Rated 4.3 out of 5 by 234
Rated 5.0 out of 5.0 by Four Character Nickname Pleasantly Surprised
I booked a room at this Priority Club/IHG location mainly due to location and an unbelievable price. Upon arriving, I was a bit dubious: the surrounding streets are nothing pretty or particularly interesting. But inside I discovered an amazingly quiet, upscale, clean oasis. The night before, I stayed at a similar property, but found Midtown 31st Street's furnishings to be far superior.
Great (but small) bath, totally comfortable bed and, again, quiet as a mouse! Had a very minor issue with the TV channels, but no big deal. With easy access to Penn Station and midtown activities, I would definitely stay here again.
February 20, 2014
Rated 4.0 out of 5.0 by Lenny2012 Convenient and Comfortable
This was my third time at this location and I will come back again .
Very clean room and comfortable bed. Friendly service. The location is convenient with reduced garage rates around the corner..
February 17, 2014
Rated 3.0 out of 5.0 by Billips Nice hotel, terrible food service
Nice, comfortable hotel in the heart of Manhattan. One of the worst breakfast experiences I've ever had in NY. Should just shut the restaurant down. Hotel and food and beverage managers generally disinterested in the situation, which was terrible and disinterested service, mistaken orders, overcharging, lack of knowledge about their own menu, little communication ("Oh, by the way, we can't make the oatmeal you ordered 20 minutes ago and the other food order has been sitting under a food lamp for the last 15 minutes"), visible finger prints and marks on the toast etc. Bleccchhhhh.
February 15, 2014