and two nieces. The purpose of the trip was showing them New York for the first time. For our purposes it was a great hotel. Location was very important to us, especially being very close to a subway station, which was the case here. We saw all of New York without ever having to take a cab, including the JFK airport. This hotel has direct connection to JFK through the J line. Also walking distance to SOHO, Little Italy and Chinatown. The beds and pillows were very comfortable and the black outs great to be able to sleep until about 9AM. The room decor is contemporary so no ugly dated flowers, as bedspreads. My only negative comment is that the tub was slippery and I was afraid to fall while taking a shower, but that is fixable. June 4, 2014
Rated 4.0 out of 5.0 by Great location This hotel is pretty new, location is good, 1 minute walk to Chinatown and Soho area. June 3, 2014
Rated 4.0 out of 5.0 by Small but comfortable Staff was great. Check-in friendly and enthusiastic. Check-out simple. Food choices (both in restaurant and room service menu) were quite limited, but we found something to eat that was fine. Room was small and rather dark, considering the price, but since this is NY we accepted it as the norm, with reluctance. But room and bathroom were clean, public areas were pleasant, and location in NYC was great. June 3, 2014
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