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Rated 3.8 out of 5 by 724 reviewers.
Rated 3.0 out of 5.0 Not too bad; clean & friendly, but VERY POOR wifi Had a nice stay at the New York City-Midtown-57th St. The staff were very helpful and friendly. The hotel also has a very nice pool. The manager is very visible and seems to keep a hand on everything. However, problems regarding proper free Internet in the hotel must be mentioned: the wifi is unreliable and very slow and the only other option is very expensive terminals with internet in the lobby. I found the hotel a bit far from most sites in New York. The closest subway station is quite a walk (I don't mind walking, but would rather save up the energy for central park or another site than this specific part of 57th Street). The rooms are very basic and very dated (they are very clean though). The bar in the lobby is also a bit pricey. Also avoid booking a room close to the ice-maker. July 22, 2014
Rated 4.0 out of 5.0 by To review wifi system provided to guest The wifi system provided is unstable. Experience a few disruptions over my stay in hotel. July 21, 2014
Rated 3.0 out of 5.0 by Near to amenities Overall had a good experience with the hotel stay in terms of cleanliness and staff. Except that the sound insulation is poor as I can hear people talking along hallway or sometimes from the next room. No much toiletries provided like toothbrush and toothpaste and bathing foam. And the concierge services was not up to standard and help too. The wifi connection was very poor as with the television or cable signal as we always get cut off during internet surfing or watching tv. July 21, 2014
Rated 3.0 out of 5.0 by Location has limitations Backing onto the lifts, right at the ice machines, both of which were well used, made this a noisy room and not just from guests, staff were serial offenders with walkie-talkies and loud conversations. Only one chair in a room that could sleep 4! Not enough hangers or hanging space. While the room was adequate, you had to waltz around the door to use the wc. which was separate from the wash basin and not entirely a bad thing, though it was opposite the hanging space. If you plan to use WiFi in your room during your stay, this is not the hotel for you. The alleged service engineer didn't turn up during our 5 day stay. We had to spend a great deal of time in the lobby to get connected. Tourist information was scarce at the concierge desk which kept office hours. July 20, 2014
Rated 5.0 out of 5.0 by Great location Great location in Midtown Manhattan along with great staff! July 19, 2014
Rated 4.0 out of 5.0 by Perfect location in New York This was my first stay in 57th Street. I really enjoyed staying there and this is a very good hôtel for few days in New York. July 19, 2014
Rated 4.0 out of 5.0 by Good location, nice small pool-guard rude at pool Enjoyed room size and overall cleanliness. Pool was ice cold but was nice to relax for an hour. Wrist bands would be better than signing in and out of the pool everytime u need to use the restroom or go to your room, and u have to wait for verification to even go in. Front desk was very nice and a/c needs to be checked in rooms on 7th floor, we were sweating the whole time! July 18, 2014
Rated 5.0 out of 5.0 Great service and pool was awesome the rooms were clean and staff was great. The pool is the best. roof top pool cant go wrong. July 17, 2014
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