Rated 4.0 out of 5 by 154
Rated 1.0 out of 5.0 by DonD Free Pizza is Poor! AC is noisy! Insufficient shower water! NG!!!
The title says is all, I've stayed all over Brooklyn for years & this is
the worst! Stay at any other 2/3 stars before this one & you'll be
It's really overpriced too!
August 4, 2013
Rated 3.0 out of 5.0 by Chicago007 Bad Location
If this hotel was in a better location with easier parking, better streets, and better neighbors, I would recommend it to others. The parking situation is bad. When I booked this room, the website indicated $30 per day at Vic's Parking which is directly behind the hotel. It also said the parking fee can be added to the hotel bill if I wanted. When I arrived at the hotel a few days later, I was told the parking fee was $35 per day and I would have to pay Vic's Parking directly. And though the parking site was behind the hotel, you still have to walk around the block past some seedy looking abandoned buildings. Not a place you would feel safe walking during the night or even day. On the street in front of the hotel, you can park free for ONE hour and that is if you can find a space. Besides the parking, the hotel location is hard to get to if you are coming from the Southeast area. The major street is Flatbush but in order to get to the hotel street (Duffield) from the Southeast, you have to be on the lookout for a little sign that tells you to turn right and then make a quick left. If you miss that turn, then you will have to drive around the one way streets and obey no turns sign. You can get lost easily. Mapquest or GPS will not help because it appears this city made some changes in the streets that Mapquest and GPS are not aware of. Now if you were coming from the other direction say coming off the Manhatten Bridge, its easy to get to this hotel. Mapquest and GPS works from that direction. As for the room itself, it was clean and livable but very small. It was suppose to be suitable for 4 adults. We had 3 adults and could not move around. There was only one chair too.The other negative is that other than the bar, there is no food service within the hotel.
August 3, 2013
Rated 5.0 out of 5.0 by Lynne51 neat, clean and elegantly simple
This hotel was a fabulous choice. Less expensive because of location, close to subway lines, very clean and quiet. Staff was very gracious and helpful. I would definitely recommend this hotel and stay again when in the area!!
August 2, 2013
Rated 4.0 out of 5.0 by AbbySF Great hotel; small rooms
Be sure to ask for a room with two queen beds if you are a couple. The rooms with one king are very small--only a couple of feet to walk around the bed, tiny desk, tiny bathroom. You'll feel very cramped if you say more than a day or so. With two queen beds in a corner room, there is plenty of space for two people, the desk is bigger, the bathroom is bigger. Other than the room size, this hotel is wonderful. Very helpful and very nice staff, very clean rooms, clean décor, no carpeting. This hotel is nicer than the surrounding neighborhood. It has a nicer ambiance than the two hotels across the street--we checked them out while we were there. The Indigo hotel is convenient to subway stations. There are nice restaurants in the surrounding neighborhoods, although not in this neighborhood. You can easily walk to nice restaurants with 15 minutes or so. Prospect Park is about a 25 minute walk. The Brooklyn Bridge is only one subway stop away. Definitely a good place to stay if you are coming to Brooklyn. We stayed 4 nights to visit a relative. About a 40 minute taxi ride from JFK.
July 27, 2013
Rated 2.0 out of 5.0 by Emmy48 AC not working
Sprayed July 19 thru 22nd., when NY was experiencing heat wave. The first day was excellent. AC was working perfect. The next day after battling the heat wave outdoor, we went back to the hotel and the room was warm atb79 degrees after adjusting the thermostat and setting it at the lowest setting at 60 degrees and waiting that the room will get cooler. It didn't. It stayed at 79 degrees. The net morning, I called downstairs and told them about he problem. We were told that since it was Sunday, the engineering personnel won't be in until 10:00 am, and they will check it out. Came back Sunday evening after another day of heat wave , the room is still at 79 degrees. I called downstairs and was told that they have a reord of the problem, but nothing was done. We were offered a different room, but since it was our last night, we did not want to gather our stuff and move to another room. We slept in a very warm room.
Checking out we were given a voucher for $60 for breakfast. And was told that next time they will give me a discount, if I ever go back again.
July 27, 2013
Rated 4.0 out of 5.0 by BleedBlue Great Room, Great Value
What a surprise! my room was awesome! Being a pririty club member, I recieved an upgrade to a suite with a patio overlooking the street. The suite was quite spacious for the location, not what I expected from looking at the outside of the hotel. Also two bottles of watter waiting for me in the hotel room was nice.
The only complaint I would have would be the parking. Not being used to parking in NY area, I was shocked by the $35 per day fee for the parking service around the block. I should have opted for the valet! The parking attendant also claimed that I did not call before I cam down. I had, and when I showed him on my cell phone he claimed to not have talked to me. He must have thought I wasn't a good tipper and was going to show me! I should add that the parking was not part of the hotel, and should be on a separate review.
The hotel and staff were awesome!
July 24, 2013
Rated 4.0 out of 5.0 by GKWtraveler Great location in one-year old boutique hotel with subway station in the same block
There's a subway station in the same block as the hotel that gets one into Manhattan with no transfers; other stations nearby with other subway lines. Very attractive and efficient public spaces (lobby, 2nd floor lounge/computer area/fitness center with sun deck, and rooftop deck overlooking the city. Comfortable bed. Very accommodating and friendly staff. Enjoyed breakfast in the adjoining restaurant. My room was very small, but that's typical in NYC hotels, even in new construction. "Designer" amenties in the bathroom (shampoo, etc.). Three suggestions: (1) a folding luggage "cart," (2) lamp on "desk" (work table), and (3) a "Guest Services" booklet listing services (fitness center, restaurant info, decks, etc).
July 17, 2013
Rated 5.0 out of 5.0 by Miamivisitor Will come again
I would like to begin by stating that I was staying at a friends cousins house before checking in to the hotel. The place I was staying at had no AC so you can imagine with the heat wave how desperate I was to get in to some cool air. I left the house early and figured I would have the hotel hold my bags as I explored Brooklyn. Much to my surprise, at 10 a.m., the front desk checked only to realize my room, on the 18th floor, was available to check in. I have never been checked in so early into a hotel. I was so relieved at this moment I was able to catch up on some much needed sleep.
The room, for a single person is fine for the size (typical for NY). The rooms have very high ceilings with one entire wall being floor to ceiling windows. My view was great, there is some construction going on right next to the hotel so I am not sure for how long the hotel will be able to offer its views. From my room in particular, I was overlooking the Barclays Center.
The location of Hotel Indigo is great. I have stayed in Manhattan many times and decided to start moving away from there as I am better able to get around the city more now. The hotel is next to the Fulton Street Mall and about a minutes walk from the Hoyt Street 2,3 subway station and about 3 minutes from the Q line. You can either walk or take the train to Barclays if you want as it is just about a 20 minute walk. I decided to take a day just walking downtown BK and found the Brooklyn Bridge also within walking distance (even though you can take public transportation to get there faster, I was just enjoying my stroll).
The Brooklyn Brewhouse that is part of the hotel is great. The bartenders and waiters/waitresses were all great. The daily pizza that was part of my hotel package was good quality pizza as well.
Check out was good as well. I had a late flight and they let me check out at 1pm then held my luggage.
I always felt safe and the location is one I would recommend.
July 17, 2013
Rated 2.0 out of 5.0 by ChitownGuy WOW...Not what I expected
The room was the size of a large bathroom, the bathroom was the size of a small closet. No onsite parking, we parked directly behind, where we were directed...problem is there is no rear entrance! We walked around the block with our luggage.
Fire alarm went off at 2:04 am and again at 2:15 to let us know everything was ok...turns out some moron was smoking in his room.
Very Alternative Life Style Décor and feel...
Great Water Pressure in Shower, comfortable bed and a good TV.
I give it a 3 on a scale of 10.
July 16, 2013
Rated 4.0 out of 5.0 by Vancouverite Positive experience
the hotel is generally very clean and almost brand new. though my room was not serviced well. one particular part of the room was not cleaned for 3 days! if you are looking for a decent healthy continental breakfast, you won't get it: no margarine, they cannot even offer unsalted butter. no fruit yogurts! but if you fancy an omelet with all kinds of meat etc they sure can serve you one. I used the business room PCs to check my emails, the chair had an exposed nail, it ripped my trousers off. on another occasion there was a noisy party going on in the same business lounge, thank goodness I didn't receive a call then. access to Manhattan via subway stations is extremely good. if you are a culture buff, Atlantic Ave in Brooklyn is also very close. I was new to Brooklyn, so I felt the neighborhood was intimidating, but I guess New Yorker are used to it. staff service is up to the standard. all in all the price was right.
July 4, 2013
Rated 4.0 out of 5.0 by Angie33 Comfortable and cool room
Stayed for business, was lovely to relax in an air conditioned room during the hot weather. Reception was open 24 hours making departure quick and simple, as well as being good to order cabs. Central location in Brooklyn with a restaurant attached. Very comfortable, good furnishings.
July 4, 2013
Rated 5.0 out of 5.0 by Jane219 comfortable room
Stayed at hotel several times but only was told of membership during last visit. Very unhappy about the points I lost out on, but bedsides that its my favorite hotel in NY.
June 30, 2013
Rated 4.0 out of 5.0 by Tomtom993 Excellent value and a pleasant surprise
I was very happy with the hotel and especially the restaurant/bar. I will recommend this hotel to others.
June 26, 2013
Rated 5.0 out of 5.0 by Jasonmarc Great service and location
Awesome service and the location is walkable to 4 brooklyn neighborhoods to explore. Super close to all of the subways as well.
June 24, 2013
Rated 5.0 out of 5.0 by LSanchezFries Two nights in Brooklyn
We were given the accessible room on the 11th floor, probably because we requested 2 beds and it was a last-minute booking. Very sleek and comfortable, very clean.
The staff, both front desk and cleaning were really, really friendly. One gave us 2 drink vouchers (which we didn't end up using) and the other was lovely about giving directions.
Parking is at Vic's behind the building but you have to walk around the block to get there. $30 a day, pretty friendly guys.
Avoid floor 8 in case you get the room with the ice machine right outside of it--that would be really annoying.
June 23, 2013
Rated 1.0 out of 5.0 by ashen0ne Well meaning, but incompetent.
During my stay here i was plagued with constant troubles and inconveniences from a staff that seemed in equal parts not well trained and not at all co ordinated. this included being kicked out of my room 2/3 of the way into my stay and forced to spend 2 1/2 hours in the lobby while they searched through the reservation records. finally the realized that they had booked the last part of my reservation with my given name as the last name and vice versa. was a good room, service staff was very kind. but the experience of being randomly kicked out really cinched it for me. not planning on staying here again.
In addition, room service and various amenities were lacking, at best, claims to have a restaurant with room service which is actually just a bar downstairs with pickup. Room was admittedly slightly cramped in its layout. could have been better organized for its size.
Was not in any way informed that there would be no bathtub, which was unpleasant. However the shower was a lovely one
June 22, 2013
Rated 5.0 out of 5.0 by ScoochMom Fabulous Hotel!
Everything about the Hotel Indigo in Brooklyn was wonderful! The staff was friendly, helpful and courteous, the room was spacious and beautiful, the linens divine, the hotel décor was adorable and the location was perfect for anything we wanted to do in the city. Very close to subway and super easy for cabs. I will definitely stay here again!
June 22, 2013
Rated 3.0 out of 5.0 by iPadRobert As advertised
Indigo as reported by many. Small but clean. Location safe and convenient.
Would stay again if I needed a bed on a pass through as was this occasion. Would not if traveling with companion or for longer duration.
Do not expect any recognition of Club Status...I cant climb the ladder any higher and all it was worth was directions to the elevator.
June 19, 2013
Rated 5.0 out of 5.0 by Chesapeake Great Hotel
We stayed one night and really enjoyed this hotel. It was modern and fresh. We loved the design of the room and bathroom, the beds and pillows were very comfortable. Really liked that there was no carpeting on the floor which made the room feel cleaner. We used the valet service to park our car which worked out fine. The neighborhood was okay, I would not want to walk around at night by myself. I felt the room rate was good compared to a Manhattan hotel, but still a little high. One negative-there was no bottled water offered in the room (either for free or for sale) or a machine in the hotel to buy soda, etc. When we got back late in the evening we asked where in the hotel we could get some water and we were told we could go to the hotel across the street and buy water. We thought that was strange. You can walk to and over the Brooklyn Bridge from the hotel which you should do if you have time. I would definitely stay in this hotel again and would recommend it.
June 15, 2013
Rated 5.0 out of 5.0 by BigOP Unexpectedly Pleasant
Very Comfortable Bed, Great Accommodations and Unexpectedly Pleasant and Delightful Lodging Experience.
June 14, 2013
Rated 5.0 out of 5.0 by William15 Awesome Hotel
Great service, manager said hello really cool rooms, great price for this area!
June 14, 2013
Rated 5.0 out of 5.0 by Kathy1974 Will be back!
First time in this hotel. There five nights, and felt like family when we left. The staff was amazingly friendly and helpful, particularly, Meghan and Yullie (?) at the front desk. I was very sick on the second day and the final day of our stay. The staff was helpful in directing us to a hospital and pharmacy. We did not need the hospital after all. On the last day, I was too ill to travel, so they permitted us to have a late checkout. I was much better by the time we left. They made sure we had cold bottles of water for the drive. I wanted to hug each of them goodbye! The place seemed to stay busy. Lots of people checking in.
Our room was too small, but the design was creative and fresh. The room was sunny and cheerful. There was not an accessible room when we checked in, but they showed us one prior to departure. We will request it next time.
There is a sports bar/restaurant connected to the lobby. It is OK in a pinch. There were no obvious Brooklyn style restaurants on the hotel street. The location was convenient. Parking (two blocks away) was secure; it is not owned by the hotel. Although we did not use it, there is a valet service.Despite these minor inconveniences, We will definitely return to this hotel!
June 10, 2013
Rated 5.0 out of 5.0 by sarahfrnch exemplary service
I just stayed one night prior to boarding the Cunard cruise ship queen Mary, and had such a lot of luggage, and an elderly husband with me and so many needs, with a cut on his arm, and and requirements, extra printing paper, pizza delivered to the roof top, a run to the bar for angostora bitters, a run to the shops for cococaonut water, 99 degrees F. etc. etc and the STAFF WAS ROCK STAR VIP THE HIGHEST SERVICE! calling cabs, , making them wait,,,especially,,,i can't remember his name! oh god! he helped me return the car and everything! young black man who doubles as a handy man outside of the hotel.. A GENTLEMAN . A warm trusty soul. outstanding.
June 9, 2013
Rated 4.0 out of 5.0 by PhilfromUK Brand new hotel and very nice boutique style room and bathroom
We stayed for 4 nights at the end of May and really enjoyed our stay, hotel staff very helpful and whilst the room was small, it was large by Brookyln And New York standard. We would definitely recommend this hotel as the price is also very reasonable.
It's very close to the subway and 15 mins to Manhattan.
June 8, 2013
Rated 5.0 out of 5.0 by CarmenD Affordable convenience, comfort and style
Okay, so maybe I'm biased because I lived in this neighborhood for ten years before relocating. I love the convenience and accessibility of Downtown Brooklyn! I often travel back to my old nabe to visit friends, business trips or just need a dose of home. I used to use a web service to find housing in the area but they have recently adopted an exhaustive invasion of privacy booking practice for customers, which has resulted in my refusal to use that service ever again. I was so happy to find clean, modern and affordable hotel options in my favorite NYC neighborhood with all the services I need (such as Wifi) PLUS services I want (gym, lounge, lobby restaurant). I loved, loved, loved this hotel!
June 8, 2013
Rated 5.0 out of 5.0 by browngirldoesbeauty Beautiful Boutique Property in Brooklyn
Beautiful property, with amazing murals and room design. It's located steps from the subway, and the location is clean, safe and tucked away. The staff is always accomodating, and very informative. I stay here everytime I travel to Brooklyn.
If you stay in the summer, book the room with the terrace; the best room in the hotel.
June 6, 2013
Rated 3.0 out of 5.0 by DDub Pretty Decent
The overall experience was pretty good. However, there was a lot of construction going on in the area (not the hotel's fault) and it was really noisy. I could hear people leaving the club across the street late at night and it seemed like people were throwing trash loudly into the trash can outside in the street all night long. My friend and I were on the 14th floor by the way, ha!
Also, the maid service came at odd hours (during the late afternoon while we were in the room). I had to request a change of towels on one of the days because the maid service did not come in on one of the days.
If you would like a nice, quiet place to stay then I would choose somewhere else. Although I'm not sure what the usual noise level is like for hotels in New York City. I wore headphones and listened to music to fall asleep.
The hotel was really nicely laid out and decorated. It was very modern and hip.
Overall it is a good value. Affordable and pretty close to a lot of subway lines. Also, free WIFI!
June 5, 2013
Rated 5.0 out of 5.0 by Skandtc Great location, king.suite was fantastic, comfy bed and pocket doors!
Location is great, yards away from the 2/3 line, easy trip to Manhattan or mid-Brooklyn. Lots of cool restaurants and shopping nearby. King suite was worth the price, huge bathroom, sitting room with pocket doors to bedroom. Comfy bed and good lighting. Soundproofing could be improved between rooms, but only a problem if neighbor is throwing a big all night party (only one night out of three). Only downside, bar/restaurant was dark and service not great.
May 26, 2013
Rated 4.0 out of 5.0 by Skandtc Great location, comfortable bed, great suite
We had king suite on 18th floor. Loud all night party Friday night in adjoining suite was only downside. Could use better sound proofing. Otherwise, we loved it. Large bathroom with lots of fluffy towels and high- end bath products., Great bedroom, comfy bed clothes, cool pocket doors to living area. Fantastic location close to public transportation. Close to shopping and restaurants.. Hotel restaurant was so- so for breakfast.
May 25, 2013
Rated 5.0 out of 5.0 by Bravo123 Fantastic Staff and Service
Great for the price. Close and walking distance to everything. Looks like the hotel is maintained and ran perfectly. Very helpful and polite staff. I did enjoy my stay.
May 23, 2013