Rated 4.0 out of 5.0 by Nan65 Small room - neighborhood not great
Bryan at the front desk was friendly, knowledgeable and very helpful.
May 14, 2013
Rated 5.0 out of 5.0 by BurtVegas Good location and great staff
This was my first trip to New York City. The property is located within walking distance of many attractions. Upon check-in, I was greeted by Alexander. He was very professional and courteous. He took the time to inform me about the property (location of the business center, fitness center, & restaurant) and insisted that I contact the front desk should I have any questions or concerns..
After a long day, I decided to enjoy a cocktail and dinner at the restaurant. The service at Contorno's Restaurant was great. Jayne, Spiero (Sp?), & Lisa made me feel very welcome.
My hotel room was clean and very comfortable.
I am positive that I will be staying here the next time I am in New York.
May 13, 2013
Rated 4.0 out of 5.0 by bardo small pretty hotel
Smaller and better than normal big anonimous Holiday inns. Generally cousy, but my room was small and without enough sun light
May 12, 2013
Rated 5.0 out of 5.0 by Tonoficeinaday Location and Nice Looking Room
I have been disappointed by the Holiday Inn brand on a number of occasions but not here. Though our room did not have a great view - it faced another building - it was quite attractive and appeared recently renovated.
The room was tighter than you might find at a more suburban hotel . If the the dresser was a few inches smaller you might have enough for two people to get by at the foot of the bed. There was a fridge, microwave and coffee maker in the room all of which proved useful. I would have preferred the liquid half-half rather than the powder for the coffee. The fridge had no temp control but seemed just cold enough.
The bed and pillows were comfortable.
I had requested a room far from the elevator. I did not realize until I took a quick look around the floor that there was no "far from the elevator". Though we could hear the elevator in the bathroom the noise did not make it into the bedroom area at all and we slept well.
The bathroom is tight. They choose to have that trendy basin-on-table look for the sink which looks great but limits places to place toiletries. There is shower with ample hot water but no tub. The shower has one tiny wire shelf. The little shampoo bottles kept falling over and there was not enough room for my razor. There really should be a larger shelf with flatter wires.
WiFi worked great. We never turned on the TV.
Business center computer was quick to print out train tickets.
Sure wish they had a jacuzzi or pool.
Front desk staff was friendly and helpful.
This is a great hotel and I would stay here again.
May 10, 2013
Rated 5.0 out of 5.0 by goetz79 Modern, Clean fantastic location
Very happy with this choice of hotel.. We would gladly return and will certainly use this location again in future.
May 8, 2013
Rated 3.0 out of 5.0 by K80M Service not as good as usual
This is a regular spot for my business travels and normally the service is excellent but this visit was not as good as usual.
The location is perfect and the value is very reasonable, which is why this is my preferred hotel for NYC.
Overall the room was excellent but a few disappointments this time:
- as Platinum PCR did not receive complementary bottle of water upon check-in
- restaurant was closed in the morning because the chef was late to work so had to go to a nearby cafe
- did not receive complementary morning paper
When I indicated to the hotel staff that my stay was not as good as usual, they dismissed me as if they didn't care.
I'll think of this as a one-off and hopefully this is not the start of a trend of declining service at this hotel, as it would be a real shame.
April 28, 2013
Rated 5.0 out of 5.0 by blueskytv Comfortable, clean room
Great location with very clean and comfortable rooms. The rooms are not large, but how many rooms in Manhattan within a block of the Empire State Building are large? Plus, with free Wi-Fi the my 2 boys were very happy. Super location and easy to get to....when visiting New York City in the future, this is where I will stay.
April 22, 2013
Rated 5.0 out of 5.0 by Gust1976 Just Perfect
If you want to enjoy all what NY has to offer, please stay at this hotel.
April 22, 2013