Rated 4.4 out of 5 by 85
Rated 4.0 out of 5.0 by LoveNYC2013 Awesome front desk staff
For the price, this was a good hotel in the Financial District. Within walking distance to everything in that area. The only issue is our room cards kept messing up, so after a long day out, we didn't like having to call for front desk to bring us new cards. Even though they were pretty quick about it. Also, we had the same issue as other reviewers with the water from the shower spilling out onto the bathroom floor. We had to hold the curtain just right or it would make a mess. Issues were tolerable, so I'd stay here again!
July 29, 2013
Rated 3.0 out of 5.0 by Aliyu Review of my stay
The Internet is superb as usual, but rooms too small no refregirator the tV was ceasing, was told the cable was being fixed in whole area.
Overall if you have business you are alone, you will the hotel very much okay, beds are neat, A/C works well the water and toilets fantastic.
The food, breakfast has limited choices too Salty.
As stated above if you are alone and very busy you will find the hotel quite good .
July 27, 2013
Rated 5.0 out of 5.0 by pmarco Great hotel
The hotel is in the southern, financial part of Manhattan: a very beautiful zone, with many shops and facilities but very quiet.
It is near several Subway stations (Fulton, Wall Street, World Trade Center,...), using which it is easy to reach all the parts of New York.
The staff of the hotel is very kind and helpful.
The rooms are very large, comfortable and quiet.
The internet connection (both wireless and wired) is fast and works very well. A computer with a printer is available at the gound floor.
In the restaurant inside the hotel it is possible to eat very good food.
I strongly advise this hotel to all the people coming to New York.
July 25, 2013
Rated 5.0 out of 5.0 well worth the money
Very nice staff, clean room, good location.
It is close to many NY attractions.
Close to restaurant and Subway station as well.
July 22, 2013
Rated 5.0 out of 5.0 by Rivercar They have all I need
Clean rooms and great service is what I look in a hotel and that is what you get on this property. During my last visit they gave me an alternative to a faulty guest PC, and I was able to do what I needed for my office.
Also, location is great, as it is on a quiet street close to the main attractions at the Financial District.
July 19, 2013
Rated 5.0 out of 5.0 by ashea Great location and personable staff
I almost hate to promote this hotel because then there will be less availability for me HOWEVER I must say that the location and neighborhood is great. Pace University and the subway is right nearby as is many shops and eateries.
The staff is very friendly and willing to assist with whatever request you may have.
The restaurant staff is also very friendly and has great variety with reasonable prices
July 17, 2013
Rated 4.0 out of 5.0 by BillyBoy095 Close to subways
Very close to all subways to all directions. Staff very helpful. Felt safe. Had minor problem with smoke alarm but Engineering people came right up and fixed immediately. Front desk arranged return ride to airport at reasonable price. Small general store 10 literally steps away. VERY SMALL ROOMS, though. Anyone unaccustomed to NYC rooms are in for a shock. Though small, still adequate for 4 people since you're not in NYC to sit in the room, after all. I'd stay here again.
July 15, 2013
Rated 5.0 out of 5.0 by KathyNYC Excellent front desk staff, great location
We spent a weekend sight seeing and going to a Broadway show. It was so nice to come back to the close (but very peaceful) location of the hotel. The front desk staff was very helpful and pleasant. The room was clean. Would definitely stay here again!
July 5, 2013
Rated 5.0 out of 5.0 by peter118 Great Front Desk Staff
I stayed at the Holiday Inn Wall Street for a week in June for business training. Though the room was small (as most hotels in the area are), it was clean and comfortable. I was not impressed with the restaurant (tried dinner and breakfast there), though there are numerous meal choices in the area, to more than make up for it. And the exercise facilities (3 cardio machines I believe) was extremely small.
What I was most impressed with, and enjoyed the most, was the front desk staff - Ashley, Stella & Leslie. They were the most friendy, pleasant and helpful people I have ever met. They always greeted me upon entering and leaving the premise. They were right on top of an issue I encountered (with food service). Helpful with directions and directions. Just nice friendly people!!!
Without a doubt, if ever I am back in the area again, I would not hesitate to stay at this Holiday Inn again!!
June 19, 2013
Rated 5.0 out of 5.0 by Monkeyesman First Time in New York
This was my first trip to New York. The rooms are little small, but the staff is excellent and very helpful. I would definitely recommend staying at this hotel.
Thank you for making my NY trip just a little more enjoyable :)
June 11, 2013
Rated 5.0 out of 5.0 by Chris80AUS Surprisingly quiet and cosy
I stayed for 4 nights in the Holiday Inn at Wallstreet, and for a Hotel in the heart of Manhattan, the room was really quiet with close to non traffic noise audible from my room. I was on ninth floor, so maybe that was a reason too. An important thing in a hotel for me are the beds, and in this case they were exceptionally comfortable. I was much better able to sleep than I usually am in an unfamiliar bed. Everything was also noticably clean, so no complaints there. It is expensive, though, but that just goes with the very central location at the south end of Manhattan. I would probably choose it again, considering the comfortable accommodation and the friendly service.
June 8, 2013
Rated 5.0 out of 5.0 by an0n Good value for money
We stayed at the Holiday Inn from May 31-June 2. The staff there was very friendly and accommodating-- we arrived in New York at about 8:30 in the morning and got to the hotel by 9:30, and we were able to get our room even though official check-in wasn't until 3pm. They were also extremely helpful with directions and information on touristy things. Our room was pretty small-- you basically open the door and walk right into the bed-- but it was nothing I didn't expect, and we only went back to the hotel to sleep anyway.
My only issue is with the security deposit. I gave the front desk my credit card at check-in, thinking it was just for them to have an authorized card on file (since they didn't say otherwise), but they actually placed a hold on some funds. It wasn't a large amount, but I would prefer to have been informed about it first, especially because it could have caused me to overdraw on my card.
Other than that, we had a great experience, and I would definitely stay there again.
June 7, 2013
Rated 5.0 out of 5.0 by Cleverdevil Fantastic
This Holiday Inn is a little bigger than the other ones in Midtown/lower Manhattan. The location, while if you're staying over a weekend doesn't have much going on it is located next to the green line and a CVS to make life a little easier on the traveler.
To be specific, the hotel is updated, but nothing close to the new remodels of the HI Expresses. Everything was very clean, the room I had was about the size of a one car garage. There is no pool of course, but that's expected in this area.
However the best part about this Holiday Inn is the service. Everyone at the front desk was incredibly nice and attempted to accommodate our travel as best as possible. The HI on 6th Ave could learn quite a bit from these guys.
Anyway, if you're concerned with where to stay in lower Manhattan:
-Relatively far from Times Square/main downtown activities
-Long ride to/from LGA/JFK (Taxi was around $40)
-Near the green line
-Near a 24 hour store
-Rooms are decent size
June 7, 2013
Rated 5.0 out of 5.0 by Pati57 American Heart Assoc Walk 2013
We stayed at the Holiday Inn May, 29-May 31,2013. You could not find a more helpful and friendly staff. Our room was clean and comfortable and the location was perfect for walking to many of the sites of the Financial District. Do not waste your time with the restaurant in the hotel. You get one "free" Continental breakfast which is either a old muffin which the hotel is charged $8 or fruit or danish and YOU are charged over $6 service fee plus tax for the "free" breakfast even if you are in the restaurant. The extra funny thing about this is they still expect a tip. We had to ask for our check three times and were the ONLY people in the restaurant.
June 5, 2013
Rated 5.0 out of 5.0 by Neil9651 vacation
This is the second time we have a chance to stay at this hotel. We loved it. The location is just right, the accommodations are perfect, the people are caring and friendly and, the service is exceptional. We will definetly look forward to staying there again next year. Thanks!
June 3, 2013
Rated 5.0 out of 5.0 by Elise1545 Relaxing on Wall Street
It was my daughter's first time to NYC and we had such a great time. The location, staff, and condition of the property was perfect. We stayed on the 19th floor and our room was very comfortable, along with the bed and pillows. I will return to this wonderful Holiday Inn Express, staying in the Wall Street area was super convenient to everything; LIttle Italy, Chinatown, harbor, Freedom Towers/Ground Zero and great shopping. Transportation was easy taking the Airtrain from JFK with subway transfer and only walking one block to the hotel.
May 29, 2013
Rated 4.0 out of 5.0 by NicholeB17 Great Service
Staff was very friendly. The room was very quiet which we didn't expect. Room a little small but what do you expect in New York. Free Wi Fi was a great bonus to the stay. Front Desk very helpful
May 23, 2013
Rated 3.0 out of 5.0 by edulaguna Beer for Champagne?
Most of us are familiar with the expression "wanting Champagne on a beer budget". Well, this hotel is "getting beer but paying for Champagne". As a loyal IHG visitor and Priority Club member, I'll leave it at that.
May 21, 2013
Rated 4.0 out of 5.0 by rjp2013 Business Trip
I arrived on Sunday, May 12th and checked out Tuesday, May 14th. Check-in and check-out was a breeze and took no time at all. My room was on the 3rd floor, and like the majority of NYC rooms, was quite small but comfortable. The room was clean as was the bathroom. Water pressure in the shower was lacking slightly but is on par with most NYC rooms I've stayed in in the past.
Location in the Financial District is very good and is also very close to several different subway lines.
For a quick, non-family trip to NYC, this is a very nice room and I would recommend to others. I will stay here again on my next trip.
May 20, 2013
Rated 5.0 out of 5.0 by FurryNewYorker Great Hotel, Great Location (but don't drive if you can avoid it)
I stayed at the Holiday Inn on Nassau St. for the 5-Boro Bike Ride in 2013. I found the room quite comfortable and clean. My particular room was very spacious by Manhattan standards but I think I was upgraded for some reason.
The staff were extremely polite and helpful. I can't say enough good things about them. From the moment I put in the reservation to the moment I checked out, they concerned themselves with nothing but my comfort and enjoyment. Excellent customer service.
The price is on par with other New York hotels meaning not cheap but definitely not high end price either. Still, the price is a good one considering the location which, despite being in the financial district, is still buzzing on weekends. Easy access to subways is a big plus, just make sure to do your homework on weekend subway service changes. That's par for the course in NYC.
The one thing I would warn about is having a car. While the hotel does have a deal for reasonably priced (by NYC standards) parking a few blocks away, pulling up to the hotel and loading/unloading is not easy. There is one "parking space" in front of the hotel that is a loading zone however, when I was there, it was always occupied, in some cases by police vehicles that just couldn't find anywhere else to park I suppose. If you do have a car, it's helpful to have someone who can stay with it while the other transfers luggage. Nassau St. is narrow and there's no room to double park.
Overall, this was a really good hotel and I will likely stay there again for next year's 5-Boro.
May 12, 2013
Rated 5.0 out of 5.0 by CAFHOBO Customer Service A+
The staff was especially welcoming and pleasant at the front desk and in the restaurant. Thank you Holiday Inn Wall Street!
May 6, 2013
Rated 5.0 out of 5.0 by Casablanca Quiet room
This was our first stay on Nassau Street and we enjoyed it very much. The lobby is small, but the staff provided excellence service. One drawback was my request at check-in on Sunday for late check-out on Wednesday morning. The Sunday staffer was agreeable, but the Tuesday staff had no record of the request so I am glad that I confirmed it. The late check-out is key to our travel schedule and eased any stress for us.
I was a little confused at directions toward Broadway or Water St. at first, but got acclimated pretty quickly. The nearby eateries are excellent and there is always people around even in the evening.
We were given a corner room on 19th room, which was quiet and comfortable. Will stay here again.
May 1, 2013
Rated 5.0 out of 5.0 by PAJ880 Great Staff and Service
This is a small hotel with a great lower Manhattan location. But what really makes it stand out is the stellar level of service provided by staff. Front front desk to housekeeping to management, everyone in this hotel has worked hard to meet my requests, help with changed plans, etc.
The people here make me feel welcome and make the place feel like home. Really great people,and I recommend the hotel highly for that reason.
April 22, 2013
Rated 5.0 out of 5.0 by Ellieb A Favorite
I have stayed here several times, and it is my favorite place to stay in NYC....great location...great hotel...the staff who work there...particularly the front desk...are wonderful. i appreciate that they remember me and treat me like an old friend.
April 16, 2013
Rated 5.0 out of 5.0 by Blakeman Attentive Staff
Very friendly and personable staff. Warm and welcoming and helpful at all times.
April 15, 2013
Rated 4.0 out of 5.0 by PaulYYZ Convenient location, reasonable price, freshly renovated room
Convenient location for the Wall Street area at a "reasonable" price. Recently renovated room (April 2013). Small as might be expected in New York city with strangely short and narrow hallways. Free high speed wifi in the room worked great. Shower stall with no tub. I would definitely go there again when business takes me there.
Restaurant on site but seemed to be out if stock of basic items eg sold out of oatmeal at 7:30 am? Slimy fruit in the "fresh fruit" bowl? Should have gone to Starbucks next door.
April 14, 2013
Rated 2.0 out of 5.0 by BusinessTraveler18 Don't book here if you are driving a car
I arrived at the hotel at around 11:15 PM in a rental car. I learned when I checked in that the hotel does not have a parking lot. They had contracted with a parking lot that is about two blocks away and difficult to get to due to a number of "one-way" streets. They did not offer a parking valet. The weather was miserable and I did not feel safe walking back to the hotel at that late hour. (The Holiday Inn website does not tell you this and understated the cost of parking.) The evening front desk staff were not friendly nor were they helpful or considerate. The only bright spot in this issue was the hotel manager and morning desk staff who were attentive to my needs. (They both apologized for the experience and did attempt to make amends.)
The hotel lobby is almost non-existent; it was not roomy or comfortable. The hotel room was small. The room was clean and the TV and Internet were fine.
April 12, 2013
Rated 5.0 out of 5.0 by marc88 small hotel with a big hotel feel
staff was very friendly and helpful. hotel and rooms were very clean. felt very safe. smallest Holiday INN but was very comfortable and was a great price for NYC!
April 5, 2013
Rated 5.0 out of 5.0 by STKN Great service and staff!
This place worked great for us...convenient and good value. Small rooms (but it is NYC) but very clean and nice which is what mattered to us. And the best part is how great the staff was...we needed to stay an extra night and they went out of their way to find us a room on a fully booked weekend. They were also very helpful with maps and all kinds of directions to get around the city. Thank you!
April 4, 2013
Rated 5.0 out of 5.0 by martin54 Paradise Across from the New York Fed
I went up this year, as last, to cheer on my kids who ran the half-marathon for the Multiple Myeloma Research Foundation. The rooms are quite small but beautifully appointed. Luckily, my son and I got the only two terrace rooms in the hotel. The barman was clueless and he overcharged, so avoid the restaurant/bar adjacent to the hotel and go to Brasserie Les Halles, two blocks away at 15 John St., if you'd like legendary food and drink at reasonable prices. I love this hotel.
March 23, 2013