Rated 4.3 out of 5 by 206
Rated 5.0 out of 5.0 by aaou recommended
recommended in downtown NY to everyone close to many locations
April 12, 2013
Rated 5.0 out of 5.0 by Skifast great location and wonderful rooms
Have stayed there 4 times in one year. Rooms are cozy, best beds in the industry. Bathrooms are neat!
April 11, 2013
Rated 5.0 out of 5.0 by Robacrem327 EXCELLENT!!!
A totally new Hotel in an excellent location, near Empire State, 5th Av., Macys, Penn Station, etc. The view of the Empire State from our room was amazing. The room is very confortable, just a little small when you have a lot of baggage, but it was not a big deal. The location, the cleanliness and the kindness of the staff (reception) was exceptional. I have nothing to complain.
April 11, 2013
Rated 5.0 out of 5.0 by LUFC192 Great stay in the middle of town
All aspects at the hotel were great. Friendly and accommodating staff. Despite the refurbishment of the lobby there were no problems accessing all facilities. The room was well furnished and comfortable with a great view of the Empire State Building. Great value and with Macy's so easily accessible a great shopping experience. Would thoroughly recommend to others and will be returning to this Holiday Inn when we visit NY again.
April 11, 2013
Rated 5.0 out of 5.0 by NYCisTheBest Great stay!
We had a great stay. Will be back.
Would be nice if breakfast was included in the room rates.
April 9, 2013
Rated 4.0 out of 5.0 by Hagay Grate location ,great service,a littler bit noisy
We came after 3 weeks traveling in th US before heading back home,and it was good ending to this trip....
The front dest was very helpfull ,free Internet , very nice rooms good price .....
All what we needed...
For sure will recommend .
April 7, 2013
Rated 1.0 out of 5.0 This location was nothing like the others
I stayed in 2 other Holiday Inns during my 9 day vacation. Two in NYC and 1 in DC. You can see my reviews for those. This location was my first leg and started off extremely bad! The people at the front do not even hold a candle to the staff at the other locations we stayed. THey were incredibly unprofessional, rude and extremely unhelpful. I will never stay at this location when I return nor will I ever recommend to a friend. The things the gentleman did while checking us in were unacceptable. The so called manager fixed his mistake but never apologized...never even smiled once. Which was necessary in the situation. It truly worried me that this was what we were in for at the next two Holiday inn hotels. But thank goodness it's just this location. Never again...ever!
April 3, 2013
Rated 5.0 out of 5.0 by Xavi43 Great Value for Location and Attractions
I booked this hotel at the last minute and got a great deal on it. Its one street over from Korea Town, a few blocks from Penn Station, one street away from the Subway station. Great for shopping (2 Blocks away) and not to far from Times Square.
The only minor inconveinience was the construction in the lobby, but that wasn't a problem for guest traffic.
April 1, 2013
Rated 5.0 out of 5.0 by Mary10 Great room & facitilties
The staff were wonderful with providing info re the city (locations, directions, etc.). The bed was amazing!
March 28, 2013
Rated 2.0 out of 5.0 by UnhappywithHi No lobby, under construction,
For the price, you could stay at a 5 star hotel that has a lobby and common area. The room was too small for two adults and the a/c didn't work. Without an attempt by the manager to make things right by putting 4 beers and some snacks in the room, I would have asked for a refund and went to a different hotel. The hotel lobby was under construction and there was no notification when making the reservation.
March 22, 2013
Rated 5.0 out of 5.0 by Juicyfruithippo Unexpected delight
As demand in New York was very high and I had to make last minute travel plans for an important business meeting I didn't really have a choice but book the midtown holiday inn despite it undergoing building work for a facelift, there were very few rooms left in the entire city. I have to tell you, I got lucky.
Despite building works, the room was fantastic. I have stayed in hotel rooms in New York before where you could reach out and touch each wall from the comfort of your single, lumpy bed, the rooms at Holiday Inn midtown were generous in size, the bed was huge and very comfortable and the staff were cheerful, helpful and very attentive. Breakfast was very good and served promptly and the bar had a certain friendly feel backed up by the staff who were very engaging.
If your planning a stay in the big apple, this centrally located, reasonably priced and newly updated hotel is a bit of a gem.
March 21, 2013
Rated 5.0 out of 5.0 by Mikis “Modern, Great stay Hotel in NYC
I am a frequent traveler for leisure and work - and have stayed in hotels around the world and many hotels in New York. It is always essential for me to find a place that will be comfortable to stay in, have modern features to allow for work on the road and excellent service. I am pleased to say that the Holiday Inn 31st meets all of these expectations -- and on the service point exceeds even my very high expectations. They make you feel at home and treat you nice. I highly recommend this property.
March 19, 2013
Rated 5.0 out of 5.0 by sixdocs Front desk staff VERY helpful
Our stay was just 1 night but we had a great time and received great service especially from the front desk staff, they helped with a Parking fee problem and with a lost item.
The rooms were a little small for 4 adults but we only slept there.
March 13, 2013
Rated 5.0 out of 5.0 by Thus Modern, Immaculate and Safe
Wonderful hotel and staff for first time visit to NYC. Especially loved the pizza and room package. Safe, quiet, clean...just perfect! Within walking distance of many attractions. View of Empire State Building from our room was a bonus!
March 12, 2013
Rated 5.0 out of 5.0 by ILoveNY Great Stay
I usually stay in another hotel when traveling on business to NYC. Price was better here than my usual hote. Gave it a try and was super impressed. Will return on business and for leisure. Convenient location to my office on Park Ave but also to 5th Ave shopping and tourist locations. Lot's of great eating nearby as well. Hotel rooms are IMMACULATE though a bit noisy when other guests return to their rooms at 12:30 AM (why do the doors slam so loudly!). Front lobby under renovation so I will be curious to see what it looks like in a few months. Staff at check in was FANTASTIC and helpful. Will recommend and stay again for sure. Kudo's to Greg and Alex!!
March 4, 2013
Rated 5.0 out of 5.0 by Sklila Holiday Inn - Manhatten
When we arrived, the hotel was under reconstruction. However the staff were excellent, check in / out was a breeze,. The value was great, there was no charge for our two kids to stay in the room. compare to other accomodations near by, very affordable. And we had a beautiful view of the empire state building out of our room window.
February 28, 2013
Rated 4.0 out of 5.0 by JeffZ4040 Great view of Empire State Building
Wish that they had completed their renovation of the entrance before we stayed. Would like to see what it looks like when it is done.
Did not dine at their restaurant, but did have the pizza sent up twice and it was pretty good.
Did not get to see the roof.
Would stay here again.
February 27, 2013
Rated 4.0 out of 5.0 by VRLAW Super Clean
I wasn't expecting much, but the experience was great, great check In and Check Out, spacious room(NYC standards), super clean, nice people. Only complain was the restaurant, it seems I did not sit well with the lady who works at night there, so she could not get me some hot milk for my 3 year old son, well, maybe the kitchen was close as she told me, I don't know. Besides that the experience was great, nice people at the front desk and very modern hotel.
February 10, 2013
Rated 4.0 out of 5.0 by VB51 Good place in the city
I enjoy coming this particular hotel because of the 25,000 bonus reward points with a nights stay helping to earn a free night! It's also accessible to major transportation and the hotel is very clean and a pleasure to stay in. I've never had a bad experience coming here and don't think I ever will.
February 8, 2013
Rated 5.0 out of 5.0 by NY77 Been there before and keep going back!
There are no complaints about this hotel. Location, Service, Cleanliness are all wonderful, as expected.
February 5, 2013
Rated 5.0 out of 5.0 by Airporter Great NY value.
Efficient, clean, friendly and attentive staff service. Good value for NYC. Great low mid-town location with great transport options. Definitely recommend.
January 30, 2013
Rated 5.0 out of 5.0 by JAjaja Very nice
This hotel is new, clean, quiet and very comfortable. Much nicer than another major hotel I stayed at in Manhattan which cost a lot more than Holiday Inn. Good job guys!
January 29, 2013
Rated 5.0 out of 5.0 by SFMMARTI Comfortable enough
Small room, but very good service and clean. Front Desk excellent.
Very well located.
January 28, 2013
Rated 5.0 out of 5.0 by DawnS Staff and comfort
Staff was extremely accommodating,friendly and efficient. The rooms where clean and well kept. I am a faithful Holiday Inn customer and after our last experience in the Teterboro Airport Holiday Inn in NJ, I was skeptical about using another Holiday Inn. You may thank the staff at this Holiday Inn for turning me back around.
January 24, 2013
Rated 4.0 out of 5.0 by AlexBrazil Good Location
Good location between broadway and the fifth. Walking distance from attractions, Madison Square Garden and Times Square.
January 20, 2013
Rated 5.0 out of 5.0 by Brooklynite Top hotel, and affordable
Whether you are planning an overnight stay or a full week (or more) getaway in NYC, this Holiday Inn will add to your memorable stay. Chic but not pretentious, a great staff that is genuinely nice and willing to go the extra mile, a good little fitness studio, the best possible location in the Big Apple . . . it even has a good restaurant and wine bar on the premises. Most importantly, the rooms are clean and nicely furnished, the beds and pillows super-comfy, and you'll have peace and quiet when you need it. I will be back regularly.
January 20, 2013
Rated 4.0 out of 5.0 by TravelerX1y1z1 I would stay again.
The room was nicely designed and of high quality. Actually I did not realize Holiday Inns had interior designs of this caliber ... I always thought of Holiday Inn as more of a clean economy hotel, but the room was actually upscale in terms of quality. The bathroom was very nice. The downside is that the room is small (but manageable for two people), the closet is VERY small, actually it is not a closet but a wardrobe cabinet. The only thing missing was a refrigerator and microwave ... I asked for one ... but they had none ... probably because it was New Years weekend. But my stay overall was comfortable and convenient and so I would stay at this hotel again.
January 19, 2013
Rated 5.0 out of 5.0 by jacobe great service
clean room, nice staff, nice area and good price. I stayed there for 3 days, really enjoyed it.
January 15, 2013
Rated 2.0 out of 5.0 by ThomasK Good but....
Good, small hotel, ideal for vacation trips to Manhattan. Parking in this area very expensive (between 45 - 55$ a night). Don't go there by car.
As a Platinum member I am sued to be able to stay longer or shorter in a hotel depending on my changing business schedule. In this hotel I was charged upfront for the entire stay and when I wanted to leave a day earlier staff did not refund one night. This is the first time in many years being a Priority Club Platinum member. Simple: will not come back to this hotel.
January 15, 2013
Rated 4.0 out of 5.0 by Ginger1956 Made a NYC trip so easy!
This was the first trip for my 21 y.o. daughter and I to New York City. We were a bit nervous, but after getting off the train we were able to walk several blocks and be at the hotel without using a cab. The staff were paient and helpful from the time we got in the door. Hotel was very clean and modern. As you might expect in NYC, the room was not large but it had everything we needed and it was QUIET at all times, even through the night. Bed (king) and pillows were SWEEEET. I had to tinker with the heat setting a bit but soon got it comfortable in the room. We got help many times from the front desk staff on how to get to certain tourist spots from the hotel, and ALWAYS they were informative and kind. We walked from the hotel to the Empire State Bldg, and to lots of shopping. Not a LOT of restaurants in the area of the hotel. We only ate once (breakfast) in the hotel restaurnat, and it was fine. We took a cab to Central Park, took a carriage ride there, then walked to nearby Radio City Music Hall to see the Rockettes Christmas Spectacular (great!), and then took our time walking all the way back to the hotel, window shopping along the way back. Last day we walked back to Penn Central and off to home! I would definitely stay there again. You can't beat the value. The price was the best!!!
January 13, 2013