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Rated 3.8 out of 5 by 727 reviewers.
Rated 4.0 out of 5.0 by Perfect location in New York This was my first stay in 57th Street. I really enjoyed staying there and this is a very good hôtel for few days in New York. July 19, 2014
Rated 4.0 out of 5.0 by Good location, nice small pool-guard rude at pool Enjoyed room size and overall cleanliness. Pool was ice cold but was nice to relax for an hour. Wrist bands would be better than signing in and out of the pool everytime u need to use the restroom or go to your room, and u have to wait for verification to even go in. Front desk was very nice and a/c needs to be checked in rooms on 7th floor, we were sweating the whole time! July 18, 2014
Rated 5.0 out of 5.0 Great service and pool was awesome the rooms were clean and staff was great. The pool is the best. roof top pool cant go wrong. July 17, 2014
Rated 4.0 out of 5.0 by Great service and comfortable bed I stay here all the time and service has always been great.... Thanks to some friendly staff, specially Nathan, Shiomara and Ben, at the bar. They are always attentive. Beds and pillows are really comfortable. Bathrooms, on the other hand, are questionable. I have found hair, use towels, soap rapper, etc... It's always a bonus to find a hotel with a real fitness facility. July 16, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. A very Good hotel to stay and location is very nice. staff are very helpful. i will recommend this hotel. July 15, 2014
Rated 1.0 out of 5.0 by Disappointing stay This was our third and last Holiday Inn stop on our way back from vacation. It was the most expensive of the three with the least amount of enjoyment. The A/C hardly worked at all, keeping the room warm all day and night. The shower and toilet need a desperate upgrade as well as a working bathroom vent. For paying the most of all the hotels we have been to, it had the smallest beds, no refrigerator or microwave and pathetic pool hours. If we ever visit New York City again, it will not be in this hotel. July 15, 2014
Rated 4.0 out of 5.0 by Vacation Stay A nice hotel for the price. The room was clean and had an adequate amount of space. The staff was friendly and helpful. It was within walking distance to Central Park, Time Square, and most theaters. We would definitely stay here again and would recommend it. July 13, 2014
Rated 5.0 out of 5.0 by Midtown Excellent Value! Close to subway for getting around. July 12, 2014
Rated 3.0 out of 5.0 by Room I was first put in room 1712. It was dirty, no coffee maker, no chair, desk chair was old and beat up, floor was dirty, wifi signal almost nonexistent. Air conditioning would not circulate and room was hot. The room was a dump. As a gold member and regular at this hotel, why was I put in this room. I was switched over to room 745 which was fine. But why? July 12, 2014
Rated 3.0 out of 5.0 by HI 57th st NYC I wish I could say I enjoy my stay more each time but I find myself feeling just the opposite. I was put in a room the was not ready to rent out (Horrible smell July 9, 2014
Rated 4.0 out of 5.0 by good place to stay but the room was too warm. Great location and clean rooms. The only problem was the air conditioning. The room was too warm. The pool was closed too. July 8, 2014
Rated 5.0 out of 5.0 by Very comfortable hotel. This hotel is in a great location - close to sub-way, restaurants and Central Park. It is easy walking distance to the Theatre District and Times Square. The room was comfortable but needed a bit of updating and the bathroom needs a remodel. Despite this everything was clean and we enjoyed our stay. The restaurant needs and complete overhaul. The breakfast was basic and evening meal was average - would recommend you eat elsewhere. July 7, 2014
Rated 1.0 out of 5.0 The worst Holiday Inn I have ever been A nightmare from the minute we came in. 1- room very hot need to call the desk to have finally some body to flush the AC and change the filter. 2- the elevators were stop on 18th the first night. 3- no water in the machine 4- 25 minutes wait to go down the next morning because of elevators problems 5- very poor breakfast And on and on. That hôtel need renovation and à better quality in all services. July 7, 2014
Rated 4.0 out of 5.0 by Great location I recently travelled to NYC for the first time & stayed at this location as it was chosen as one of 2 hotels available to us by our tour provider for the night before our cruise. This hotel was soo convenient to the cruise port, all we had to do was step outside the door & we were able to get a cab right away! This hotel is also close to other NYC attractions, as we were able to walk from the hotel to the closest subway station & take the subway into the city to see the sights! We were able to walk back to the hotel once we were finished sight seeing & were ready to turn in for the night. The staff at the hotel were friendly & courteous, answering any questions that we had & also greeting me as an IHG rewards member when I checked in. We realized that we forgot to bring a couple of items & we were able to call the front desk & arrange to pick up the items the next morning! Our room was spacious & even with the excitement of the upcoming cruise, I slept really well! I wouldn't hesitate to stay at this hotel again! July 4, 2014
Rated 5.0 out of 5.0 by Comfortable and Safe I felt safe and comfortable while staying at the hotel. The hotel staff were very helpful in making our stay enjoyable. Close the Lincoln Center, 5th Avenue and Central Park. July 3, 2014
Rated 5.0 out of 5.0 by Always great Been coming here for about 20 years aways able to check in early. The staff is friendly and quick to help. July 2, 2014
Rated 5.0 out of 5.0 by Great Stay in NYC Really enjoyed my stay at this NYC property !! Elizabeth at the front desk provided us with a great check in experience. The room was spacious, clean and well appointed. The location to Central Park and the 59th Street Metro station was very convenient and the street was quiet, providing a very relaxed atmosphere. We only used the restaurant for breakfast and found the food to be good, with good portions and reasonably priced. Overall, with this being our first visit to NYC, we think we got a good value for the price paid in a very comfortable room with a good location. We'll certainly return to this property on our next visit... July 1, 2014
Rated 2.0 out of 5.0 Sweatin' in Manhattan Tried to keep it cheap on a business trip to manhattan. I guess you get what you pay for. Have I hit 50 characters yet? July 1, 2014
Rated 5.0 out of 5.0 by Quick Overnight This hotel is somewhat older and could use a little face lift but it was clean and easy to get to off the West Side Highway. We were able to walk to Radio City and Rockefeller Plaza with no problem. Close to Central Park too. Best part, you can park right there so you don't have to worry about your car being towed! Food and bar are nice, great place to grab a snack. Would recommend this hotel. This is our second time staying there. Only complaint would be no working dead bolt on the door and our room was at the end of the hall and there was no light in the hallway outside our door making it a little dark when we returned at night. June 30, 2014
Rated 4.0 out of 5.0 by Excelente ubicación y precio. La habitación muy limpia aunque antes contaba con un pequeño sillón en la habitación. Aún se percibe olor a cigarro en los pasillos a pesar de tener anuncios de NO FUMAR. Elevadores lentos por su alta ocupación debido a su buen nivel de precios y ubicación. Almohadas un poco incómodas. En las salas ubicadas en recepción la alfombra se notaba sucia. Una señorita en recepción de nombre Jasna no tiene buen trato para los huéspedes. Me gustaría que contara con algo de música en vivo en el bar del lobby. La única ventaja de ser miembro de IHG rewards fue la saluda tardía y la entrega diaria del periódico local . June 30, 2014
Rated 5.0 out of 5.0 by Good location and service Except Parking It was our 45th anniversary. Since we lived most our lives 15 miles from NYC we seldom stayed in city. Too expensive. Wonderful stay at Midtown Holiday Inn, EXCEPT Parking ($ and lack of efficiency/courtesy). Excellent concierge. June 30, 2014
Rated 4.0 out of 5.0 by Nice choice Except for the wifi connection in the room (which is NOT good at all), the room is pretty good and the hotel service is great! Close to Central Park and not far from subway station! June 30, 2014
Rated 4.0 out of 5.0 by Bell Service I requested a taxi to JFK and the Bellman placed me in a non Yellow Cab. The driver had no meter, takes the long route to the airport and can charge any additional fees they choose upon arrival at JFK. June 29, 2014
Rated 4.0 out of 5.0 by Comfortable Bed Bedding is comfortable, Staff throughout hotel were friendly. Had to be switched after 2 nights because the air conditioner was leaking and wet the rug along with my suitcase. No compensation was offered for the inconvenience other than a cup of coffee and muffin the next morning. I was there 2 more nights. June 28, 2014
Rated 4.0 out of 5.0 by First time stay at this location I visit NYC often and traditionally stay in Soho however for a change I tried this location. Loved it. Honestly the common areas are showing wear but my room was extremely comfortable and up todate. The staff were friendly and the location was great. I'd return to this spot and would definately recommend it. June 28, 2014
Rated 1.0 out of 5.0 by Terrible beds! ~Air conditioning unit did not work and no one seemed to care. ~Did not include complimentary breakfast although the website stated that it did. Staff didn't seem to care. ~We did eat breakfast there. Overall good food but a little pricey. June 27, 2014
Rated 4.0 out of 5.0 by Great location The hotel is in the perfect location to enjoy the park and broadway as we did on this visit. The size of the room is great for NYC as is the hotel lobby and bar. Great hotel for price. We will visit again. June 27, 2014
Rated 5.0 out of 5.0 by Great location! This Holiday Inn is located in exactly the right spot if you are going to NYC as a tourist. It is located near Central Park, Times Square, Restaurant Row and the Theater District. Even though it's in an active area of the city, it was very quiet and we slept very soundly each night. The hotel was very clean and looked newly remodeled. June 26, 2014
Rated 5.0 out of 5.0 by Good location and Clean Hotel Hotel is in a great location, service by the staff was great. Rooms were in good condition and very clean, great value for the money paid, given prices of hotels in New York It was nice to have a pool on the roof, after a day of sight seeing a nice way to relax (however a few less signs everywhere telling you what you can not do around the pool, would improve feel of the pool area) June 26, 2014
Rated 4.0 out of 5.0 by First time New Yorker Excellent hotel and just far enough from the madden crowd. Easy walking distance to all attractions. A little dark on the approaches from the east so you have to keep your wits about you . I would recommend it to anyone June 25, 2014
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