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Rated 3.8 out of 5 by 708 reviewers.
Rated 5.0 out of 5.0 by Very comfortable hotel. This hotel is in a great location - close to sub-way, restaurants and Central Park. It is easy walking distance to the Theatre District and Times Square. The room was comfortable but needed a bit of updating and the bathroom needs a remodel. Despite this everything was clean and we enjoyed our stay. The restaurant needs and complete overhaul. The breakfast was basic and evening meal was average - would recommend you eat elsewhere. July 7, 2014
Rated 1.0 out of 5.0 The worst Holiday Inn I have ever been A nightmare from the minute we came in. 1- room very hot need to call the desk to have finally some body to flush the AC and change the filter. 2- the elevators were stop on 18th the first night. 3- no water in the machine 4- 25 minutes wait to go down the next morning because of elevators problems 5- very poor breakfast And on and on. That hôtel need renovation and à better quality in all services. July 7, 2014
Rated 4.0 out of 5.0 by Great location I recently travelled to NYC for the first time & stayed at this location as it was chosen as one of 2 hotels available to us by our tour provider for the night before our cruise. This hotel was soo convenient to the cruise port, all we had to do was step outside the door & we were able to get a cab right away! This hotel is also close to other NYC attractions, as we were able to walk from the hotel to the closest subway station & take the subway into the city to see the sights! We were able to walk back to the hotel once we were finished sight seeing & were ready to turn in for the night. The staff at the hotel were friendly & courteous, answering any questions that we had & also greeting me as an IHG rewards member when I checked in. We realized that we forgot to bring a couple of items & we were able to call the front desk & arrange to pick up the items the next morning! Our room was spacious & even with the excitement of the upcoming cruise, I slept really well! I wouldn't hesitate to stay at this hotel again! July 4, 2014
Rated 5.0 out of 5.0 by Comfortable and Safe I felt safe and comfortable while staying at the hotel. The hotel staff were very helpful in making our stay enjoyable. Close the Lincoln Center, 5th Avenue and Central Park. July 3, 2014
Rated 5.0 out of 5.0 by Always great Been coming here for about 20 years aways able to check in early. The staff is friendly and quick to help. July 2, 2014
Rated 5.0 out of 5.0 by Great Stay in NYC Really enjoyed my stay at this NYC property !! Elizabeth at the front desk provided us with a great check in experience. The room was spacious, clean and well appointed. The location to Central Park and the 59th Street Metro station was very convenient and the street was quiet, providing a very relaxed atmosphere. We only used the restaurant for breakfast and found the food to be good, with good portions and reasonably priced. Overall, with this being our first visit to NYC, we think we got a good value for the price paid in a very comfortable room with a good location. We'll certainly return to this property on our next visit... July 1, 2014
Rated 2.0 out of 5.0 Sweatin' in Manhattan Tried to keep it cheap on a business trip to manhattan. I guess you get what you pay for. Have I hit 50 characters yet? July 1, 2014
Rated 5.0 out of 5.0 by Quick Overnight This hotel is somewhat older and could use a little face lift but it was clean and easy to get to off the West Side Highway. We were able to walk to Radio City and Rockefeller Plaza with no problem. Close to Central Park too. Best part, you can park right there so you don't have to worry about your car being towed! Food and bar are nice, great place to grab a snack. Would recommend this hotel. This is our second time staying there. Only complaint would be no working dead bolt on the door and our room was at the end of the hall and there was no light in the hallway outside our door making it a little dark when we returned at night. June 30, 2014
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