Rated 4.5 out of 5 by 121
Rated 4.0 out of 5.0 by BostonPaul Very friendly staff and modern/clean Room
The staff were fantastic. Wanda at the Front Desk was especially friendly and helpful. Our server in the restaurant was also very friendly, and happy to accommodate our special requests. The breakfast was was also very good. The bar tender on Friday night was rude and didn't provide good service, but that's what you find in NYC bars anyway. Everything in the hotel was perfectly clean and modern. The AC was very strong, as was the water pressure in the shower. The room was a bit small, as was the bathroom, and the bathroom didn't have enough storage space for personal belongings, or places to hang towels.
July 17, 2014
Rated 5.0 out of 5.0 by bobbythetraveler Awesome Hotel and Great Staff
My brother, sister and I went on a vacation to NYC for a weekend and we couldn't have picked a better hotel. All staff members were awesome and the hotel was very clean.
July 16, 2014
Rated 5.0 out of 5.0 by bangrsNmash Excellent Stay
We had a great stay the HI LES. This is my first time staying in a Holiday Inn branded property, and my expectations were exceeded. Updated room, on par with most modern style rooms in the city. We were upgraded to an executive room on the top floor, so assuming the room had more space than a standard room. The space was more than adequate for two people. Everything was clean and new. Bathroom was large for NY standards and we had a great view of the new One tower. Staff were always polite. We are used to staying right in the middle of the hustle and bustle of the city (Times Sq., UES, UWS, ect.). This property is somewhat on the outskirts of Manhattan and bit more quiet one could say, which was a welcoming change. Still some traffic on Delancey though. There are not a lot of the tall buildings immediately surrounding the hotel that one would associate with NY. The area almost has a residential feel to it and there seemed to be more locals than tourists. Subway is very close and convenient to multiple locations around the city. This area is surrounded by some of our favorite (less touristy) areas in the city including SoHo, Chinatown, and Little Italy. There is a 7-11 near by which served our purposes for snacks and water. This location is also very close to Brooklyn which we visited. If you do face Delancey, it will be a little noisy at night, but the AC typically drowns a good amount of the noise out. Privately operated parking lot is across the street from the hotel with good prices. All in all, we had a great stay. We visit the city about 8-10 times a year, so we will absolutely be back at the HI LES. Highly recommended!
July 16, 2014