Rated 4.2 out of 5 by 375
Rated 5.0 out of 5.0 by HOOKED ON IHGrewards CLUB The Staff/Location make this hotel a great choice!
"EXCELLENT STAFF". Very helpful from the time we pulled up to the front doors. Very efficient at helping us get our belongings to room. At time of booking, we chose to add the parking to our pkg. since we had planned on walking everywhere, even to Times Square...although after spending the day there....the cab was well needed to get back to room! We did not see our vehicle until the end of visit(which they accommodated us with a 2 hr late check out!) when we called for it 30 min in advance & the staff notified us in a timely manner when it was at the front doors. We stayed on 14th floor(city view)-nice room, very clean. I had read about the subway running under hotel & was concerned about noise, but after staying here, I will say that, in my opinion, noise from subway is not a problem at this hotel, as the reservationist had confirmed...not even on lower levels of hotel. This hotel was great all round, no concerns whatsoever.....enjoyed every minute of our stay here in the "HEART OF SOHO"
April 10, 2014
Rated 4.0 out of 5.0 Staff provided grat service, Clean and efficent
I was there with my daughter for her college orientation and we were able to get easily and conveniently. The staff was patient and thorough.
April 9, 2014
Rated 4.0 out of 5.0 by 55eng good location
location good to subway system and lower Manhattan, close to chinatown for good food and shopping
April 8, 2014
Rated 4.0 out of 5.0 by noreaster Great Location and Staff
The Holiday Inn SOHO is walking distance to many downtown or midtown attractions. It's also located one block from the subway, so getting around NYC is easy.
April 7, 2014
Rated 5.0 out of 5.0 by NYJEN Holiday Inn New York Soho
Excellent hotel. Excellent Staff. Easy to find in NYC if you are driving. One of the nicest and most accommodating hotels I have ever stayed at in NYC. Just delightful. Lisa at the front desk was excellent as always are the valets.
April 6, 2014
Rated 5.0 out of 5.0 by BigAppleTraveler Convenience to Chinatown
Nice to be close to Chinatown and Little Italy where you can savor all of the various cuisines.
April 5, 2014
Rated 5.0 out of 5.0 by Nashguy Great NYC stay in SoHo/Chinatown
The staff was friendly and efficient, the room was clean, comfy and roomy (by NYC standards), and the location is handy near multiple key subway lines. Makes a good home base when visiting Manhattan for fun or business.
March 31, 2014
Rated 5.0 out of 5.0 by GertrudeAlice Great bed, cozy room
Happily settled into a cozy, dark, king-sized bed/room
with all amenities. Staff friendly and location ideal for us. Perfect stroll to Little Italy or chinatown.
March 31, 2014
Rated 5.0 out of 5.0 by marisa_c Friendly Staff, Clean Rooms
The room is small, yet reasonable for NYC. The subway station is just steps away. The room was very clean and the staff was friendly.
March 29, 2014
Rated 5.0 out of 5.0 by HS718 Thank you
The hotel was excellent and the staff were very helpful. The bed was very very comfortable and everything went smoothly. We would be glad to stay there again.
March 29, 2014
Rated 3.0 out of 5.0 by LuSobs Great Value
Pretty good value for NYC hotel. Its SoHo but actually Chinatown. Staff was awesome; plus we had a great sleep.
Floor Halls and corridors could use a bit better decoration - it feels almost as a hospital. But would stay there again for the value and customer care. Thanks!
March 28, 2014
Rated 2.0 out of 5.0 by Damien Bad experience.
Rooms are very small.
Had to put the AC to warm up the room but device was very noisy and could almost not sleep.
Bathroom was a bite dirty and some samples missing.
Staff at the front desk was not really pleasant. Neither was the one at the breakfast.
"Fitness center" is a bite pathetic... two running machines and a bike.
Experience was pretty bad and i would avoid this place in the future.
March 25, 2014
Rated 4.0 out of 5.0 by afafafzzz tv system needs to be better
maybe i had bad rooms, (521 and 919) but the time lag between changing the channel on the remote and the tv responding was irritatingly long! Did not make surfing to see what's on the tube a pleasant experience. Other than that, no complaints!
March 21, 2014
Rated 5.0 out of 5.0 Great Stay Great location
Comfortable and updated hotel close to lower Manhattan at a reasonable price! Super friendly staff.
March 20, 2014
Rated 5.0 out of 5.0 by ahale505 Great Location, Reasonably Priced
This is my second time staying at Holiday Inn New York-Soho, and I must say, it's a great hotel. Friendly staff, good food, and decent amenities. I was thankful that I could check in to a room at 7 am. It definitely doesn't hurt to be a Platinum member, but I was surprised that I didn't receive any bottled water or snacks. Breakfast plates were large and hearty, but a bit overpriced. Rooms are small, but nice and what do you expect for Manhattan. The hotel is located in a great area - in the middle of Little Italy and Chinatown. It's an easy walk to shops, restaurants, and night life. I also felt safe in the neighborhood. Overall, I recommend this hotel to first-time visitors to NYC or even the frequent visitor. Enjoy.
March 20, 2014
Rated 4.0 out of 5.0 by CityBeachLover Another fine stay in Soho
I like this hotel property - it offers simple clean guest rooms with decent beds and clean bathrooms. It is fairly quiet and seems to attract lots of well mannered European travelers and business folks like me. I don't need the fancy lobby doubling as a night club/lounge when I can stay in Soho near the 6 train and get to the spots I want in downtown.
March 19, 2014
Rated 5.0 out of 5.0 by The Analog Kid Better than anticipated
The room was small but comfortable. I couldn't hear my neighbors. I could feel the subway, but that was the only real disturbance. On the plus side of being over the subway, it made for a real easy commute to just about anywhere in the city.
March 19, 2014
Rated 5.0 out of 5.0 by Trish D Clean Accomodations
Clean, spacious room and professional, courteous service from hotel staff.
March 18, 2014
Rated 5.0 out of 5.0 by Leona7 Great service!
Great service at this property. Also, in a great location in Soho. We would definitely stay here again!
March 14, 2014
Rated 3.0 out of 5.0 by Mr Planes Super friendly and helpful staff.
The best Holiday inn I've stayed with. Friendly staff and clean facilities in this very funky neighbourhood with cool cafe's and shopping.
March 12, 2014
Rated 4.0 out of 5.0 by JST64 Lower East Side Lodgings
Very reasonable for Lower Manhattan. Staff was great. Small room, but not too bad for a NYC hotel not named Waldorf-Astoria or The Plaza. Walking distance to everything in Little Italy and Chinatown. Valet Parking was not cheap, but service was good. Would be 4.5 stars if the parking were less expensive.
March 11, 2014
Rated 5.0 out of 5.0 by Ronak great experience!
great experience! We found free parking right next to the hotel, saved a ton of money cos of that. Staff is friendly, had some elevator issues but that's about it.
March 11, 2014
Rated 5.0 out of 5.0 by ebntpw Great Place to Stay
The staff at this hotel is top notch. They are responsive to all your needs and they work quickly and efficiently. Every time I stay in Manhattan I try to stay at this hotel.
March 10, 2014
Rated 5.0 out of 5.0 by Nahin Great location in SOHO
Comfortable beds and nice clean room/bathroom. Serviceminded staff.
In walking distance to CHinatown, Little Italy, Brooklyn Bridge, Broadway and Wallstreet - perfect location for a holiday! We would recommend this hotel - a great hotel at a fair price.
March 7, 2014
Rated 5.0 out of 5.0 by Jackwagon2 Great value in Manhattan!
Wonderful central location. Very friendly and accommodating staff. Rooms are good sized for Manhattan. Reasonably priced.
March 4, 2014
Rated 5.0 out of 5.0 by RobboT514 My favorite in lower manhattan
This is a great city persons hotel.
The staff were phenomenal, the rooms are clean and updated.
My only caveat is that like I said this is a city person's hotel. The subway runs right underneath it and so you can feel/hear the subway most of the time.
I happen to like that feature, it is NYC afterall, and I have no trouble sleeping in that situation.
March 3, 2014
Rated 5.0 out of 5.0 by arnaldos77 Great value in NYC
The property is well located if you are visiting the Downtown/Little Italy/Chinatown area. Rooms are small but all hotel rooms in NYC are small. Mine was comfortable, clean and well appointed. The staff is plaesant, courteous and very professional. They really gom our of their way to meet your needs. I would certainly recommend the Holiday Inn Soho without hesitation.
March 3, 2014
Rated 5.0 out of 5.0 by LondonTraveller Great stay
I've been staying at the Holiday Inn Soho for 15 years. The staff are great, it's excellent value, and for me, the big bonus is that it's right next to Chinatown.
February 28, 2014
Rated 4.0 out of 5.0 by sharona1763 Fantastic staff ... noisy heating/cooling
The staff - with the exception of 1 concierge - made the stay SO pleasant ! The ladies at the front desk were friendly and efficient and went the extra mile to help us when we ran into trouble with our travel arrangements.
The housekeeping staff were also friendly and did a great job keeping our room fresh even though we kept irregular hours.
The room was pretty spacious with a good-sized bathroom (though not all are the same) with a comfy bed and clean sheets.
Our only complaint would be with the heating/cooling system. It seemed to go on and off every 5 minutes and was very noisy constantly waking us up through the first night. Luckily it was not too cold (we went in February) and we were able to turn it off when we slept.
I would also recommend asking for a room as high as you can get to minimize the subway noise. We were on the 7th floor and it was still quite loud.
February 27, 2014
Rated 5.0 out of 5.0 by Dannyb555 Great place and location
The hotel is right in the heart of the action with Chinatown steps out the door and Little Italy a block away.
I would like to make special mention of your Front Desk manager Lisa. She is hands down one of the most professional and friendly people there. You guys are lucky to have such a person that really understands what hospitality really means. Hats off to Lisa!
February 24, 2014