Rated 4.3 out of 5 by 212
Rated 5.0 out of 5.0 by beaver13 Excellent Customer Service
This was our first trip to New York and the staff at the holiday inn could not of been more courteous and helpful. Rooms are small but who is going to stay in there room when most of the attractions are right there. So glad we made Holiday Inn on 31st our choice!!
December 11, 2013
Rated 5.0 out of 5.0 by TheBus Fantastic
The hotel was new, modern, and clean. The staff was above and beyond friendly and helpful, especially Alma at the front desk. The rooms are larger than normal NYC hotels and the location was great, with walking distances being short for the Theater district, Times Square, etc.
December 9, 2013
Rated 4.0 out of 5.0 by Rodn NY expensive
Excellent location for my business trip. Pricing was too high, but it was New York in the week of the Rockefeller Tree Lighting, and all the hotels jack up their rates I guess. Internet was sporadic and kept kicking me off, and I would have to sign back on. That's irritating when you are trying to work from the room in the evening, I had similar issues last time I stayed there, I guess they can't or won't fix it.
December 8, 2013