Rated 3.7 out of 5 by 476
Rated 3.0 out of 5.0 by Saku Location Good, Quality of the Building Not
I stayed three nights in an updated room, which was acceptable. Surfaces new, bed fine and room was clean. Problems came outside; noise from the hallways through the room door, you really could hear everything! And what a noise from the washrooms upstairs, you can hear interesting noises day around! Not so nice to wake up every night at 4:00a.m to listen other guests toilet activities.
Location good, but building unfortunately not. I've travelled a lot, and silence of the room on night time is very important. That must be improved before I'll recommend this particular hotel.
December 11, 2013
Rated 5.0 out of 5.0 by BlackTie Pleasant Surprise - Large room for NYC
I have stayed at 2 other Holiday Inns in Manhatan, both were shoeboxes...not any less expensive either.
This location had great space. bathroom sink area a bit tight and fixtures dated, but the rest of the room was luxury for NYC, We did not experience any noise issues day or night and slept well in te evening and duringthe day for a nap...
December 11, 2013
Rated 3.0 out of 5.0 by Bill257 Comfortable bed shame about the staff
Staff were efficient but less than friendly. They didn't acknowledge us at any time except for the reception staff.
The lifts were terrible . We were on the 7th floor nd regularly had to wait long periods of time for a lift. One morning it took 15 minutes to get a lift with space.
The room was okay and bed comfortable however the banging of room doors all times of the day and night as well as the noisy plumbing left me short of sleep.
Our holiday was good and whilst the hotel did not spoil it it did not enhance the experience.
December 9, 2013